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IPG Reports
 
CW Middle East ezine April 2018
sponsored by ComputerWeekly.com
EZINE: The Middle East region is on a path, or even fast track, to becoming a global digital hub. But any country or region heading in this direction will have some fundamentals to get right.
Posted: 05 Apr 2018 | Published: 12 Apr 2018

ComputerWeekly.com

Reinventing IT Service Management with a Virtual Support Agent
sponsored by Serviceaide
WHITE PAPER: Installing, managing, and responding to incidents— the daily life of an IT service desk manager can be as hectic as they come. In this white paper, learn how your business can reinvent its ITSM team and deliver a better experience for your customers and your IT team.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Serviceaide

5 Evaluations to Make When Considering a Virtual Support Agent for ITSM
sponsored by Serviceaide
WHITE PAPER: Can AI help your ITSM? In this resource, learn about the top five questions your IT organization should address when considering a virtual support agent to determine if these solutions can be advantageous to your IT services.
Posted: 12 Apr 2018 | Published: 12 Apr 2018

Serviceaide

IT Service Management Blueprint: Get Control of Your Service Desk
sponsored by ServiceNow
EBOOK: You need to modernize your service desk to handle a modern workload. In the journey to IT modernization, step one is consolidation. This e-book guides you in planning your service desk consolidation strategy, with best practices and how to choose the right tools for the job.
Posted: 19 Jan 2018 | Published: 19 Dec 2017

ServiceNow

IT Automation: Relief for Your IT Organization
sponsored by VMware
WHITE PAPER: Today's digital economy demands increasing development and delivery speeds to remain competitive, increasing the pressure on already-burdened IT organizations. Discover how IT automation can offer relief for your IT organization, and in turn, your company.
Posted: 13 Apr 2018 | Published: 28 Feb 2017

VMware

Computer Weekly – 24 October 2017: Where will AI take us?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology. Our latest buyer's guide examines the benefits of cloud-native applications. And we look at best practice in defending email systems from cyber attacks. Read the issue now.
Posted: 20 Oct 2017 | Published: 24 Oct 2017

ComputerWeekly.com

Guide to overcoming challenges facing the telecom sector
sponsored by ComputerWeekly.com
EGUIDE: The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

ComputerWeekly.com

Europe IT Priorities 2018
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we feature an analysis of the findings of a Computer Weekly/Tech Target pan-European survey of nearly 2000 IT decision makers.
Posted: 17 Apr 2018 | Published: 17 Apr 2018

ComputerWeekly.com

Salary Survey 2017/18 - Benelux
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we look at the results of the Computer Weekly Salary Survey in the Benelux region.
Posted: 05 Oct 2017 | Published: 05 Oct 2017

ComputerWeekly.com

Key Technical Support Considerations for the Cognitive Era
sponsored by IBM
WHITE PAPER: Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.
Posted: 13 Apr 2017 | Published: 28 Feb 2016

IBM
 
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