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Unified Communications

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DEFINITION: According to the International Engineering Consortium, unified communications is an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes. This includes any enterprise informational or transactional application process that emulates a human user and uses a single, content-independent  … 

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Unified Communications Reports
 
Keeping Up With Your Mobile Workforce
sponsored by West IP Communications
RESOURCE: By 2020, 42% of the global population workforce will be mobile. However, it takes preparation and the right set of technology for remote workers to keep connected via enterprise mobility. In this resource, uncover the critical questions to consider when you have a remote workforce.
Posted: 28 Dec 2017 | Published: 28 Dec 2017

West IP Communications

Unified Communications Feature Checklist for the Enterprise
sponsored by West IP Communications
RESOURCE: What are some key considerations companies should review when looking to implement UC in 2018? This checklist that can help round out your organization's analysis for choosing the right UC solution.
Posted: 28 Dec 2017 | Published: 28 Dec 2017

West IP Communications

Switching to Cloud Communications: 6 Key Considerations
sponsored by Nextiva
WHITE PAPER: Cloud communications offers a lot of potential benefits, but can be a notoriously hard transition to make. Download this white paper to review 6 key considerations that can help ensure success when making the switch.
Posted: 01 Oct 2019 | Published: 01 Oct 2019

Nextiva

Solving Modern Retail Challenges in the Cloud
sponsored by West IP Communications
WHITE PAPER: Download this white paper to explore the business benefits of using a UC platform through 6 real-world case studies, and learn about a UCaaS platform that enables you to link colleagues, employees and suppliers anywhere, through IM, voice, contact center and more.
Posted: 11 Dec 2018 | Published: 11 Dec 2018

West IP Communications

Exploring the Shift to Cloud UCaaS
sponsored by Fuze
RESEARCH CONTENT: The UC market is making a fundamental shift from premises-based UC to cloud UCaaS. According to Gartner, by 2021, 90% of IT leaders will not purchase new premises-based UC infrastructure because future cloud UC offerings will be far ahead in terms of features and function. In Gartner's Magic Quadrant of UCaaS, explore key vendors in the field.
Posted: 28 May 2019 | Published: 10 Oct 2018

Fuze

5 Questions to Ask Your Prospective UCaaS Provider
sponsored by Fuze
WHITE PAPER: UCaaS can help you improve customer service, reduce IT overhead, and increase efficiency. But before you embark on your purchase journey, there are important considerations to review. Download this brief white paper to explore 5 key questions to ask any potential UCaaS provider when making your decision.
Posted: 10 Jan 2020 | Published: 10 Jan 2020

Fuze

Case Study: Jersey College
sponsored by Nextiva
CASE STUDY: In this brief case study, learn how Jersey College was in search for an alternative VoIP provider that was a reliable and cost-effective system.
Posted: 16 Oct 2019 | Published: 16 Oct 2019

Nextiva

Hosted IP Telephony Market is Reaching Mass Adoption
sponsored by Carousel Industries
EGUIDE: This guide discusses in detail the increasingly cloud oriented nature of enterprise IP telephony, and offers a way for small and mid-sized businesses to approach both the acquisition and deployment of your communications architecture.
Posted: 15 Feb 2016 | Published: 12 Feb 2016

Carousel Industries

Whiteboarding: Extending the Benefits of Virtual Collaboration
sponsored by LogMeIn Rescue Lens
EGUIDE: How can you use an online whiteboard in your business? We asked UC expert Jon Arnold the same question. Access this e-guide to learn why whiteboard collaboration is vital to virtual meetings today.
Posted: 13 Mar 2017 | Published: 10 Mar 2017

LogMeIn Rescue Lens

Solution Brief: End-to-End Service Management for Unified Communications
sponsored by Riverbed Technology, Inc.
WHITE PAPER: When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
Posted: 30 Jul 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.
 

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