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Computer Telephony Integration

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Computer Telephony Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Preparing for Your Migration to the Cloud
sponsored by LogicMonitor
WHITE PAPER: In this 56-page guide, learn the ins-and-outs of cloud migration, from the planning phase to completion. Reading on, you'll also find a tried-and-true 7-step migration outline built to help your business with its own migration journey.
Posted: 16 Nov 2018 | Published: 23 Jul 2018

LogicMonitor

A Guide to Digitally Transforming Your Organization
sponsored by Cisco Meraki - APAC
WHITE PAPER: Download this white paper to lean about a Cisco Meraki cloud-managed IT suites which include features like wireless access points, security appliances, endpoint management and more. Learn how a cloud-managed IT suite can help simplify your digital transformation.
Posted: 14 Dec 2018 | Published: 14 Dec 2018

Cisco Meraki - APAC

How to Choose a Reliable Modern Incident Management Solution
sponsored by PagerDuty
WHITE PAPER: Incident resolution is a critical responsibility of IT teams – after all, it's estimated that downtimes cost businesses an average of $7,900 a minute. Inside, find the evaluation criteria you need to decide on an incident management platform of best fit for your organization.
Posted: 20 Nov 2018 | Published: 20 Nov 2018

PagerDuty

Building a Digital Process Center of Excellence
sponsored by Bizagi Ltd
WHITE PAPER: Discover how companies like yours are using a Center of Excellence to fast-track their process automation and digital transformation goals – and how to start constructing one yourself.
Posted: 13 Dec 2018 | Published: 31 Dec 2016

Bizagi Ltd

Empower Your Business with Continuous Innovation
sponsored by Pure Storage
RESOURCE: Keep reading this custom article to discover how converged infrastructure (CI) contributes to continuous innovation and how to choose the right infrastructure solution for your organization.
Posted: 10 Dec 2018 | Published: 10 Dec 2018

Pure Storage

The State of Digital Transformation in UK's Public Sector
sponsored by UKFast
WHITE PAPER: In this white paper, learn about the current state of public sector technology in the UK – and the subsequent disconnect reflected in rising citizen expectations.
Posted: 04 Dec 2018 | Published: 04 Dec 2018

TOPICS:  CIOs | IT Management
UKFast

4 Steps to Making Better-Informed IT Investments
sponsored by Dell EMC
RESOURCE: Click inside to learn the four ways IT teams can more efficiently leverage data as they plan when, where, and how to invest IT resources in the name of digital transformation.
Posted: 14 Nov 2018 | Published: 14 Nov 2018

Dell EMC
 

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