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Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

IDC Finds Substantial ROI for Enterprises Using PagerDuty for Digital Operations Management
sponsored by PagerDuty
RESOURCE: Digital operations and management tools are invaluable when it comes to maintaining flawless service uptimes and problem resolution -- but their direct business impact can be difficult to quantify. Inside this blog post, find out how IDC determined the ROI of PagerDuty’s digital operations management platform using real-world data.
Posted: 03 Feb 2020 | Published: 03 Feb 2020

PagerDuty

The Pathway to Productive People: Optimism
sponsored by Ricoh
WHITE PAPER: People are the most important asset in any business, but people-centric business investments are often de-prioritized. Learn about why European organizations are prioritizing of worker productivity, the technology that’s enabling ideas like the four-day work week, and other fundamental work environment changes.
Posted: 28 Jan 2020 | Published: 28 Jan 2020

Ricoh

Understanding Your Data Protection ROI
sponsored by Veeam Software
EBOOK: Access this e-book to learn how to quantify the cost of an IT outage and to unpack 8 essentials that will help you fully understand your data protection ROI.
Posted: 28 Jan 2020 | Published: 28 Jan 2020

Veeam Software

How to Lead Your Digital Transformation
sponsored by ServiceNow
WHITE PAPER: Hear from a collection of CIOs and IT leaders across industries as they paint the picture of their organization’s digital transformation strategy – and dish out their own tips for success.
Posted: 18 Feb 2020 | Published: 18 Feb 2020

ServiceNow

Top IT Predictions in APAC 2020
sponsored by ComputerWeekly.com
DATA SHEET: As the new decade dawns, we wanted to look ahead at the technologies likely to dominate the Asia-Pacific IT landscape in 2020.
Posted: 15 Jan 2020 | Published: 16 Jan 2020

ComputerWeekly.com

Exploring the Evolution of ITSM
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn more about the evolution of ITSM in modern times – and find out how to keep your ITSM strategy in-step with future trends.
Posted: 31 Jan 2020 | Published: 31 Jan 2020

ServiceNow

AIOps Gets Real: 5 Proven Business Cases for Success
sponsored by Moogsoft
CASE STUDY: Like any technology bundled with artificial intelligence and machine learning capabilities, a lot of the facts about AIOps can get lost amidst heavy marketing noise.Cut through the noise by reading over five real world examples of successful AIOps adoption in organizations just like yours.
Posted: 17 Jan 2020 | Published: 17 Jan 2020

Moogsoft

Readying Legacy Applications for the Cloud
sponsored by UK Cloud
WEBCAST: Gartner has proposed that there are 5 application rehosting strategies available to organizations: Rehost, refactor, revise and rearchitect, rebuild, and replace.In this webinar, UK Cloud suggests a 6th option: retire. Watch the webinar now to learn how the retire strategy enables modernization.
Posted: 10 Feb 2020 | Premiered: Feb 10, 2020

UK Cloud
 

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