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Computer Telephony Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

How to Migrate from Legacy Infrastructure to HCI and Integrated Systems
sponsored by Pivot3
RESOURCE: It's no secret moving Tier 3 legacy platforms to HCI and other emerging compute platforms bolsters IT and business performance. But charting a course is half the battle, and I&O leaders must be able to determine the path of best fit for their organization. Dig deeper into this Gartner report to find the 3 planning steps analysts recommend.
Posted: 03 May 2019 | Published: 20 Mar 2019

Pivot3

Eight Essential Skills Your Technical Team Should Possess
sponsored by SkillSoft Corporation
WHITE PAPER: Worker knowledge and technical proficiencies are a key component of the traditional IT department's value proposition. But as technology continues to advance at break-neck speeds, gaps in employee skillsets are unavoidable. Learn how embedding eight essential skills within your IT team can keep your department up-to-date and invaluable.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

SkillSoft Corporation

Report: Hyperconverged Infrastructure Buyer Trends and Use Cases
sponsored by VMware
ANALYST REPORT: Read this Evaluator Group report to determine if your company would benefit from HCI. The details include HCI deployment models and use cases, buying decision factors, HCI products and vendors, and more.
Posted: 20 Jun 2019 | Published: 20 Jun 2019

VMware

Executive Profiles in Digital Transformation
sponsored by ServiceNow
WHITE PAPER: True digital transformation is no longer a buzzword or a far-off prospect – it's a necessity for any organization seeking ongoing business success. Read this white paper to explore how real world CIOs and IT leaders are commanding the helm of their organizations' digital transformation journey.
Posted: 18 Jun 2019 | Published: 20 Sep 2018

ServiceNow

What to Expect from AIOps in 2019
sponsored by ServiceNow
ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments to look over the course of 2019.
Posted: 30 Apr 2019 | Published: 29 Apr 2019

ServiceNow

HPE BladeSystem to HPE Synergy Migration
sponsored by HPE and Intel®
EBOOK: This 64-page e-book will help organizations on their journey to composable infrastructure migration. Read on for the highlights, including how composable simplifies hybrid cloud management and 4 migration benefits.
Posted: 05 Jun 2019 | Published: 05 Jun 2019

HPE and Intel®

Meet the Modern CIO: What CEOs Expect from IT Leaders
sponsored by Freshworks
WHITE PAPER: With all eyes focused on them, how are real-world CIOs and IT leaders managing to straddle the line between business and IT priorities? Jump into this research report to find out how over 350 IT decision makers are approaching their renewed business responsibilities.
Posted: 03 Jun 2019 | Published: 03 Jun 2019

Freshworks

Overcoming the Growing IBM i Skills Gap
sponsored by Connectria
WHITE PAPER: The IBM i OS recently reached an important milestone: its thirtieth birthday. But while its longevity is undoubtedly a testament to its power, there is a growing skills gap as IBM i admins become scarcer and scarcer. Inside, learn how to overcoming this talent gap and keep your mission-critical applications running long into the future.
Posted: 07 Jun 2019 | Published: 07 Jun 2019

Connectria
 

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