EchoStar

EBOOK: Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.

Posted: 04 Mar 2019 | Published: 31 Dec 2018

EBOOK: It's time to move IT beyond the traditional "better, faster, cheaper — pick any two" conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.

Posted: 29 Apr 2019 | Published: 20 Apr 2019

EZINE: The Middle East faces fierce competition for IT professionals with the right skills, so it is so worrying that the region's women are so underrepresented in the IT community. In fact over quarter of businesses in the Middle East have no women in their IT departments, according to Computer Weekly's Salary Survey.

Posted: 31 Mar 2020 | Published: 09 Apr 2020

EZINE: Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.

Posted: 01 Mar 2018 | Published: 08 Mar 2018

EZINE: In this week's Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology. Our latest buyer's guide examines the benefits of cloud-native applications. And we look at best practice in defending email systems from cyber attacks. Read the issue now.

Posted: 20 Oct 2017 | Published: 24 Oct 2017

WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.

Posted: 01 May 2019 | Published: 01 May 2019

EZINE: Technology experts discuss the challenges and potential solutions to the Netherlands government's IT problems.

Posted: 02 Mar 2020 | Published: 12 Mar 2020

PRODUCT OVERVIEW: Inside this white paper, learn about ServiceNow’s ITSM Professional package that adds six new applications to the standard ServiceNow ITSM portfolio, including predictive intelligence, virtual support agents, and more.

Posted: 05 May 2020 | Published: 05 May 2020

EZINE: In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now.

Posted: 02 Feb 2018 | Published: 02 Feb 2018

EGUIDE: In this expert guide, Alan Earls, contributor to SearchITOperations.com, walks you through using the Kubernetes configuration for container deployment. Inside, you'll find expert instruction on properly applying Kubernetes' nodes, pods, schedulers, and volumes to bypass orchestration challenges, and more.

Posted: 27 Feb 2018 | Published: 19 Feb 2018