Electronic Commerce Reports

Getting Customer IAM Right
sponsored by Ping Identity Corporation
WHITE PAPER: For organizations that interact directly with end-users, customer IAM (CIAM) has been a growing necessity for several years. Regardless of the name, CIAM is vastly different from employee IAM, both in terms of approach and end goals. This white paper highlights the differences between the two and offers tips for getting started with CIAM.
Posted: 08 Feb 2021 | Published: 03 Apr 2020

Ping Identity Corporation

Computer Weekly – 20 September 2022: A gold medal performance for networking
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how the IT team behind the 2022 Commonwealth Games in Birmingham delivered a winning performance, how the centuries-old London insurance market is going digital, thanks to Lloyd's of London, and how low-cost high street stores succumbed to the inevitable and are going online. Read the issue now.
Posted: 20 Sep 2022 | Published: 20 Sep 2022

TechTarget ComputerWeekly.com

Computer Weekly – 14 November 2017: How fashion is turning to tech to get closer to customers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine how the fashion world and clothing retailers are using technology to better understand customers. Brexit continues to dominate conversation in the UK tech sector – we find out the hopes and fears of the industry. And we look at how to use OpenStack in a hyper-converged infrastructure. Read the issue now.
Posted: 08 Feb 2021 | Published: 10 Nov 2017

TechTarget ComputerWeekly.com

Computer Weekly – 16 May 2023: Microsoft and Google go into battle for enterprise AI
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as developments in generative AI accelerate, Microsoft and Google have each unveiled plans around enterprise applications. Nobody doubts the importance of digital transformation – but experts say it won't work without cultural change as well. Read the issue now.
Posted: 12 May 2023 | Published: 16 May 2023

TechTarget ComputerWeekly.com

Computer Weekly - 23 August 2022: How digital technology rescued Merlin
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now.
Posted: 19 Aug 2022 | Published: 23 Aug 2022

TechTarget ComputerWeekly.com

How to Win Customers and Build Trust Online: What smart companies are doing to build trust and use it to create competitive advantage online
sponsored by VeriSign EMEA
WHITE PAPER: If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper.
Posted: 18 Feb 2011 | Published: 18 Feb 2011

VeriSign EMEA

A Computer Weekly buyer’s guide to next-generation retail technology
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers.
Posted: 01 Jul 2021 | Published: 01 Jul 2021

TechTarget ComputerWeekly.com

Computer Weekly – 12 April 2016: How IT in a portacabin supports £1bn London Bridge station overhaul
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how a temporary IT set-up based in a portacabin is supporting the UK's largest critical infrastructure project. Our latest buyer's guide looks at converged infrastructure products. And we analyse research showing data protection topping the list of UK security priorities. Read the issue now.
Posted: 08 Apr 2016 | Published: 12 Apr 2016

TechTarget ComputerWeekly.com

Customer service technologies emerge bloodied but unbowed from Covid-19 pandemic
sponsored by TechTarget ComputerWeekly.com
EBOOK: The pandemic caused many businesses to reassess their approach to customer experience. Customers were changing their behaviour, their channels, their brands and suppliers and organisations had to adapt. Download this exclusive e-guide and read more about the transformative impact of the pandemic on customer service and experience.
Posted: 11 Feb 2022 | Published: 08 Feb 2022

TechTarget ComputerWeekly.com

Online Training Case Study
sponsored by SyberWorks, Inc.
CASE STUDY: The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
Posted: 08 Dec 2008 | Published: 08 Dec 2008

SyberWorks, Inc.