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Computer Telephone Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Credit Union Bolsters Security and Compliance Using Arctic Wolf
sponsored by Arctic Wolf Networks, Inc.
CASE STUDY: In this case study, discover why Valley Strong Credit Union partnered with Arctic Wolf in order to address growing operational challenges they were facing in regard to securing sensitive customer data with limited IT and cybersecurity resources.
Posted: 31 Aug 2020 | Published: 31 Aug 2020

Arctic Wolf Networks, Inc.

Top reasons for running SAP solutions on Red Hat and IBM infrastructure
sponsored by Red Hat
WHITE PAPER: Explore some of the top reasons for running SAP solutions on Red Hat and IBM infrastructure in this product overview.
Posted: 02 Sep 2020 | Published: 02 Sep 2020

Red Hat

Creating a DevOps-Centric Business Culture
sponsored by Splunk
WHITE PAPER: DevOps has been adopted at a tremendous rate, owing largely to the direct link between DevOps solutions and mission-critical digital transformation efforts. Get the fast facts about DevOps in this collaborative guide by TechTarget and Splunk.
Posted: 25 Sep 2020 | Published: 25 Sep 2020

TOPICS:  IT Management
Splunk

Demystifying M.E.L.T. - the key data for business observability
sponsored by New Relic
WHITE PAPER: Observability seeks to establish the “why” rather than the “what went wrong”. A good starting point for implementing strong business observability in your software development is M.E.L.T.. Break down the acronym—and learn how it can help strengthen your operational agility—here.
Posted: 31 Aug 2020 | Published: 20 Feb 2020

New Relic

Redefining Enterprise Digital Transformation
sponsored by New Relic
WHITE PAPER: Time and time again, simplicity has proven to be more effective than sophistication. That’s why New Relic’s observability platform focuses on simplifying service delivery with tools for cloud-native applications and easily accessible data visualization. Learn how ANZ Bank benefitted from New Relic’s simplicity here.
Posted: 14 Sep 2020 | Published: 14 Sep 2020

TOPICS:  IT Management
New Relic

8 Biggest Mistakes IT Practitioners Make and How to Avoid Them
sponsored by Splunk
WHITE PAPER: Odds are, as an IT professional, you spend most of your time constantly trying to pinpoint and fix one problem after another—all while maintaining system availability and performance to keep everyone happy. Learn how to break out of the cycle in this guide, which assesses the 8 biggest mistakes IT practitioners make and how to avoid them.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

TOPICS:  IT Management
Splunk

ARMA Modernizes Polish Farming Sector Services with Red Hat
sponsored by Red Hat
CASE STUDY: Access this white paper to learn about the Red Hat solution that ARMA implemented, discover the 3 key benefits that that it provided them, and see how it inspired change through Poland’s public sector.
Posted: 08 Sep 2020 | Published: 08 Sep 2020

Red Hat

Pandemic IT Readiness
sponsored by Advizex
RESOURCE: COVID-19 still has a lot of unknowns, disrupting how individuals engage with businesses and complicating both individual and business plans for the foreseeable future. Luckily, Advizex has some advice. In this resource, learn how to keep your IT strategy pandemic-ready with Advizex’s 3-step solution.
Posted: 15 Sep 2020 | Published: 15 Sep 2020

TOPICS:  IT Management
Advizex
 

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