Report – Benchmarks for UC TCO

Unified Communications (UC) represents the evolution of telephony, during which companies have augmented the traditional desk phone with other communications technologies. Buyers may have previously bought a landline solution based solely on capital expenditure, but this approach is now outdated.

This white paper examines the total cost of ownership (TCO) measured in:

Capital costs
Implementation and training
Ongoing support
System administration
Networking/long distance usage.

Rather than simply considering the initial price tag, enterprises interested in a unified communications system need to evaluate the complete total cost of ownership over the solution’s intended lifespan.

Vendor:: ShoreTel - OLD
Posted:: Feb 8, 2021
Published:: Jan 31, 2012
Format:: PDF
Type:: Analyst Report

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