Best Practices for a Successful Upgrade Project
sponsored by HCL Software
WHITE PAPER:
Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008
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Implementing Intel vPro Technology to Drive Down Client Management Costs
sponsored by Intel Corporation
WHITE PAPER:
Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.
Posted: 02 Apr 2009 | Published: 30 Dec 2008
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JBoss Enterprise Middleware, by Red Hat: Technical Support Services Leader
sponsored by Red Hat
WHITE PAPER:
This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition.
Posted: 03 Nov 2011 | Published: 01 Nov 2011
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HSBC Calculates Improved IT Support Productivity and Patch Management
sponsored by Intel Corporation
WHITE PAPER:
In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.
Posted: 02 Apr 2009 | Published: 02 Apr 2009
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Service Please: Five Tips for Easy, Affordable Tech Support
sponsored by Cisco Systems, Inc.
WHITE PAPER:
A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price.
Posted: 21 Jan 2011 | Published: 21 Jan 2011
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Security Blanket by TCS: Enterprise Security Management
sponsored by Trusted Computer Solutions
WHITE PAPER:
Read this paper to learn how Security Blanket includes pre-defined security guidelines, called Profiles, from some of the most respected security industry leaders in the world.
Posted: 12 Feb 2010 | Published: 12 Feb 2010
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Planning for the Redeployment of Technical Personnel in the Modern Data Center
sponsored by Global Knowledge
WHITE PAPER:
This whitepaper provides a comprehensive training strategy for planning for the redeployment of technical personnel in today’s modern datacenters.
Posted: 07 Apr 2014 | Published: 07 Apr 2014
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Achieve Cloud-Driven Enterprise Support
sponsored by Pure Storage
WHITE PAPER:
This whitepaper examines the benefits of using the cloud to rethink enterprise support.
Posted: 19 Jun 2014 | Published: 19 Jun 2014
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HBR: How to Gain Speed and Flexibility Through a Product-Centric Approach
sponsored by Atlassian
WHITE PAPER:
Open up this pulse survey from Harvard Business Review to dig into the key benefits, challenges, and considerations of shifting to a more agile, product-delivery model in your organization, all by the numbers.
Posted: 16 Feb 2021 | Published: 16 Feb 2021
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Ensure Resiliency for Critical Healthcare IT Services
sponsored by ServiceNow
WHITE PAPER:
The tasks facing IT professionals have increased in just the past few years. The shift to more mobile technologies has created more systems to monitor, more points of access to sensitive information, and more workflows to maintain. Open up this white paper to explore 3 strategies you can adopt in your organization to improve your IT investments.
Posted: 10 Feb 2021 | Published: 10 Feb 2021
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