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Driving Rapid Digital Customer Experience Transformations at Scale with the Microsoft Power Platform
sponsored by Merit Mile
EBOOK: In this ebook, read through a Q and A between thought leaders at Microsoft and Capgemeni speaking about industry changes in relation to digital customer experience transformations.
Posted: 01 Feb 2021 | Published: 01 Feb 2021


An Unmatched Customer Experience
sponsored by Momentum Systems
DATA SHEET: Momentum Telecom’s goal is to enable your business the thrive. In order to do this, they work to gain a solid understanding of your company’s network, processes and IT challenges. Then, they build a customized and truly comprehensive communications solution designed to work for your company’s needs. To learn more, download this brief.
Posted: 06 Apr 2021 | Published: 06 Apr 2021

Momentum Systems

Getting the best out of robotic process automation
sponsored by ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 19 Feb 2021 | Published: 19 Feb 2021

ComputerWeekly.com

Transitioning Back To The Office: How Video Interop Can Support Your Hybrid Workforce
sponsored by Pexip
WHITE PAPER: Video conferencing is now fully proliferated, but with the hybrid workforce model gaining popularity, more needs to be done to ensure a smooth transition. The key to this flexible meeting environment is interoperability (interop), which breaks down barriers to enable everyone to meet. This article delves into further detail.
Posted: 08 Feb 2021 | Published: 17 Jun 2020

Pexip

Syn-Apps Revolution Notification Platform
sponsored by Intrado
DATA SHEET: Efficient and reliable communication is critical to all organizations but can be challenging to achieve. Syn-Apps Revolution helps organizations solve this challenge with its unified notification platform that reaches people across disparate communication systems to ensure everyone receives the right message. Download this brief to learn more.
Posted: 06 Apr 2021 | Published: 06 Apr 2021

Intrado

Marketing software moves closer to centre of the CIO's vision
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

ComputerWeekly.com

Solving 911 Location Challenges at Work, School, Home and Beyond
sponsored by Intrado
WHITE PAPER: When emergencies arise, the convenient way to contact 911 may be to use a wireless device, or a phone connected to a MLTS system. Unfortunately, these do not deliver the same level of location precision as traditional landlines. In this white paper, learn how Intrado is solving this location issue to help first responders.
Posted: 02 Apr 2021 | Published: 02 Apr 2021

Intrado

The Power Of Connection: Why You Should Integrate Your Business Apps With Ucaas
sponsored by Avaya
WHITE PAPER: A recent Harmon.ie survey of information workers reports that, on average, 74% of employees have at least 5 apps open at one time and 16% use more than 15 apps per business day. In this white paper, learn how cloud communications can help businesses unify their work ecosystems to help ease the strain on the IT department and end users.
Posted: 05 Apr 2021 | Published: 05 Apr 2021

Avaya

Learn How Modern Businesses Are Thriving With The Cloud
sponsored by Sangoma Technologies
WHITE PAPER: The phone system market has more choices than ever before. In what seems like a never-ending marketplace of vendors and features, now it’s up to you to determine physically where your new phone system will reside. In this white paper, explore a quick overview of the key benefits and potential pitfalls of both on-premises and hosted phone systems.
Posted: 31 Mar 2021 | Published: 31 Mar 2021

Sangoma Technologies

Microsoft Teams Direct Routing as a Hosted Oracle Cloud Infrastructure Service
sponsored by Oracle
WHITE PAPER: Organizations using Microsoft Teams can now leverage Teams Direct Routing as a service through Oracle’s Cloud Infrastructure. Through Oracle’s Session Border Controller (SBC) product line, Microsoft has certified their Direct Routing service for robust, compliant QoS. Read this white paper to understand this managed service, and others, in full.
Posted: 23 Feb 2021 | Published: 23 Feb 2021

Oracle
 

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