Define IT Services for Future Success
sponsored by ServiceNow
WHITE PAPER:
Download this white paper for a look into IT services best practices, action plans, and other resources designed to help whip your IT service quality into shape – and perhaps meet idealist IT goals in the process.
Posted: 14 Mar 2019 | Published: 14 Mar 2019
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CW Europe – March 2018
sponsored by ComputerWeekly.com
EZINE:
Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.
Posted: 01 Mar 2018 | Published: 08 Mar 2018
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Normalize Discovered Software for Effective Software Asset Management
sponsored by ServiceNow
WHITE PAPER:
Software asset management (SAM) can be a frustrating process, especially when it comes to the inevitable – and painfully manual – process of normalizing inconsistent discovery tool data. Open up this best practices guide to learn more about the SAM normalization process – and why your discovery tools might be failing you.
Posted: 08 Feb 2019 | Published: 08 Feb 2019
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Eliminate Business Service Outages by Moving to Service Aware IT Operations
sponsored by ServiceNow
WHITE PAPER:
In this guide, find out how combining IT operations management (ITOM) and IT service management (ITSM) models can break down heavy operational siloes, giving IT teams more clarity into operations, infrastructure, and ultimately, their business impact.
Posted: 29 Oct 2018 | Published: 20 Sep 2018
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IT Leader's Guide to Digital Transformation
sponsored by nfocus
WHITE PAPER:
Digital transformation can be expensive – that is, if it's approached incorrectly. Jump into this leadership guide to learn the philosophy that your organization's digital transformation strategy should encapsulate in order to maximize investment value and capture revenue opportunities.
Posted: 07 Aug 2018 | Published: 07 Aug 2018
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Top 5 Signs You're Living with Jurassic IT
sponsored by Kaseya
WHITE PAPER:
Click to find out the top five tell-tale signs that your IT system is showing its age, and discover how to take the first steps towards modernization – and burying any IT fossils.
Posted: 13 Aug 2018 | Published: 23 Jul 2018
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IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention
sponsored by ConnectWise
EBOOK:
This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.
Posted: 11 Mar 2019 | Published: 31 Dec 2018
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Digital Business and the Need for Global Interconnection
sponsored by Equinix
WHITE PAPER:
Download now to learn about the role that business interconnectivity plays for companies running at a global scale, including its impact on cyber-security, digital trade, and even urbanization.
Posted: 25 Jul 2018 | Published: 31 Dec 2017
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Infographic: 10 Culture hacks for CIOs driving organisational change
sponsored by ComputerWeekly.com
EGUIDE:
In this infographic, we outline ten extremely simple culture hacks CIOs can use to drive organisational change and improve business outcomes. These tips were provided by Kristin Moyer, vice president and analyst at Gartner at the Gartner Symposium 2018.
Posted: 15 Nov 2018 | Published: 15 Nov 2018
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Six Considerations When Evaluating Hybrid Cloud
sponsored by Hedvig Inc
WHITE PAPER:
Click into this quick guide to learn the six major considerations your enterprise should use to evaluate the viability of a hybrid cloud strategy within your organization, from assessing agility demands to chewing over possible expenditure concerns.
Posted: 21 Aug 2018 | Published: 21 Aug 2018
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