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Nampa School District's ITSM Success Story sponsored by Serviceaide CASE STUDY: Discover how an underperforming IT Department in Nampa School District turned itself into an exceptional customer service organization with a new service management tool. Posted: 13 Apr 2018 \| Published: 13 Apr 2018 TOPICS: Applications Software \| Customer Self-Service \| Customer Service \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| IT Systems \| Troubleshooting

Alleviate Technical Debt : A Practical Path to IT Modernization sponsored by Red Hat WHITE PAPER: There are several core approaches you can take to advance your IT modernization efforts, which this white paper closely examines. Read on to view these four pragmatic methods for structuring your initiatives, as well as discover a viable first step for your modernization path: UNIX-to-Linux migration. Posted: 02 Mar 2018 \| Published: 31 Dec 2016 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

CW Middle East Jan to Mar 2018 sponsored by ComputerWeekly.com EZINE: The Middle East is investing heavily in IT to make life better for its population. Smart city developments are an example. But read in this issue how in the Middle East, where there is a growing population and a rise in lifestyle-related disease, IT is being used to support the healthcare system. Posted: 04 Jan 2018 \| Published: 11 Jan 2018 TOPICS: Computer Software Industry \| Financial Applications Software \| Financial Management \| Governments \| Health Care Industry \| Health Care Software \| Internet \| Internet Infrastructure \| Internet Security \| IT Asset Management \| IT Industry \| IT Management \| IT Services \| IT Spending \| IT Systems \| Smart Appliances \| Smart Cards \| Smart Phones

Computer Weekly - 29 October 2019: IR35 reforms - the difficult decisions facing IT contractors sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now. Posted: 27 Oct 2019 \| Published: 29 Oct 2019 TOPICS: Cloud Computing \| Cloud Security \| Cybersecurity \| Financial Applications Software \| Financial Industry Organizations \| Financial Service Providers \| IT Consulting Services \| IT Outsourcing Services \| IT Services \| IT Workforce

CW Europe December 2019: Deutsche Bank creates innovation division sponsored by ComputerWeekly.com EZINE: German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe. Posted: 03 Dec 2019 \| Published: 12 Dec 2019 TOPICS: Artificial Intelligence \| Business Intelligence Software \| Business Management \| Financial Applications Software \| Financial Industry Organizations \| Financial Services \| IT Consulting Services \| IT Governance \| IT Management \| IT Services \| Security \| Security Policies \| Security Threats

CW Middle East ezine October 2018 sponsored by ComputerWeekly.com EZINE: It's still early days for the Middle East when it comes to artificial intelligence and robotic process automation, but things are picking up. Posted: 05 Oct 2018 \| Published: 05 Oct 2018 TOPICS: Artificial Intelligence \| Computer Industry \| Industrial Applications Software \| Internet \| Internet Security \| Internet Services \| IT Consulting Services \| IT Industry \| IT Infrastructure \| IT Management \| IT Systems \| Robotics

ServiceNow adds mobile app to 'New York' Now Platform sponsored by ServiceNow EGUIDE: ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide. Posted: 21 Nov 2019 \| Published: 21 Nov 2019 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| IT Systems

Emerging Trends and New Developments in Software-Defined Networks sponsored by ComputerWeekly.com EGUIDE: In this e-guide, Computer Weekly sits down with with senior IT managers from a number of multi-national companies to discuss the latest trends and newest developments in the world of software-defined networks. Posted: 23 Oct 2017 \| Published: 23 Oct 2017 TOPICS: IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| Networking \| Software Virtualization

Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind sponsored by ServiceNow EBOOK: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money. Posted: 04 Apr 2018 \| Published: 20 Jan 2018 TOPICS: CIOs \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services

Computer Weekly buyer's guide to mobile app development sponsored by ComputerWeekly.com EBOOK: In this 14-page buyer's guide, Computer Weekly looks at their expanding variety, how they create organisational structure and what they have to offer in terms of security. Posted: 27 Feb 2018 \| Published: 27 Feb 2018 TOPICS: Data Center Management \| IT Services \| Secure Application Development

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