6 Steps to Building a Business Case for IT Portfolio Management
sponsored by Mega International
WHITE PAPER:
Uncover 6 steps to build a business case for IT portfolio management by examining how it helps your organization beyond just delivering cost savings.
Posted: 05 Jan 2018 | Published: 05 Jan 2018
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Reduce TCO for Your Data Center with a Streamlined Hardware Maintenance Strategy
sponsored by IBM
WHITE PAPER:
This white paper describes how using a lifecycle approach to data center equipment maintenance and consolidating support vendors can help CPOs achieve goals like – reducing TCO, ease of vendor and contract management, optimizing IT availability and more.
Posted: 16 Dec 2016 | Published: 01 Nov 2016
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Navigating IT Transformation: Tales from the Front Lines
sponsored by Hewlett Packard Enterprise
RESOURCE:
Based on a survey conducted by IDG, discover how your fellow IT leaders weigh the risks and benefits associated with infrastructure change and get expert insight into the most-cited triggers for taking action. Access now to learn how, in particular, converged systems are streamlining digital transformation.
Posted: 16 Jan 2017 | Published: 16 Jan 2017
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Five Lessons Learned from Enterprise-Scale IT Transformations
sponsored by Dell EMC and Intel®
RESOURCE:
This resource distills the experience gained and lessons learned from on-the-ground execution of enterprise-scale IT transformations. Read on to learn some of the most critical—and, often, overlooked—aspects of these initiatives, as well as the top 5 takeaways for achieving your own transformation goals.
Posted: 09 Jan 2018 | Published: 09 Jan 2018
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Continue to Transform or Risk Being Disrupted
sponsored by Rackspace - AWS
WEBCAST:
In this webinar, you'll see how Redbox evolved their IT methodologies in order to disrupt the movie rental industry. Tune in to learn how data center consolidation, limiting data sprawl, reducing licensing expense and more, factored into Redbox's dynamic digital transition.
Posted: 21 Aug 2017 | Premiered: Jun 1, 2017
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Multivendor IT Environment Dangling By A Thread?
sponsored by IBM
RESOURCE:
It's a fruitless task to reduce the complexity of technical support when your infrastructure remains a tangled web of multiple systems, platforms, and vendors. Discover in this infographic how to enact a high level of proactive technical support to boost responsiveness of your complex IT environment.
Posted: 07 Mar 2016 | Published: 31 Dec 2014
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Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER:
This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014
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Trends 2016: The Future of Customer Service
sponsored by ServiceNow
ANALYST REPORT:
Today's customer expectations for easy, effective, and personal service are shaping customer service technology priorities. Explore this summary of the top 10 customer service trends that application development and delivery (AD&D) pros and CIOs alike must pay attention to.
Posted: 16 Jun 2016 | Published: 05 Jan 2016
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Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER:
Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016
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How to Reap the Benefits of a Flexible ITSM Platform
sponsored by ServiceNow
EGUIDE:
This eguide explains how to remain business-aligned, operationally controlled and cost-effective with an evolving ITSM.
Posted: 29 Mar 2015 | Published: 29 Mar 2015
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