IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Computer Telephony Integration

RSS Feed   
Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

4 Pandemic Planning Considerations for IT
sponsored by Service Express
RESOURCE: Access this blog post to learn the 4 essential business function considerations to include in your pandemic planning strategy and discover the benefits of each.
Posted: 04 Sep 2020 | Published: 04 Sep 2020


ServiceNow is Developing a Self-Healing IT Environment
sponsored by ServiceNow
RESOURCE: Find out how ServiceNow themselves have come closer to achieving a fully self-healing infrastructure through the use of intelligent operations, proactive support, and data driven AIOps workflows.
Posted: 02 Sep 2020 | Published: 02 Sep 2020

ServiceNow

Understanding APAC’s Success in Digital Transformation
sponsored by Red Hat
ANALYST REPORT: Dive into the results of a recent Harvard Business Review survey, undertaken in association with Red Hat, that shows how APAC organizations are developing transformation plans designed to quickly deliver business value in the wake of COVID-19.
Posted: 15 Sep 2020 | Published: 15 Sep 2020

Red Hat

Lab & Briefing Catalog Q3 2020
sponsored by Ahead LLC
RESOURCE: Digital platform provider, AHEAD, offers educational briefings, visioning workshops, and access to their state-of-the-art labs. Download the vendor’s 2020 catalog to explore their newest briefings and workshops available on monitoring, enterprise cloud automation, DevOps, and more.
Posted: 25 Aug 2020 | Published: 25 Aug 2020

Ahead LLC

IT And Security Silos: A Spotlight On The APAC Region
sponsored by VMware
WHITE PAPER: VMware commissioned Forrester Consulting to evaluate the relationship between IT and security teams. These two important organizational pieces tend to disagree with one another. Their leaders plan to consolidate the two, which brings both great challenges and great benefits. Read this report to learn why this is so crucial today.
Posted: 31 Aug 2020 | Published: 31 Aug 2020

VMware

The Ultimate Guide to As-a-Service
sponsored by ConnectWise
WHITE PAPER: Jump into this 41-page eBook to learn how to start pivoting your offerings to an as-a-Service model – and how to market, sell to, onboard, and retain clients with an as-a-Service delivery model.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

ConnectWise

Case Study: Video Streaming Service Lightbox Achieves 10x Faster Response Time Using New Relic
sponsored by New Relic
CASE STUDY: Video streaming services require maximum bandwidth at all times to ensure performance, but many video service providers are not keen on the technology and methodologies available to deliver max performance. View this case study to learn how a popular streaming service, Lightbox, was able to improve platform stability and scalability.
Posted: 01 Sep 2020 | Published: 01 Sep 2020

New Relic

Acquire Knowledge + Apply Knowledge = Intelligence
sponsored by Tintri
RESOURCE: Check out this blog post to discover the parameters around intelligent infrastructure and learn about a webcast that discusses the many benefits of intelligent infrastructure and provides the real-world examples of why it warrants consideration.
Posted: 27 Aug 2020 | Published: 18 May 2020

Tintri
 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2020, TechTarget | Read our Privacy Statement  | Do Not Sell My Personal Info