Computer Telephone Integration White Papers

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Supercharging Employee Growth and Development
sponsored by ServiceNow
WHITE PAPER: Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Data Center Transformation
sponsored by Raritan Inc.
WHITE PAPER: This white paper presented a disciplined approach to BOCA projects consisting of five phases: assess, plan, build, stabilize, and optimize.
Posted: 18 Jan 2008 | Published: 01 Jan 2007

Raritan Inc.

Making Web 2.0 Work for Your Enterprise: Internal Deployments
sponsored by Oracle Corporation
WHITE PAPER: Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.
Posted: 03 Apr 2009 | Published: 01 Aug 2008

Oracle Corporation

Cisco UCS – A Real World TCO Analysis
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper reveals five opportunities for infrastructure cost savings. Learn how to simplify management of your data center through integration and automation of network, compute, and virtualization technologies.
Posted: 03 Jun 2011 | Published: 01 Apr 2011

Cisco Systems, Inc.

Service-enabling Mainframe Based Systems on Microsoft Platform
sponsored by Infosys Technologies Limited
WHITE PAPER: Dependence on legacy computing has organizations wanting to extend the life of mainframe systems while benefiting from new technology. Read this paper to learn about mainframe integration and options for implementing service-enabling mainframe systems.
Posted: 15 May 2007 | Published: 01 May 2006

Infosys Technologies Limited

Taking the CRM Call: Should You Roll Out Enterprise CRM?
sponsored by Infosys Technologies Limited
WHITE PAPER: Implementing a CRM solution can be difficult for organizations that have multiple business units. Read this paper to learn how your organization can benefit from a CRM strategy that provides an understanding and guidelines for reaching long term goals.
Posted: 14 May 2007 | Published: 01 Sep 2006

Infosys Technologies Limited

Five Things Your IT Resources Should Be Telling You - And Aren't
sponsored by Unisys
WHITE PAPER: This whitepaper describes the types of information IT managers should expect to gain from leading-edge IT resource governance tools.
Posted: 22 Jan 2009 | Published: 22 Jan 2009

Unisys

Optimizing IT Service Delivery: The Need for Linux System Management
sponsored by Red Hat and JBoss
WHITE PAPER: One way IT organizations are handling the growing need to achieve IT efficiency is by implementing systems management functions in their business environments. As the business value of Linux based deployment increases, so does the need for Linux systems management. This IDC white paper will examine the key benefits of system management software.
Posted: 03 Sep 2009 | Published: 03 Sep 2009

Red Hat and JBoss

Smarter system development: a systems engineering trade study to support green initiatives with model-driven development
sponsored by IBM
WHITE PAPER: Trade study analysis is an effective method of comparing potential solutions to a given problem. Using a model-driven approach allows you to perform trade studies before development or implementation begins and saves time, money, and development headaches. Read on to learn more.
Posted: 14 May 2009 | Published: 01 Apr 2009

IBM

Best Practices for NT to Active Directory Migration
sponsored by Dell Software
WHITE PAPER: This document provides best practices for migration from NT to Active Directory. Note that it is not a substitute for Aelita Domain Migration Wizard's User's Guide and on-line help, which contain detailed information on the tool and its options.
Posted: 01 Apr 2008 | Published: 22 Nov 2005

Dell Software