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Computer Telephony Integration

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Computer Telephony Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Proactive Infrastructure Risk Management with Red Hat Insights
sponsored by Red Hat
DATA SHEET: In this resource, you'll discover how to effectively address risk using Red Hat Insights, for a real-time assessment of risks related to performance, availability, stability, and security. If you're looking to extend visibility into your IT operations and avoid critical downtime, read on here to learn more.
Posted: 07 Feb 2018 | Published: 31 Dec 2017

Red Hat

Building Business Apps at Lightspeed
sponsored by ServiceNow
EGUIDE: In an age where emphasis is on ever-increasing speed and responsiveness, the question has become how to accelerate digital transformation. In this e-book, you will find nine case studies of enterprises building apps at lightspeed and two developers that are accelerating digital transformation efforts.
Posted: 09 Jan 2018 | Published: 29 Mar 2017

ServiceNow

IBM and Nutanix Partnership Expands Hyperconvergence into New Markets
sponsored by Nutanix
WHITE PAPER: In this IDC paper, you'll learn how IBM and Nutanix are taking HCI into new data-intensive workloads that remain largely untapped today. Read on to view the strengths each company brings to the partnership, and how their HCI offering can horizontally scale data-intensive, high-performance workloads.
Posted: 26 Jan 2018 | Published: 31 Oct 2017

Nutanix

Case Study: Convergys Corporation and Server Automation
sponsored by MicroFocus
CASE STUDY: In order to automate server builds and achieve faster provisioning, Convergys decided to utilize a server automation suite. Download this case study to read Convergys' results in their entirety, with the top 10 benefits realized from server automation deployment.
Posted: 15 Feb 2018 | Published: 31 Dec 2017

MicroFocus

What can Blockchain Do For Cybersecurity?
sponsored by McAfee, Inc.
WHITE PAPER: Find out what you need to know about blockchain and what it offers your company for better network security.
Posted: 20 Dec 2017 | Published: 20 Dec 2017

TOPICS:  IT Management
McAfee, Inc.

Building a Business Case for Hyper-Converged Infrastructure
sponsored by VMware
WHITE PAPER: Download this white paper to learn some of the most common ways organizations are using HCI.
Posted: 03 Jan 2018 | Published: 03 Jan 2018

TOPICS:  IT Management
VMware

HCI: Supporting the Next Generation Data Center
sponsored by VMware
WHITE PAPER: Download this paper to take a closer look at the 3 trends driving the adoption of HCI.
Posted: 03 Jan 2018 | Published: 02 Jan 2018

TOPICS:  IT Management
VMware
 

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