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DITA Reports
 
Defining the IT Department's New Role and The Future of Managed Services
sponsored by Brennan IT
WHITE PAPER: Discover how small and mid-size IT departments can prove their transformational value to the greater business – and how to pinpoint places where managed IT services can help augment existing (or non-existent) technological skillsets.
Posted: 01 Apr 2019 | Published: 29 Mar 2019

Brennan IT

Case Study: How TransAlta Keeps Their Lights On
sponsored by ServiceNow
CASE STUDY: TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%.
Posted: 19 Mar 2019 | Published: 19 Mar 2019

ServiceNow

What to Expect from AIOps in 2019
sponsored by ServiceNow
ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments to look over the course of 2019.
Posted: 30 Apr 2019 | Published: 29 Apr 2019

ServiceNow

How the Digital Revolution is Shaping the Modern Workplace
sponsored by Wrike
WHITE PAPER: While the business-level outcomes of digital transformation are clear – competitive advantages, greater process efficiency, and so on – the employee-level impact isn't always as apparent. Inside this research report, find out how thousands of employees and managers feel about today's digital work environments.
Posted: 16 May 2019 | Published: 16 May 2019

Wrike

How Leading Organizations Use AI to Deliver Exceptional Customer Experiences
sponsored by Splunk Services UK Ltd
WHITE PAPER: Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.
Posted: 21 Mar 2019 | Published: 21 Mar 2019

Splunk Services UK Ltd

Intelligent Process Automation and the Emergence of Digital Automation Platforms
sponsored by Red Hat
WHITE PAPER: Inside this analyst-crafted report, learn why digital automation platforms (DAP) have emerged as front-running automation deployment choices, promising rapid composition and increased process automation opportunities for business and IT professionals alike.
Posted: 08 May 2019 | Published: 28 Feb 2018

Red Hat

GCP Applied Technologies' David Bammel on Rolta - Advizex & HPE
sponsored by AdvizeX Technologies
VIDEO: In this clip, hear from GCP Applied Technologies' CIO David Bammel to find out how the company utilizes Rolta Advizex and HPE as strategic partners – and how they're in it for the long-haul.
Posted: 12 Apr 2019 | Premiered: 12 Apr 2019

AdvizeX Technologies

Not Everyone Needs a Cadillac
sponsored by Serviceaide
WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.
Posted: 01 May 2019 | Published: 01 May 2019

Serviceaide

Connecting Disparate IT Service Systems: NXP Case Study
sponsored by ServiceNow
CASE STUDY: Find out how a global manufacturing and engineering firm attained seamless IT services, change controls, and more under a single integrated platform – streamlining the disparate systems their recent expansion initiatives had inadvertently caused.
Posted: 04 Apr 2019 | Published: 04 Apr 2019

ServiceNow

The Rise of AIOps, Explained
sponsored by ServiceNow
ESSENTIAL GUIDE: AIOps tools use AI to monitor and manage environments under the direction of the operations team – but what impact does this have on IT's value to the greater business? Continue reading to uncover more .
Posted: 02 May 2019 | Published: 01 May 2019

ServiceNow
 

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