Is It the Network? Solving VoIP Problems on a Wireless LAN
Managing a network that includes VoIP and Wi-Fi means more than just learning the black magic that makes each technology work. It also means learning how each technology causes the other to get a little blacker and a little more magical. The goal of this paper is to combine a deep knowledge of 802.11 protocols, quality of service (QoS) mechanisms and VoIP handsets with the feedback aggregated from training hundreds of IT professionals each year to identify potential problems and solutions when rolling out VoIP on a Wi-Fi network.