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The Definitive Guide to Onboarding sponsored by Liongard WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more. Posted: 02 Feb 2021 \| Published: 02 Feb 2021 TOPICS: IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Systems \| IT Workforce \| Outsourcing

IR35 reforms: Confusion over who pays employers’ NI leaves IT contractors out of pocket sponsored by ComputerWeekly.com EGUIDE: Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next. Posted: 27 Aug 2021 \| Published: 26 Aug 2021 TOPICS: IT Auditing \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Workforce

CW Middle East - January-March 2021: $60m venture capital fund targets 120 startups sponsored by ComputerWeekly.com EZINE: Countries in the Middle East see technology as an industry of the future and are investing heavily in the sector as part of their economic diversification plans. Read in this issue how the latest development will see a $60m venture capital fund, based in Bahrain, invest in 120 early-stage startups across the Middle East region. Posted: 23 Dec 2020 \| Published: 14 Jan 2021 TOPICS: Artificial Intelligence \| Business Development \| Business Intelligence Software \| Business Systems \| IT Services

Chapter 15: Working with the Command-Line Interface sponsored by McGraw Hill BOOK: Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more. Posted: 13 Jan 2021 \| Published: 13 Jan 2021 TOPICS: Careers \| IT Departments \| IT Governance \| IT Industry \| IT Management \| IT Services \| IT Workforce

Microsoft M365: Understanding Your Entitlements and Usage sponsored by ClearEdge WEBCAST: This webinar discusses the important concepts and components of Microsoft 365 Suites suites to help you reduce compliance risks and improve the management and optimization of your cloud licenses. Posted: 10 Sep 2021 \| Premiered: Mar 9, 2021 TOPICS: Cloud Computing \| Collaboration \| Communications Software \| Communications Systems \| Compliance Audits \| Compliance Best Practices \| IT Service Management \| IT Services \| IT Spending \| Microsoft Exchange \| Microsoft Office \| Microsoft Outlook \| Windows

Making the business case for quantum computing sponsored by ComputerWeekly.com EGUIDE: Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing. Posted: 15 Mar 2021 \| Published: 15 Mar 2021 TOPICS: Architectures \| IT Auditing \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services \| IT Systems

Rightsizing Your Salesforce Spend sponsored by ClearEdge WHITE PAPER: Without an accurate assessment of your current environment and future needs, you can find yourself at an inherent disadvantage in negotiating the best deal. Access 'Rightsizing your Salesforce Spend and Deal Structure' to learn the mistakes that lead to overspending, discover how to accurately forecast licensing needs, and more. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Satisfaction \| Customer Service \| Customer Support Software \| IT Service Management \| IT Services \| IT Spending \| Purchasing \| Purchasing Best Practices \| Spend Management

The Definitive Guide to Onboarding sponsored by Liongard WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more. Posted: 22 Jan 2021 \| Published: 02 Feb 2021 TOPICS: IT Industry \| IT Management Services \| IT Outsourcing Services \| IT Service Centers \| IT Services \| IT Workforce \| Outsourcing

Negotiating with Adobe sponsored by ClearEdge WHITE PAPER: Adobe's solutions are the de facto choice for many of their customers. Adobe holds the line in purchase negotiations because they know their solutions are entrenched. To prevail, you must employ a disciplined approach. This budget-saving resource reveals how. Posted: 10 Sep 2021 \| Published: 10 Sep 2021 TOPICS: Content Management \| Content Management Services \| Content Management Software \| Content Providers \| Enterprise Content Management \| Enterprise Content Management Software \| IT Service Management \| IT Services \| IT Spending \| Purchasing \| Purchasing Best Practices \| Spend Management

Top 3 Gotchas in an Adobe Contract sponsored by ClearEdge WHITE PAPER: The good deal you negotiate with Adobe may quickly turn out to be worse than you think if you're not tuned into traps inherent in a typical agreement. Without taking steps to protect yourself, the prices you thought you were paying can vanish with your next transaction. Access this eBook for key guidance to help you future-proof your next deal. Posted: 10 Sep 2021 \| Published: 10 Sep 2021 TOPICS: Content Management \| Content Management Services \| Content Management Software \| Content Management Systems \| Enterprise Content Management \| Enterprise Content Management Software \| IT Service Management \| IT Services \| IT Spending \| Purchasing \| Purchasing Best Practices \| Spend Management

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