CW Special report on Capita
sponsored by ComputerWeekly.com
IT BRIEFING:
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
Posted: 23 Apr 2012 | Published: 23 Apr 2012
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From RPA to DPA: a strategic approach to automation
sponsored by Pegasystems
WHITE PAPER:
Access this white paper to learn the limitations of RPA as well as discover how a broader digital process automation (DPA) strategy can address the forward needs of your business in more fundamental ways.
Posted: 19 May 2020 | Published: 19 May 2020
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BPO Edge Finance and Accounting Edition 2013
sponsored by HP
EBOOK:
In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more.
Posted: 24 Jun 2013 | Published: 31 May 2013
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9 Steps to Building a Business Case for B2B Integration
sponsored by IBM
WHITE PAPER:
Putting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within.
Posted: 24 Feb 2011 | Published: 24 Feb 2011
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Use Dynamic Case Management to Achieve Dramatic Business Results
sponsored by IBM
EGUIDE:
Unsure if dynamic case management (DCM) is the right strategy for your organization? Â In this e-guide, Neil Ward-Duton, co founder and research director of MWD Advisors answers top DCM questions and reveals its key benefits to business success.
Posted: 18 Sep 2014 | Published: 18 Sep 2014
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Top Five Obstacles Companies Face and How to Overcome Them
sponsored by SAP America, Inc.
WHITE PAPER:
This white paper addresses five obstacles that small businesses and midsized companies face.
Posted: 02 Feb 2012 | Published: 27 Jan 2012
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The Business Case for Outsourcing to Vietnam
sponsored by LogiGear Corporation
WHITE PAPER:
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.
Posted: 14 Jun 2011 | Published: 14 Jun 2011
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Global Delivery: A Course to High Performance in a Multi-Polar World
sponsored by Accenture
WHITE PAPER:
To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
Posted: 18 Feb 2009 | Published: 18 Feb 2009
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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
sponsored by Micro Focus, Ltd
CASE STUDY:
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
Posted: 27 Oct 2009 | Published: 27 Oct 2009
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SAP Outsourcing for Mid-Market Companies: A Comparison of Three Leading Providers
sponsored by itelligence, Inc.
WHITE PAPER:
Running a business on SAP requires that the application be available 7x24, data be secure, and that the application can grow with an organization. The decision to select an outsourcer goes far beyond finding a data center. Read this paper and learn what questions to ask in order to select an outstanding SAP outsourcing provider.
Posted: 28 Mar 2011 | Published: 28 Mar 2011
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