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Computer Telephony Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Back to the office: Ensuring safe workspaces after COVID-19
sponsored by Citrix
WHITE PAPER: As the post-pandemic future becomes clearer, people will start to tentatively re-enter the world. For most, this includes going back into the office. In this white paper, explore what organizations can do to ensure a safe return for employees, such as new safety measures, digital and physical workspaces and more.
Posted: 17 Nov 2020 | Published: 17 Nov 2020

Citrix

IT Priorities 2020: European IT budget share reflects home-working challenges brought by Covid
sponsored by ComputerWeekly.com
EGUIDE: European organisations are being forced to redivert more limited budgets during the pandemic. This Eguide dives into the reasons as to how and why this shift is occurring in IT companies across the continent.
Posted: 16 Nov 2020 | Published: 16 Nov 2020

ComputerWeekly.com

A Buyer’s Guide to Log Analysis
sponsored by LogicMonitor
WHITE PAPER: Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

LogicMonitor

The Forrester Wave: Infrastructure Automation Platforms, Q3 2020
sponsored by Red Hat
WHITE PAPER: In this guide, dive into a deep analysis of 13 significant automation platform providers and how they measure up against each other.
Posted: 16 Nov 2020 | Published: 16 Nov 2020

Red Hat

Observability with Context: Telemetry, Time, Tracing, and Topology
sponsored by StackState
WHITE PAPER: When it comes to incident management, we have to look beyond individual events. Instead, we must look at the big picture—in other words, we need to search for the context of these events. Explore the 4 T’s of Observability in this guide by Intellyx and StackState.
Posted: 03 Dec 2020 | Published: 03 Dec 2020

StackState

The Role of Emerging Technology in Digital Transformation
sponsored by CompTIA
WHITE PAPER: Emerging technology may have become a highly hyped concept, but businesses that cut through the hype can find ways to build competitive advantage. Download this white paper now for insights to help you evaluate how you can best leverage today's emerging technology.
Posted: 25 Nov 2020 | Published: 25 Nov 2020

CompTIA

Five Considerations for Managing Your Kubernetes Clusters
sponsored by Red Hat
WHITE PAPER: Cloud-native and cluster sprawl don’t need to go hand-in-hand. Unfortunately, that’s been the case for many modernizing businesses as of late. In this For Dummies guide, explore 5 considerations for managing your Kubernetes clusters. Save the guide here.
Posted: 04 Jan 2021 | Published: 04 Jan 2021

Red Hat

Manchester United praised for swift response to cyber attack
sponsored by ComputerWeekly.com
EGUIDE: The Theatre of Dreams briefly turned into The Theatre of Nightmares last week as Manchester United Football Club suffered a cyber-attack on their systems. This e-Guide dives into more depth about how the attack happened and what Manchester United's cyber security team did, in order to prevent a loss of data and keep a clean sheet.
Posted: 30 Nov 2020 | Published: 27 Nov 2020

ComputerWeekly.com
 

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