BI Software

ESSENTIAL GUIDE: Marketing metrics and analytics – done right – can be a strategic enabler of trust, greater budget, and increased business impact. Find out the answers to your key questions related to marketing metrics and analytics in this definitive guide.

Posted: 20 Nov 2019 | Published: 20 Nov 2019

RESOURCE: In this article, explore 6 reasons why customer experience management (CEM) should take precedence in your enterprise marketing strategy. Discover how a great CX adds value to your brand, and uncover how CEM makes powerful enterprise marketing affordable and attainable.

Posted: 18 Sep 2019 | Published: 12 Jun 2019

EGUIDE: How can your organization create a compelling customer experience (CX) strategy? Inside discover what constitutes a successful CX, and explore the 6 steps your organization should take to build a successful CX and confer a competitive advantage.

Posted: 12 Sep 2019 | Published: 10 Sep 2019

EGUIDE: Is your organization suffering from poor self-service? Inside, discover the cost of poor customer self-service. Uncover 6 reasons why your self-service options aren't landing, and learn what your organization can do to get back on track.

Posted: 24 Sep 2019 | Published: 23 Sep 2019

WHITE PAPER: How can your organization improve agent efficiency and increase contact center productivity? View this white paper, and learn how Avtex InteractionSync can help your contact center boost efficiency and agent productivity, and decide if InteractionSync is right for your organization.

Posted: 19 Sep 2019 | Published: 31 Dec 2017

CASE STUDY: With this case study, learn how your organization can improve its customer experiences with a unified database from SFG. Explore how SFG's SaaS software helped their multi-brand client achieve a 360-degree view of their customer without compromising the flexibility and strength of their software, and decide if SFG is right for your organization.

Posted: 04 Sep 2019 | Published: 04 Sep 2019

WHITE PAPER: In this white paper, learn how your organization's finance team simplify their month-end close process by gleaning insight into how over 2,300 companies around the globe are managing their current close processes, and review 5 steps your organization can take to improve, streamline, and refine its month-end close.

Posted: 17 Sep 2019 | Published: 17 Sep 2019

RESOURCE: View this article to discover 3 easy steps your organization can take in order to ensure workplace chatbot project success. Review the importance of persona mapping, and get the tools you need to perfect your chatbot implementation project.

Posted: 24 Sep 2019 | Published: 19 Jul 2019

RESOURCE: View this article to discover 8 must-know content marketing trends turning the marketing world upside-down, and learn how these fresh new trends are expected to change the way marketers interact with consumers forever.

Posted: 17 Sep 2019 | Published: 05 Feb 2019

RESOURCE: According to a recent study by IDC, intelligent automation (IA) is a key component of the future workspace because of its ability to enable secure access to content and content-centric workflows at any time, from any place. Learn more about IA, and explore the different ways it can be deployed in your organization in this infographic.

Posted: 28 Oct 2019 | Published: 28 Oct 2019