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Unified Communications

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DEFINITION: According to the International Engineering Consortium, unified communications is an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes. This includes any enterprise informational or transactional application process that emulates a human user and uses a single, content-independent  … 

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Unified Communications Reports
 
How Expert Planet and eBay Establish a Stronger Communications Platform
sponsored by West IP Communications
CASE STUDY: Find out how, Expert Planet, a leading teleservices provider, was able to deliver technology that allows them to deploy a completely flexible, personalized customer experience with the most qualified agents regardless of their location.
Posted: 27 Feb 2018 | Published: 27 Feb 2018

West IP Communications

Introducing the Logitech Rally
sponsored by Logitech Inc.
PRODUCT OVERVIEW: Read this white paper to learn about Logitech Rally, a USB video conferencing system for medium to large rooms designed with ease of use in mind. The system includes an automated 4K camera, smart proprietary software, superior audio components, and wiring hubs that simplify cable management.
Posted: 05 Apr 2019 | Published: 05 Apr 2019

Logitech Inc.

Unified Communications Closes Gaps for More Efficient Conversations
sponsored by Mitel Networks Limited
WHITE PAPER: Read this brief blog post to review 5 common reasons organizations adopt unified communications. Also explore the benefits it can provide.
Posted: 10 Apr 2019 | Published: 10 Apr 2019

Mitel Networks Limited

Avaya State Of The Desktop Report
sponsored by Avaya
RESEARCH CONTENT: In a survey of over 1,200 full-time workers, 43% reported that their primary communication device at work is a dedicated desktop phone, according to Avaya's State of the Desktop Report. Download the full report to review other desktop communication trends.
Posted: 08 Apr 2019 | Published: 08 Apr 2019

Avaya

Unified Communications and Team Collaboration: The Enlighten Response to Shadow IT
sponsored by Mitel
WHITE PAPER: Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT.
Posted: 20 Mar 2018 | Published: 20 Mar 2018


Masergy Cloud Communications
sponsored by MASERGY
RESOURCE: This resource highlights Masergy's cloud communications offerings that are designed to help improve employee productivity by streamlining unified communications across multiple devices.
Posted: 08 May 2018 | Published: 08 May 2018

MASERGY

Customer Testimonial: How Video Conferencing is Impacting the Future of Home Healthcare
sponsored by Zoom Video Communications
VIDEO: Learn how Bayada Home Health Care is providing better care for their clients through video conferencing.
Posted: 28 Dec 2017 | Premiered: 07 Dec 2017

Zoom Video Communications

How to Make the Transition to Unified Communications
sponsored by West IP Communications
RESOURCE: Gain valuable insights into the 4 components that collectively contribute to the UC concept. Then, discover why it's worth considering both the strengths and weaknesses of UC players when it comes to fulfilling your UC objectives.
Posted: 27 Dec 2017 | Published: 27 Dec 2017

West IP Communications

How to Create Inspiring, Collaborative Huddle Rooms
sponsored by AVI-SPL
WHITE PAPER: An increasing amount of companies engaging in digital workplace transformation are deploying huddle rooms to support activity-based work styles and a mobile workforce. This guide will help you plan and implement successful huddle room designs by addressing 4 commonly asked questions.
Posted: 28 Feb 2019 | Published: 28 Feb 2019

AVI-SPL

How AI Could Improve Collaboration Processes
sponsored by TATA Communications
EGUIDE: In this e-guide, uncover the benefits of a centralized collaboration platform to help you move forward with your UCC initiatives. Then, learn from Irwin Lazar, VP and Service Director at Nemertes Research on how AI services are converging with UCC to improve the ability of employees to manage and share information.
Posted: 23 Apr 2018 | Published: 23 Apr 2018

TATA Communications
 

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