Voice Services

WHITE PAPER: Microsoft Teams provides a hub for teamwork within the Office 365 suite. Direct Routing for Microsoft Teams is the added option of complementing this hub with Internet telephony for phone calls. In this buyer’s guide, learn more about Microsoft Teams Direct Routing and CallTower’s solution.

Posted: 05 Oct 2020 | Published: 05 Oct 2020

DATA SHEET: CallTower delivers a Native Office 365 Microsoft Teams experience with global calling plans empowered by a 24/7/365 US-based client services team. The solution helps to ensure a personalized implementation, adoption, training and support strategy. Want to learn more? Download this solution brief.

Posted: 15 Jan 2021 | Published: 15 Jan 2021

CASE STUDY: Allen Press had a unified communication goal in mind: they needed to get their antiquated telephony system and move it into the cloud. In this case study, learn how Allen Press was able to go from a legacy communication solution to a cloud enabled Enterprise grade Microsoft Teams Direct Routing solution in less than 60 days.

Posted: 29 Jan 2020 | Published: 29 Jan 2020

VIDEO: Fairleigh Dickinson University has 96 buildings across 2 campuses which are 40 miles apart. They needed an enhanced 911 system that would give them the right level of granularity. In this short video, learn how Fairleigh Dickinson University was able to accomplish this with the help of NWN.

Posted: 16 Nov 2020 | Premiered: 16 Nov 2020

WHITE PAPER: A unified, flexible and cost-effective cloud phone system can save organizations more money over time than remaining on a legacy system. Legacy systems are adding functionality, but they become increasingly more expensive as they do, not to mention the cost of adding locations. Read this white paper to learn why cloud phone systems could win out.

Posted: 06 Aug 2020 | Published: 06 Aug 2020

RESOURCE: On-premise phone – it’s worked so well for so long, but now that companies are required to support multitudes of remote employees, the functionality is no longer there (and neither is the phone). Now, thanks to technological innovation, phone can now be placed in the cloud to support remote users. Read this brief article to learn more.

Posted: 13 Oct 2020 | Published: 21 Apr 2020

CASE STUDY: In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.

Posted: 22 Feb 2008 | Published: 01 Jan 2006

WHITE PAPER: This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.

Posted: 13 Sep 2013 | Published: 13 Sep 2013

WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.

Posted: 18 Feb 2014 | Published: 18 Feb 2014

WEBCAST: View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.

Posted: 18 Feb 2014 | Premiered: Jul 17, 2013