CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
EMM products can contain a variety of features - for mobile device management, mobile app management, mobile content management and more. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.
When your closet needs a major clean-out and you don't have time to address it, you can simply shut your closet door and hide the clutter. A sprawling portfolio of apps, however, isn't as easy to mask. In our expert handbook, we explore key things for CIOs and CTOs to consider when planning an app modernization project.
In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.
In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.
In this expert guide, Tom Nolle, data communications expert with 33 years of experience, explains why companies migrating to Microsoft Office 365 need to plan, pilot-test and verify at every step. Plus, Google Apps and Office 365 are evaluated (side-by-side) in terms of features, functionalities and cost.
This three-part guide explores how application integration practices are being shaken up in modern enterprises. View now to discover experts' thoughts on how NoSQL and microservices are advancing app integration middleware; why architects are giving application integration a REST; and more.