Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010
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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010
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Tackling Virtualization Complexity with AIOps
sponsored by ServiceNow
ESSENTIAL GUIDE:
AIOps use cases continue to expand to all facets of IT responsibility, including the data center. But could AI be the key to deciphering the complexity of heavily virtualized data centers? Read further into this E-Guide to find out.
Posted: 30 Apr 2019 | Published: 29 Apr 2019
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20 Docker and Container Experts to Follow Online
sponsored by New Relic
JOURNAL ARTICLE:
Any business interested in container implementation will need to self-educate for a smooth adoption process. View this article to learn and connect with 20 containers experts that will be sure to help your container initiative.
Posted: 20 Jun 2019 | Published: 08 Jun 2018
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Out-task Or Outsource?
sponsored by ProAct
WHITE PAPER:
In this guide, find out what separates out-tasking and outsourcing from one another, and get several use cases that stand to benefit from each method. Plus, discover a seven-step roadmap that can help your organization find its best case IT service distribution scenario.
Posted: 21 Jun 2019 | Published: 21 Jun 2019
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The Real-World Value of Hyperconverged Infrastructure
sponsored by Lenovo Intel
EBOOK:
This IDC e-book examines the value of HCI. Read on to dig into top HCI adoption drivers, 4 real-world benefits of HCI, how HCI improves resource utilization, and more.
Posted: 08 May 2019 | Published: 30 Jun 2018
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The 10 Biggest IT Challenges in the Data Center
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Inside, learn about the top 10 challenges that today's IT departments are coming face-to-face with – and how they're coming out ahead.
Posted: 24 Jun 2019 | Published: 31 Jul 2018
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9 Mission-Critical Steps to Prep for an IT Move
sponsored by Involta
WHITE PAPER:
Read through 9 best practices for moving IT operations and data assets to a cloud or managed IT services provider securely, efficiently, and without risking buyer's remorse further down the road.
Posted: 22 May 2019 | Published: 22 May 2019
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How the Digital Revolution is Shaping the Modern Workplace
sponsored by Wrike
WHITE PAPER:
While the business-level outcomes of digital transformation are clear – competitive advantages, greater process efficiency, and so on – the employee-level impact isn't always as apparent. Inside this research report, find out how thousands of employees and managers feel about today's digital work environments.
Posted: 16 May 2019 | Published: 16 May 2019
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How Do You Really Put AI to Work for ITOps?
sponsored by BMC
WHITE PAPER:
Find out how machine data and AIOps platforms are helping encumbered IT teams make sense out of the intricacies of modern infrastructure and applications – finding patterns, diagnosing problems, and even predicting future changes.
Posted: 20 May 2019 | Published: 20 May 2019
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