Understanding Your Needs for BPM and aPaaS
sponsored by Mendix
WHITE PAPER:
Download this BPM guide which outlines both primary use case integrations and possible barriers that could be resolved with an aPaaS tool.
Posted: 20 Nov 2019 | Published: 20 Nov 2019
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Revving Your Salesforce Community Engine: See How 5 Great Brands Are Leveraging Search to Drive More Engagement and Better Self-Service
sponsored by Coveo
WHITE PAPER:
View this white paper to learn how 5 great brands are leveraging AI-powered search technology to drive more engagement and better service across their organization.
Posted: 19 Aug 2019 | Published: 19 Aug 2019
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Improve the Customer Experience with Speech Analytics
sponsored by CallMiner
WHITE PAPER:
Download this white paper to explore how interaction analytics work, and review how speech and interaction analytics can help your organization improve customer satisfaction, increase productivity, and create stronger customer support teams.
Posted: 28 Mar 2019 | Published: 31 Dec 2018
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A Full Introduction to Star Match: Your Secret Weapon in AI-Based Spend Auditing
sponsored by AppZen
WHITE PAPER:
How can you improve the success of your spend audit? Inside, explore how Star Match from AppZen can help your organization achieve a more accurate AI-powered spend audit. Review Star Match product features and benefits, and decide if Star Match is right for your organization.
Posted: 14 Aug 2019 | Published: 14 Aug 2019
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Business Success Through Digital Document Transformation
sponsored by Conga
WHITE PAPER:
In this white paper, discover how an intelligent automated document generation and management system can help transform your business processes. Explore the benefits of automation, and bring your documents and data together for a modernized document management experience.
Posted: 21 Mar 2019 | Published: 21 Mar 2019
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Bring the 21st Century into Your Analytics Environment
sponsored by Incorta
WHITE PAPER:
In this paper, discover how to implement a successful analytics modernization project. Explore 3 logical approaches for migrating to a new analytics environment, and learn how to augment the capabilities of your existing data warehouse.
Posted: 17 Jul 2019 | Published: 17 Jul 2019
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Increase Customer Satisfaction by Focusing on the Citizen Experience
sponsored by Avtex
WHITE PAPER:
In this white paper, explore how governments and government agencies can improve their citizens' satisfaction by refining their citizen experience. Additionally, learn how to define a successful citizen experience, and uncover 3 steps to improving yours.
Posted: 16 Sep 2019 | Published: 31 Dec 2017
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The Role of Technology in the Evolution of the Private Equity Industry
sponsored by NetSuite
WHITE PAPER:
In this round table discussion from Oracle, experts in the private equity industry pull their thoughts together to discuss what technologies private equity firms are adopting, and how these technologies can help in the value creation process.
Posted: 04 Jun 2019 | Published: 04 Jun 2019
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10 Speech Analytics Needs to Know for CX Pros
sponsored by CallMiner
WHITE PAPER:
With this white paper, learn about the opportunities speech analytics can offer your organization. Explore the benefits of speech analytics in the contact center, and uncover 10 'need to know' facts about speech analytics perfect for the CX and marketing professional.
Posted: 03 Apr 2019 | Published: 03 Apr 2019
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Reinventing Self-Service for Wide-Scale Adoption of Analytics
sponsored by Information Builders
WHITE PAPER:
This white paper considers the essential questions when it comes to implementing self-service analytics. Access now to see what role big data plays, how to cater to the needs of different users, and if your data is self-service ready.
Posted: 27 Oct 2015 | Published: 27 Oct 2015
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