IT Services  >   Telecommunications Services  >   Telephony Services  >  

4-1-1 Calls

RSS Feed   
4-1-1 Calls Reports
 
Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink
sponsored by Serviceaide
WHITE PAPER: In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

Escaping the Traditional Role of IT for Something Better
sponsored by ServiceNow
EBOOK: Open this eBook to learn how IT can escape its traditional role for a value-added role with the help of intelligent and automated toolkits – freeing up IT's time to focus on big-picture projects rather than toiling away on manual (and highly repetitive) maintenance tasks.
Posted: 10 Oct 2018 | Published: 10 Oct 2018

ServiceNow

HPE and Veeam Greenlake Video
sponsored by Veeam Software
WEBCAST: With a consumption-based data protection solution, your organization can speed up time to market, improve resource management, and ensure you always have capacity ahead of demand. View this webcast to learn 5 quantifiable improvements realized after folks switched to a single pane of glass data management solution such as this one.
Posted: 31 Jan 2020 | Premiered: Feb 28, 2019

Veeam Software

CW Benelux February 2018
sponsored by ComputerWeekly.com
EZINE: In this issue, read about how and why one public sector IT professional in the Netherlands, Victor Gevers, took a whole year out to hack ethically and, in the process, unearthed about 1,000 vulnerabilities.
Posted: 01 Feb 2018 | Published: 01 Feb 2018

ComputerWeekly.com

Top 10 Nordic IT stories for 2018
sponsored by ComputerWeekly.com
EGUIDE: The Nordic region is pioneering when it comes to the use of IT in society and business. In many ways, the region is a test bed for the most advanced implementations of technology, such as artificial intelligence (AI). Here are Computer Weekly's top 10 Nordic articles for 2018, with a look back at CIO interviews and the effect of AI on the region.
Posted: 09 Jan 2019 | Published: 09 Jan 2019

ComputerWeekly.com

CW Nordics ezine February 2018
sponsored by ComputerWeekly.com
EZINE: In the first CW Nordics ezine of 2018, we take a look at some of the priorities of the region’s CIOs.
Posted: 19 Feb 2018 | Published: 22 Feb 2018

ComputerWeekly.com

CW Europe – June 2018
sponsored by ComputerWeekly.com
EZINE: Research from Computer Weekly has revealed that across Europe, there appears to be no consensus on where IT budgets will be spent over the next year. But what is clear is that total budgets are expected to rise. But where will the money go?
Posted: 08 Jun 2018 | Published: 08 Jun 2018

ComputerWeekly.com

Customer Case Study - Frank Recruitment Group
sponsored by Fuze
CASE STUDY: Telephony is essential to business at Frank Recruitment Group. However, the traditional set-up of multiple, on-premises PBX systems was complex and costly. The company recognized the need to bring modern technology to the workplace. In this case study, learn why Frank Recruitment Group decided to implement Fuze’s communications platform.
Posted: 21 May 2020 | Published: 21 May 2020

Fuze

Going Up? How Atlas Schindler Elevators Revamped Their IT Services
sponsored by Serviceaide
WHITE PAPER: In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

Serviceaide

Executive Profiles in Digital Transformation
sponsored by ServiceNow
EBOOK: How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.
Posted: 22 Oct 2018 | Published: 31 Dec 2018

ServiceNow
 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2020, TechTarget | Read our Privacy Statement  | Do Not Sell My Personal Info