5 Stages of Incident Management and How to Improve Them
sponsored by Atlassian
WHITE PAPER:
Download this guide to learn about the five core stages of the modern incident management process – and why understanding the ins-and-outs of each stage is so important in today's world.
Posted: 08 Jul 2019 | Published: 08 Jul 2019
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Safeguard Your People and Facilities with Effective Communications
sponsored by Motorola, Inc.
WHITE PAPER:
Communication has a vital role to play in ensuring everyday safety and how quickly emergency response plans can be activated. But how do you know if your system is up to the job? Find out with this Safety-First Communication Checklist.
Posted: 23 May 2019 | Published: 23 May 2019
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From PBX to VoIP: The Evolution of UC
sponsored by 4Net
EGUIDE:
Unified communications technologies keep evolving as new applications emerge in response to changing work styles. Learn about one of those applications in this expert guide, and explore the evolution of UC and how it got to where it is today.
Posted: 13 Sep 2019 | Published: 13 Sep 2019
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Barracuda CloudGen Firewalls Protect Geocell's Expanding Operations
sponsored by Barracuda Networks
CASE STUDY:
As telecom provider Geocell expanded, they found themselves spending too much time administering firewalls to each location—an incredibly tedious task. Learn more about the next-generation firewall that seamlessly centralized their network management controls in this case study.
Posted: 16 May 2019 | Published: 16 May 2019
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Hydro One Modernizes IT Infrastructure to Meet Market Demands
sponsored by Capgemini
VIDEO:
Tune into this video case study to learn how Hydro One, a Canadian utilities provider, transformed their IT infrastructure using software-defined data center technology to meet market demands head on. Plus, learn how they used their SDDC deployment to achieve greater systems visibility, lower operating costs, and more.
Posted: 16 Dec 2019 | Premiered: 16 Dec 2019
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Cloud Contact Center: What to Consider Before Migration
sponsored by 4Net
EGUIDE:
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
Posted: 11 Sep 2019 | Published: 11 Sep 2019
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Computer Weekly – 1 October 2019: The most influential women in UK technology
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year's five rising stars. Also, our latest buyer's guide looks at the latest developments in robotic process automation. Read the issue now.
Posted: 27 Sep 2019 | Published: 01 Oct 2019
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How to Get Critical Systems Back Online in Minutes
sponsored by Ayehu
WHITE PAPER:
Most IT ops pros spend their days resolving critical system errors and performing routine maintenance tasks, leaving little time left to focus on value-adding projects. Inside this white paper, learn the answers to today’s critical IT resolution questions – and why automation might be the top answer.
Posted: 04 Nov 2019 | Published: 30 Nov 2018
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Cloud Communications: Zoom Expands into the Market
sponsored by Zoom Video Communications
EGUIDE:
In this expert guide, learn about new developments and products for some of the leading vendors in the UC market.
Posted: 30 Jul 2019 | Published: 30 Jul 2019
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How an incident management tool keeps IT efficient
sponsored by xMatters, Inc.
ESSENTIAL GUIDE:
When credit bureau Experian first rolled out xMatters deployments, the IT landscape was a far cry from what it is today. Keep reading to find out how xMatters continues to drive IT efficiency despite major industry shifts like DevOps and site reliability engineering, based on firsthand experience from Experian.
Posted: 09 May 2019 | Published: 09 May 2019
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