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Understanding the Real Cost of Your Business Phone System sponsored by Avaya WHITE PAPER: A unified, flexible and cost-effective cloud phone system can save organizations more money over time than remaining on a legacy system. Legacy systems are adding functionality, but they become increasingly more expensive as they do, not to mention the cost of adding locations. Read this white paper to learn why cloud phone systems could win out. Posted: 06 Aug 2020 \| Published: 06 Aug 2020 TOPICS: Communications Networks \| Communications Software \| Communications Systems \| IP Phones \| IP Telephony \| Telecom Spending \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Software \| Telephones \| Telephony Services \| Telephony Systems

Top Strategic Technology Trends for 2021 sponsored by Apcela RESOURCE: In this resource, the experts at Gartner walk you through the top strategic technology trends set to rock the business world in 2021: the Internet of Behaviors, AI engineering, hyperautomation, and many more. Posted: 26 Feb 2021 \| Published: 19 Oct 2020 TOPICS: Artificial Intelligence \| Business Integration Software \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management Software \| Business Process Automation \| Business Process Automation Software \| IT Asset Management \| IT Asset Management Software \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services

CW Benelux - February-April 2021: Is reluctance to report cyber crimes in the Netherlands helping the criminals to get away? sponsored by ComputerWeekly.com EZINE: According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything. Posted: 20 Jan 2021 \| Published: 11 Feb 2021 TOPICS: Cybersecurity \| Data Security \| IT Governance \| IT Management \| IT Services \| Security \| Security Threats

Comparing Top IT Vendor Risk Management Tools sponsored by ServiceNow RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started. Posted: 07 Oct 2020 \| Published: 24 Aug 2020 TOPICS: Cybersecurity \| IT Services \| Risk Assessment \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats \| Vendor Selection

Top 4 Growth Areas of Machine Learning in Telecommunications sponsored by Dataiku WHITE PAPER: What are the best machine learning (ML) use cases with which telecom companies can exploit the massive number of data points that are flowing through their network? Read this detailed white paper to learn about 4 of them and how to put them into action. Posted: 08 Mar 2021 \| Published: 31 Dec 2020 TOPICS: Artificial Intelligence \| Machine Tools \| Machine Vision \| Telecommunications Carrier Systems \| Telecommunications Devices for the Deaf \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Industry Association \| Telecommunications Industry Organizations \| Telecommunications Industry Standards Organizations \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Regulations \| Telecommunications Service Providers \| Telecommunications Services \| Telecommunications Software \| Telecommunications Standards \| Telecommunications Systems

How to Deliver Smart, Responsive IT Services in an Always Changing World sponsored by ServiceNow WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in a constantly changing world. Powerful, smart ITSM tools can help. Download this white paper to explore how to boost your ITSM tools with machine learning, chat bots and analytics. Posted: 01 Feb 2021 \| Published: 01 Feb 2021 TOPICS: Artificial Intelligence \| IT Infrastructure \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

New Technologies Expand the Key Role of TEM sponsored by Calero MDSL WHITE PAPER: Today, telecom is an integral part of all computer-related operations. However, where there is telecom there are expenses, and those expenses require management right along with all the technical operations. In this white paper, learn how organizations can manage these expenses with the help of Telecom Expense Management (TEM). Posted: 21 Oct 2020 \| Published: 21 Oct 2020 TOPICS: IT Management \| IT Management Services \| Network Management \| Network Management Protocols \| Network Management Services \| Network Management Software \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Software

CW Benelux - August-October 2020: Problems with critical security systems at Schiphol Airport sponsored by ComputerWeekly.com EZINE: Schiphol Airport in Amsterdam is one of Europe’s main access points, so you might be surprised to read that IT systems such as those controlling the Dutch borders are rarely tested. In this issue, read about a critical report from the Dutch Court of Audit. Posted: 05 Aug 2020 \| Published: 13 Aug 2020 TOPICS: Cloud Computing \| Cloud Security \| IT Asset Management \| IT Industry \| IT Management \| IT Services \| Security \| Security Audits

ITIL 4 Whitepaper sponsored by Atlassian EBOOK: Open up this 40 page eBook to jumpstart your organization’s agile journey with ITIL 4, including how to build a high-velocity service team and top practice areas for transforming the ways IT teams work. Plus, best practices for bringing agile and DevOps into ITSM. Posted: 17 Feb 2021 \| Published: 17 Feb 2021 TOPICS: Business Management \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Gartner 3 Steps Agile IT Service Management sponsored by Atlassian WHITE PAPER: IT services can be bureaucratic, risk-averse units. Unfortunately, this reality means that they might be ill-equipped to handle the rapid pace of change impacting businesses right now. Read this IDC white paper to learn how IT service management can adopt to changes in business alignment, emerging technologies, and other new issues. Posted: 18 Aug 2020 \| Published: 27 May 2020 TOPICS: IT Infrastructure \| IT Management \| IT Service Management \| IT Services

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