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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

The Forrester New Wave™: Standalone Chatbots For IT Operations, Q2 2019
sponsored by IPSoft
WHITE PAPER: In Forrester's evaluation of the emerging market for standalone chatbots in IT operations, they identify the 8 most significant providers in the category and lay out how they stack up against 10 important criteria. Read the report here for detailed findings that can help you make the critical buying decision in IT chatbots.
Posted: 17 Sep 2019 | Published: 17 Sep 2019

IPSoft

CIO Trends #9
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, take a look at some of our most popular articles on issues faced by IT decision-makers, such as the rise in IT buying decisions from outside the IT department, the importance of ethics in technology, and a look at how the Department for the Environment, Food and Rural Affairs is preparing its IT for the challenges of Brexit.
Posted: 01 Aug 2019 | Published: 01 Aug 2019

ComputerWeekly.com

The Forrester Wave™: Strategic iPaaS And Hybrid Integration Platforms, Q1 2019
sponsored by SnapLogic
WHITE PAPER: When a business looks to make a digital transformation, a critical part of that process requires the support of iPaaS or HIP. Read this whitepaper which provides you an in-depth comparison of the best and worst vendors in the iPaaS and HIP market, so you can make the best choice for your business.
Posted: 08 Jul 2019 | Published: 03 Jan 2019

SnapLogic

Be the Change: Unleash Enterprise Productivity
sponsored by Symphony SummitAI
WHITE PAPER: Inside, learn about the core components of an AI-driven IT management and service management suite built around natural language processing and machine learning, and get a firsthand glimpse into how it can streamline your IT operations.
Posted: 20 Aug 2019 | Published: 20 Aug 2019

Symphony SummitAI

Market Analysis and Platform Comparison: Software-defined Storage and Hyper-converged Infrastructure
sponsored by DataCore Software Corporation
ANALYST REPORT: Download the following SDS and HCI market analysis to learn 4 key market trends, get a future outlook for SDS and HCI, and access a vendor-neutral comparison of 12 platforms to help you compare your options.
Posted: 26 Aug 2019 | Published: 31 Oct 2018

DataCore Software Corporation

5 Stages of Incident Management and How to Improve Them
sponsored by Atlassian
WHITE PAPER: Download this guide to learn about the five core stages of the modern incident management process – and why understanding the ins-and-outs of each stage is so important in today's world.
Posted: 08 Jul 2019 | Published: 08 Jul 2019

Atlassian

The changing role of the CIO
sponsored by ComputerWeekly.com
EGUIDE: Read this e-guide on the changing role of the CIO to learn about the challenges and opportunities facing modern CIOs and the leadership skills they need to stay relevant in a digital age.
Posted: 13 Sep 2019 | Published: 13 Sep 2019

ComputerWeekly.com

Why Composable Infrastructure and Why HPE?
sponsored by NTT
RESOURCE: The following blog post highlights 5 advantages of HPE's composable infrastructure, with features like full support for mixed physical, virtual, and containerized workloads. Read the full post here to decide for yourself if composable fits the needs of your workloads.
Posted: 10 Sep 2019 | Published: 10 Sep 2019

NTT
 

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