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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

The Business Case for Embracing a Modern Endpoint Management Platform
sponsored by Microsoft
RESOURCE: When it comes to modern endpoint management, it’s not a question of “if” but “how”. Check out this this expert resource to learn what to look for in a modern management platform.
Posted: 16 Jul 2021 | Published: 30 Jul 2020

Microsoft

Aternity Digital Experience Index (DXI)
sponsored by Aternity
PRODUCT OVERVIEW: Aternity’s Digital Experience Index (DXI) automatically identifies digital experience hot spots across your enterprise impacting employees and customers to help set you on a path to action and improvement. Open up this resource to learn more about DXI, and how to implement it in your organization.
Posted: 18 Aug 2021 | Published: 18 Aug 2021

TOPICS:  IT Management
Aternity

The Future Of IT Is As-A-Service
sponsored by Capgemini
RESOURCE: In this video series, Tom Gallagher, VP of Cloud Infrastructure Services at Capgemini, discusses the newest concept of IT-as-a-Service, explaining what it is and how it works so IT can start making decisions more quickly, and in real time.
Posted: 28 Jul 2021 | Published: 28 Jul 2021

TOPICS:  IT Management
Capgemini

Stop Managing. Start Innovating. Intelligence designed to drive your innovation engine
sponsored by Dell Technologies, AMD and Microsoft
WHITE PAPER: The automation journey has brought IT to place where they are freed from manual, tedious tasks – leaving them to focus time and energy on digital transformation that drive innovation and business success. Access this white paper from Dell to learn more.
Posted: 20 Aug 2021 | Published: 20 Aug 2021

TOPICS:  IT Management
Dell Technologies, AMD and Microsoft

Innovation Software Case Study: Creating a Culture of Innovation
sponsored by Ezassi
CASE STUDY: Open up this case study to see how one company created ongoing innovation efforts for employees beyond the initial hiring process, and learn how you can do the same in your organization.
Posted: 28 Jul 2021 | Published: 28 Jul 2021

TOPICS:  IT Management
Ezassi

Fail-proof your digital transformation
sponsored by Atlassian
BLOG: This blog lists out nine tips you need to know to help you create a successful digital transformation in your organization, pulled from real success stories by your peers. Click in now to get started.
Posted: 27 Aug 2021 | Published: 27 Aug 2021

TOPICS:  IT Management
Atlassian

How to Continuously Improve the Employee Digital Experience
sponsored by Aternity
EBOOK: Many IT teams are struggling to deliver a good digital experience for remote and hybrid workers. In this eBook, you’ll learn how to apply the Deming Cycle to continuously improve your employee digital experience. Click in now to learn more about what it is and how to get started applying it in your organization.
Posted: 17 Aug 2021 | Published: 17 Aug 2021

TOPICS:  IT Management
Aternity

Protecting Critical Data from Cyber Threats with a Comprehensive Digital Vault Solution
sponsored by Dell Technologies and Intel
EBOOK: PH
Posted: 12 Aug 2021 | Published: 12 Aug 2021

TOPICS:  IT Management
Dell Technologies and Intel
 

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