Voice Services

WEBCAST: Despite the proliferation of business video chat software in the last few months, telephone is still business critical. That said, many organizations are still running their legacy on-premise phone systems, which will not cut it if you’re looking to scale. Watch this informative webcast to learn about a modern cloud phone platform.

Posted: 14 Oct 2020 | Premiered: Oct 14, 2020

DATA SHEET: The Microsoft Teams Phone System powered by CallTower is designed to enable customers to bring their current voice servers into the Microsoft Cloud through Direct Routing. In this resource, learn about Microsoft Teams desk and conference phones and Microsoft team video conference and headset devices.

Posted: 24 Jan 2020 | Published: 24 Jan 2020

CASE STUDY: Professionals who are part of an organization looking to implement a comprehensive, all-in-one enterprise collaboration and communications platform should read this case study. Use it to learn how an industry-leading software provider was able to migrate to such a platform with full voice calling services in only two weeks.

Posted: 20 Jul 2020 | Published: 20 Jul 2020

CASE STUDY: Telephony is essential to business at Frank Recruitment Group. However, the traditional set-up of multiple, on-premises PBX systems was complex and costly. The company recognized the need to bring modern technology to the workplace. In this case study, learn why Frank Recruitment Group decided to implement Fuze’s communications platform.

Posted: 21 May 2020 | Published: 21 May 2020

RESOURCE: On-premise phone – it’s worked so well for so long, but now that companies are required to support multitudes of remote employees, the functionality is no longer there (and neither is the phone). Now, thanks to technological innovation, phone can now be placed in the cloud to support remote users. Read this brief article to learn more.

Posted: 13 Oct 2020 | Published: 21 Apr 2020

WHITE PAPER: Microsoft Teams provides a hub for teamwork within the Office 365 suite. Direct Routing for Microsoft Teams is the added option of complementing this hub with Internet telephony for phone calls. In this buyer’s guide, learn more about Microsoft Teams Direct Routing and CallTower’s solution.

Posted: 05 Oct 2020 | Published: 05 Oct 2020

CASE STUDY: PTC used a patchwork of legacy on-premises systems to support their workforce and call centers. However, they wanted to standardize their system. PTC’s search led them to Fuze’s cloud communications platform. Download this case study to learn about the benefits that PTC saw when implementing Fuze.

Posted: 21 May 2020 | Published: 21 May 2020

CASE STUDY: As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.

Posted: 08 Sep 2009 | Published: 01 Sep 2009

WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.

Posted: 17 Feb 2014 | Published: 31 Dec 2013

EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.

Posted: 27 Sep 2011 | Published: 27 Sep 2011