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Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Flexible IT Models Drive Efficiency and Innovation
sponsored by Dell Technologies and Intel
WHITE PAPER: This study sought to understand whether, and to what degree, an organization's adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits.
Posted: 14 Oct 2021 | Published: 14 Oct 2021

TOPICS:  IT Management
Dell Technologies and Intel

BMC Helix - The Future of Service Management
sponsored by Emtec
EBOOK: PH
Posted: 30 Nov 2021 | Published: 30 Nov 2021

TOPICS:  IT Management

IR35 reforms: Confusion over who pays employers’ NI leaves IT contractors out of pocket
sponsored by ComputerWeekly.com
EGUIDE: Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.
Posted: 27 Aug 2021 | Published: 26 Aug 2021

ComputerWeekly.com

The State Of Digital Transformation
sponsored by Pivotree
WHITE PAPER: In this report from Pivotree, they asked their customers what their digital transformation plans looked like for the next three to five years, as well as the challenges that stand in their way. Open up this report to find key insights from that research.
Posted: 17 Jun 2021 | Published: 17 Jun 2021

TOPICS:  IT Management
Pivotree

CW Europe - June-August 2021: Amsterdam reins back datacentre developments over environmental concerns
sponsored by ComputerWeekly.com
EZINE: The construction of datacentres in the Netherlands' Amsterdam region has accelerated at such a pace that their demands for electricity are causing concern, prompting city authorities and datacentre operator to open a dialogue about sustainable datacentre industry expansion.
Posted: 26 May 2021 | Published: 10 Jun 2021

ComputerWeekly.com

Webinar: ISG, Capgemini And Servicenow Unlock The Power Of Digital
sponsored by Capgemini
WEBCAST: In this webinar, ISG, Capgemini, and ServiceNow experts describe the evolution and best practices in IT services governance, from service provider support activities, to smart SIAM processes and their underlying technologies. Click in now to watch.
Posted: 29 Jul 2021 | Premiered: Jul 29, 2021

TOPICS:  IT Management
Capgemini

Infographic: Observability practices in ASEAN
sponsored by ComputerWeekly.com
INFOGRAPHIC: Just a third of ASEAN organisations have mature observability practices, with most being held back by a patchwork of observability tools. That was one of the key findings that have emerged from New Relic's 2021 Observability forecast study.
Posted: 29 Sep 2021 | Published: 29 Sep 2021

ComputerWeekly.com

AI Training Workloads Can Be Scaled and Accelerated
sponsored by Supermicro
WHITE PAPER: Supermicro has partnered with Habana Labs and Intel® to deliver a high performance and cost-effective system for AI training coupled with the 3rd Gen Intel® Xeon® Scalable Processor. Explore this white paper for an overview of the Supermicro X12 Gaudi AI Training system to enable high-performance computing for deep learning workloads.
Posted: 08 Sep 2021 | Published: 08 Sep 2021

TOPICS:  IT Management
 

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