Information and Communications Technology Industry White Papers

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Information and Communications Technology Industry White Papers (View All Report Types)

5 best practices for resilient, reliable, remote IT services sponsored by ServiceNow WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more. Posted: 01 Feb 2021 \| Published: 01 Feb 2021 TOPICS: IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

Technology Industry Survey 2012 sponsored by ComputerWeekly.com WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Workforce

IT Operations Management Book of Knowledge sponsored by ServiceNow WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies. Posted: 21 Oct 2020 \| Published: 21 Oct 2020 TOPICS: IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services

IT jobswatch – trends in media IT recruitment sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand. Posted: 20 Oct 2011 \| Published: 15 Mar 2011 TOPICS: IT Agents \| IT Consulting Services \| IT Industry \| IT Service Centers \| IT Workforce

MSP’s Single Most Important Marketing Message sponsored by GFI Software WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| Management Service Providers \| Marketing \| Network Infrastructure \| Network Management \| Network Performance

The Evolution of Application Vulnerabilities, Spam Threats, and Incident Response sponsored by IBM WHITE PAPER: This report details the many breaches and security incidents that have plagued organizations in recent years; threats from past years that are currently showing signs of resurgence; and issues to be aware of in today's security landscape. Posted: 24 Jul 2014 \| Published: 30 Jun 2014 TOPICS: Application Security \| Denial of Service Attacks \| IT Best Practices \| IT Industry \| Malware \| Risk Management \| Securities Industry \| Security \| Security Best Practices \| Security Industry \| Security Management \| Security Managers \| Security Threats \| Spam \| Vulnerability Management

Microsoft Office 365: Strengthening Security, Compliance, and Control sponsored by Mimecast WHITE PAPER: This white paper discusses how third party enhancements focused on security, archiving, and encryption can provide more capable, granular services than Microsoft offers in Office 365. Posted: 12 Jun 2014 \| Published: 20 Feb 2014 TOPICS: Collaboration \| Communications Software \| Data Encryption \| Data Security \| Email \| Email Archiving \| Email Encryption \| Email Management \| Email Management Software \| Email Security \| Email Security Software \| Email Software \| Information Security \| IT Departments \| IT Industry \| IT Management \| IT Managers \| Microsoft Office \| Security \| Security Industry \| Security Management \| Security Managers \| Security Software

Increasing SharePoint Adoption: Unleash Content Access Across the Enterprise sponsored by AvePoint, Inc. WHITE PAPER: This paper examines how organizations are turning to Microsoft SharePoint to connect their knowledge workers, business processes, and enterprise-wide content. New features in SharePoint Server 2010 are aimed at improving the platform’s scalability and usability, inherently driving the SharePoint deployment to evolve and grow as business dictates. Posted: 21 Feb 2011 \| Published: 21 Feb 2011 TOPICS: Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Enterprise Content Management \| Enterprise Content Management Software \| IT Industry \| IT Infrastructure \| IT Management \| SharePoint

Journal of Management Excellence: The Value of Information sponsored by Oracle Corporation WHITE PAPER: In this issue, our authors have done an outstanding job of exploring many facets of VOI. Robert Shimp discusses the shift in the economy from that of a services economy to an information management economy. Posted: 09 May 2011 \| Published: 31 Mar 2011 TOPICS: Business Process Automation \| Business Process Management \| Economic Environment \| IT Industry \| IT Management \| SOA

Why Buy Vs. Build Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Service Management \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| ITIL

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