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Electronic Messaging Software White Papers (View All Report Types)
 
Building the Case for Asynchronous Messaging: Intuitive Conversations at the Customer's Pace
sponsored by Genesys
WHITE PAPER: Find out how to keep up with consumer expectations and offer differentiated customer experiences with B2C asynchronous messaging.
Posted: 01 May 2018 | Published: 29 Dec 2017

Genesys

Implementing Web Chat: How to Launch, Staff, and Monitor
sponsored by Citrix Online- GoToAssist
WHITE PAPER: Read this white paper to learn more about why you should implement web chat into your current customer support operations.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Citrix Online- GoToAssist

Five Ways to Address the Challenges of Data Delivery in a Mobile Environment
sponsored by TIBCO Software Inc.
WHITE PAPER: To truly embrace mobility, businesses need to communicate with all kinds of devices, regardless of model or age. In this solution brief, explore five principles that will help you address the challenges of exchanging data in real-time with mobile devices.
Posted: 14 Feb 2014 | Published: 03 Feb 2014

TIBCO Software Inc.

What's New in Lync Server 2010- A Dell Perspective
sponsored by DellEMC and Intel®
WHITE PAPER: The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

DellEMC and Intel®

WebSphere MQ 7.0 Features and Enhancements
sponsored by IBM
WHITE PAPER: Read this white paper to learn why messaging middleware is essential in service oriented architecture (SOA) and get an understanding of how it works and what it requires.
Posted: 12 Oct 2012 | Published: 12 Oct 2012

IBM

General Introduction to Microsoft® Exchange Server 2010 Sizing
sponsored by Dell EMC and Microsoft
WHITE PAPER: Review this white paper to explore the latest architectural improvements in Exchange Server 2010 along with the sizing and server role considerations for this upgrade. In addition, learn more about deployment models and example hardware options.
Posted: 11 Apr 2013 | Published: 11 Apr 2013

Dell EMC and Microsoft

Enhancing Exchange Server 2010 Availability with Neverfail: Best Practices for Simplifying and Automating Email Continuity
sponsored by Neverfail Group Limited
WHITE PAPER: This white paper provides an overview of the availability features in Microsoft’s Exchange Server 2010 platform. Details include planning, migration, and cost-related considerations. The paper also includes details on how Neverfail’s technology can help IT organizations build an efficient, manageable, and cost-effective messaging infrastructure.
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Neverfail Group Limited

Waiting to Upgrade: Understanding Archiving and eDiscovery Limitations in Exchange 2010
sponsored by Sherpa Software
WHITE PAPER: Microsoft Exchange Server is a powerful enterprise messaging tool that has proven to be very successful over the years. This white paper, sponsored by Sherpa Software, outlines the various archiving and eDiscovery features in Exchange 2010, examines how they work, and discusses various limitations in their deployment.
Posted: 28 Sep 2010 | Published: 28 Sep 2010

Sherpa Software

Getting Started With E-mail Archiving for Exchange
sponsored by Sherpa Software
WHITE PAPER: This document discusses the reasons e-mail archiving is necessary, the benefits of archiving messages, the different options available for archiving, and how administrators can determine which option is best for a given company.
Posted: 19 May 2009 | Published: 01 May 2008

Sherpa Software

The Lucky 7 System i Resources
sponsored by Help/Systems
WHITE PAPER: Robot/CONSOLE©, the System i™ message management and resource monitoring software, can make you and your critical IBM i resources very lucky. With automatic resource monitoring, proactive checking keeps resources running and helps them avoid the unlucky Service Level Agreement (SLA) meeting.
Posted: 03 May 2010 | Published: 03 May 2010

Help/Systems
 

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