Computer Telephone Integration Reports

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

India IT Priorities 2022: Top Observations & Trends
sponsored by ComputerWeekly.com
EGUIDE: Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how Indian enterprises are directing their IT investments and what are the main observations and trends for India in 2022.
Posted: 19 Jan 2022 | Published: 19 Jan 2022

ComputerWeekly.com

The 12 Essential Elements of Data Center Facility Operations
sponsored by Schneider Electric
WHITE PAPER: Inside this 43-page guide, read through the 12 elements that comprise a balanced and airtight facility management program. From emergency response to personnel management – and everything in between – get tactical advice on the key components that every O&M agenda should contain.
Posted: 18 Nov 2021 | Published: 31 Dec 2017

Schneider Electric

Computer Weekly - 12 July 2022: The most influential people in UK technology
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we reveal the 50 most influential people in UK IT for 2022, and talk to the winner of the 12th annual UKtech50, National Cyber Security Centre CEO Lindy Cameron. Also, we take an in-depth look at the crisis in chip supply and what's needed to solve it. Read the issue now.
Posted: 08 Jul 2022 | Published: 12 Jul 2022

ComputerWeekly.com

CW Benelux - May-July 2022: Meta shelves hyperscale datacentre plan in Netherlands
sponsored by ComputerWeekly.com
EZINE: Meta's plan for a hyperscale datacentre in the Netherlands which was to serve the metaverse world has been halted following a campaign by environmentalists and the Dutch parliament's call for the government to do everything in its power to stop the facility being built. Read about it in this issue of CW Benelux.
Posted: 25 Apr 2022 | Published: 12 May 2022

ComputerWeekly.com

Infrastructure Automation: The New Foundation of ITOps
sponsored by Beta Systems
EGUIDE: To keep their IT strategies future-ready, enterprises are tasked with embracing emerging ideas like infrastructure automation, hybrid management tools, and DevOps. Save a copy of this E-Guide to learn how real-world enterprises are preparing to tackle key automation questions – and how you can start following suit.
Posted: 04 Nov 2021 | Published: 06 Feb 2020

Beta Systems

An It Executive’s Guide To Automation
sponsored by Red Hat
RESOURCE: IT can help business reach their increasingly lofty goals when it comes to delivering services, but only if they have the ability to scale their performance to meet these demands. Read on to learn why IT automation can help you meet these goals and set yourself up for sustainable, long-term success at scale.
Posted: 15 Dec 2021 | Published: 05 Mar 2021

Red Hat

CPP InVision Managed Services
sponsored by CPP Associates
VIDEO: Check out this short video to learn how you can cut IT service costs and drive innovation and revenue with CPP InVision Managed Services, with end-to-end IT managed services that expand the breadth and depth of your ongoing technology support, maintenance, and security.
Posted: 18 Nov 2021 | Premiered: 12 Jul 2021

CPP Associates

2021 Vendor Showdown: IT Service Management Providers
sponsored by ServiceNow
WHITE PAPER: Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow