Why Your Chatbot Or Virtual Agent Is Your Trusted IT-Security Partner
sponsored by Serviceaide
WHITE PAPER:
Explore how a virtual agent can be an effective part of your IT team and security strategy in this white paper.
Posted: 09 Jun 2020 | Published: 09 Jun 2020
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2020 Naughty Vendor List Revealed
sponsored by ClearEdge
WEBCAST:
Each December, ClearEdge Partners, a consulting firm that advises IT buyers how to successfully negotiate with key IT vendors, looks back over the last twelve months at the behavior of the industry's top suppliers and shines a light on who's not been very nice to their customers. Check out this webinar to learn which vendors made the list.
Posted: 10 Sep 2021 | Premiered: Dec 15, 2020
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Oracle Support Guide
sponsored by ClearEdge
WHITE PAPER:
Oracle's support policies can be confusing and inflexible. Without proper knowledge and careful planning, you can end up on the wrong side of regular and costly price increases. This helpful guide navigates the labyrinth of Oracle support pricing, policies, and options.
Posted: 13 Sep 2021 | Published: 13 Sep 2021
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Top 3 Gotchas in a Salesforce Agreement
sponsored by ClearEdge
WHITE PAPER:
This eBook identifies traps hidden in the standard language of your Salesforce licensing agreement and provides specific guidance to help minimize your company's exposure.
Posted: 13 Sep 2021 | Published: 13 Sep 2021
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Dell EMC Negotiations Guide
sponsored by ClearEdge
WHITE PAPER:
These days, it's getting harder and harder to get a good deal from Dell EMC—even if you grow your investment. They're increasingly successful at locking their customers in and eliminating negotiation leverage. This critical resource provides a proven blueprint to get competitive pricing.
Posted: 14 Sep 2021 | Published: 31 Dec 2020
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CW Benelux - August-October 2021: Netherlands sees increase in the number of women opting for an ICT career
sponsored by ComputerWeekly.com
EZINE:
The IT skills gap in the Netherlands could be about to narrow as more women take up jobs in the sector. Figures from last year revealed that the number of female ICT professionals grew by 6.5%, while the number of male ICT professionals increased by only 1.7%. Read more about it in this issue.
Posted: 29 Jul 2021 | Published: 12 Aug 2021
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Deliver smart, responsive IT services in an always changing world with ITSM Pro
sponsored by ServiceNow
WHITE PAPER:
Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in a constantly changing world. Powerful, smart ITSM tools can help. Download this white paper to explore how to boost your ITSM tools with machine learning, chat bots and analytics.
Posted: 01 Feb 2021 | Published: 01 Feb 2021
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How One MSP Saved Thousands in Operational Costs in Less Than a Year
sponsored by Liongard
CASE STUDY:
An MSP needed a new tool to improve service delivery, consolidate data into a single portal and improve their average time to resolution (ATR). Open up this case study to see how one leading vendor was able to help the MSP improve their ATR by 62% and save them thousands of dollars in operational costs.
Posted: 01 Feb 2021 | Published: 01 Feb 2021
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Rightsizing Your Workday Spend
sponsored by ClearEdge
WHITE PAPER:
Workday's custom pricing metrics and complicated licensing models dictate the bottom-line cost of a customer's agreement, making it difficult for organizations to purchase efficiently and accurately. Download this useful guide to learn how to avoid common situations where customers over-purchase with Workday, combat Workday sales tactics, and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021
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Microsoft M365: Understanding Your Entitlements and Usage
sponsored by ClearEdge
WEBCAST:
This webinar discusses the important concepts and components of Microsoft 365 Suites suites to help you reduce compliance risks and improve the management and optimization of your cloud licenses.
Posted: 10 Sep 2021 | Premiered: Mar 9, 2021
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