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Presentation Transcript: Customer Experience Focused Transformation
sponsored by Alcatel-Lucent
PRESENTATION TRANSCRIPT: This presentation transcript discusses Telecom Service Provider Transformations as well as business strategies and models to improve quality of experience, including customer experience management planning and the role-managed services can play in this transformation.
Posted: 14 Apr 2011 | Published: 14 Apr 2011

Alcatel-Lucent

The Best Way to Deliver IT Support to Businesses as an MSP
sponsored by GFI Software
WHITE PAPER: This paper examines the best ways to deliver IT support to businesses as a managed services provider.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Optimization Applications in the Energy and Power Industries - IBM ILOG Optimization White Paper
sponsored by IBM
WHITE PAPER: This white paper shows how mathematical optimization enables the rapid development and deployment of applications that address the energy and power industries’ most pressing issues, including climate change, grid utilization, market restructuring and Enterprise IT.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

An ERP Guide to Driving Efficiency
sponsored by Sage North America
WHITE PAPER: Improving business efficiency is a perennial concern for any company that hopes to achieve “best-in-class” operations. Businesses that successfully improve efficiency stand to reduce operating costs while improving the effectiveness and profitability of their operations. Read this white paper to learn more.
Posted: 10 Dec 2010 | Published: 08 Dec 2010

Sage North America

E-Book: Hosting Applications in the Cloud
sponsored by SAVVIS
EBOOK: Whether it's public cloud, private cloud or a hybrid of the two, IT can be delivered as a service to today’s businesses faster, cheaper and more efficiently than ever before. Read this E-Book to learn more.
Posted: 13 Aug 2010 | Published: 13 Aug 2010

SAVVIS

The Evolving Role of the Business Analyst
sponsored by IBM
TECHNICAL ARTICLE: With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world.
Posted: 24 May 2010 | Published: 03 Jun 2008

IBM

Building a Robust Business Case for High Quality Master Data
sponsored by Melissa
WHITE PAPER: This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included.
Posted: 19 Apr 2010 | Published: 01 Feb 2010

Melissa

SOA for Dummies 2nd IBM Limited Edition Mini eBook
sponsored by IBM
EBOOK: In this ebook, you’ll learn how to work smarter and optimize cost using the IBM Smart SOA approach.
Posted: 06 Oct 2009 | Published: 06 Oct 2009

IBM

EMA Analyst Report: Enabling Real-World Business Transformation through IBM Service Management
sponsored by IBM
INFORMATION CENTER: Visit this information center and find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies.
Posted: 05 Oct 2009 | Published: 01 Oct 2009

IBM

Lotus Symphony Demo
sponsored by IBM
PRODUCT DEMO: Work smarter with Lotus Sympony document software from IBM.
Posted: 05 Oct 2009 | Premiered: 05 Oct 2009

IBM

Try LotusLive
sponsored by IBM
SOFTWARE DOWNLOAD: Sign up for a no charge 30-day trial of LotusLive Engage from IBM.
Posted: 05 Oct 2009 | Premiered: 05 Oct 2009

IBM

BPM and SOA: Better Together
sponsored by IBM
WHITE PAPER: SOA standards, such as Web Services, make information resources and task automation applications available yet loosely integrated for process designers to use and reuse at will. Thus processes modeled with BPM tools can be rapidly implemented in production via SOA infrastructure.
Posted: 05 Oct 2009 | Published: 05 Oct 2009

IBM

Business Case Development Best Practices for Data Center and IT Projects: Speed Up Your Project Approval and Start with Confidence
sponsored by HP & Intel®
WHITE PAPER: How do companies create winning business cases to justify key data center and IT initiatives and speed-up the budget approval process? Read this paper for tips and best practices for how to succeed in the budget approval process and business case development.
Posted: 28 Sep 2009 | Published: 25 Jun 2009

HP & Intel®

Oracle Accelerate - Not Just Smart but Timely
sponsored by Oracle Corporation
WHITE PAPER: This paper gives you an overview of how Ovum has helped penetrate the upper-midmarket. Even when the slowing growth of the market hasn't.
Posted: 24 Sep 2009 | Published: 01 Mar 2009

Oracle Corporation

Executive Paper: Oracle Crystal Ball
sponsored by Oracle Corporation
WHITE PAPER: Increase revenue. Decrease costs. Reduce development time. Every day you strive to meet these goals. And each business decision you make either enables you to advance toward them - or impedes your progress. Read this paper to learn more.
Posted: 16 Sep 2009 | Published: 14 Sep 2009

Oracle Corporation

Triumphing Over the Information Maze
sponsored by Microsoft
WHITE PAPER: This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.
Posted: 15 Sep 2009 | Published: 15 Sep 2009

Microsoft

The Need for Profitability and Cost Management
sponsored by Oracle Corporation
WHITE PAPER: As indirect costs rise and economic pressures increase, the need for profitability and cost management (PCM) also grows. Read this white paper to find out more about how PCM drives business performance by finding drivers of cost and profitability, empowering users with visibility and flexibility, and improving resource alignment.
Posted: 14 Sep 2009 | Published: 01 Sep 2008

Oracle Corporation

Oracle Hyperion Strategic Finance
sponsored by Oracle Corporation
DATA SHEET: Spreadsheet models for financial reporting can be cumbersome. With Oracle Hyperion Strategic Finance, your finance experts will be able to focus on testing alternative strategies, building contingency plans, and understanding the impact of those strategies and plans on your company's long-term performance.
Posted: 14 Sep 2009 | Published: 01 Dec 2008

Oracle Corporation

Oracle Hyperion Capital Asset Planning
sponsored by Oracle Corporation
DATA SHEET: With Oracle Hyperion Capital Asset Planning your capital asset plans are an integral part of Oracle Hyperion Planning, allowing you to accurately assess the impact of capital decisions on overall expense plans. Read on to learn more.
Posted: 14 Sep 2009 | Published: 01 Dec 2008

Oracle Corporation

The Business Case for Information Management
sponsored by Oracle Corporation
WHITE PAPER: In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
Posted: 14 Sep 2009 | Published: 01 Dec 2008

Oracle Corporation

Rational Requirements Composer
sponsored by IBM
TRIAL SOFTWARE: Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle.
Posted: 11 Sep 2009 | Premiered: 11 Sep 2009

IBM

Agile Development eKit
sponsored by IBM
ASSESSMENT TOOL: Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs.
Posted: 11 Sep 2009 | Published: 11 Sep 2009

IBM

Actionable Enterprise Architecture
sponsored by IBM
WHITE PAPER: This white paper provides an overview of the enterprise architecture concept and highlights how an actionable enterprise architecture approach from IBM can help organizations manage complexity and align IT projects and solutions with business objectives.
Posted: 11 Sep 2009 | Published: 01 Jun 2009

IBM

Better Decision Making Through Faster Analytics
sponsored by Intel Corporation
WHITE PAPER: This paper describes performance gains achieved by upgrading to the latest version of SAS v9.2 on Xeon 5500 (Nehalem) platform. SAS Forecast Server workload is utilized. Paper also describes usage of Intel compiler and Intel software tools.
Posted: 08 Sep 2009 | Published: 01 Apr 2009

Intel Corporation

Painting the CPG Supply Chain GREEN
sponsored by Wipro
WHITE PAPER: This paper offers a solution for businesses to achieve balance between profitability and sustainability by leveraging the platform of packaged implementations.
Posted: 27 Jul 2009 | Published: 02 Apr 2009

Wipro
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