All Research Sponsored By:Oracle Corporation

How B2B Companies Maintain Cross-Channel Conversations
WHITE PAPER: Only 34% of B2B companies have an integrated customer view across channels. Learn the dangers of this and how to change.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

Top 5 Best Practices for Delivering Customer Service
WEBCAST: Better customer service has brought companies as much as 1000% ROI. Learn the crucial principles of modern service.
Posted: 28 Jan 2016 | Premiered: Jan 28, 2016

TOPICS:  IT Management

Gartner Magic Quadrant: CRM Customer Engagement Center
WEBCAST: IT's role in customer service is growing. Learn which technology leads the pack in this independent evaluation.
Posted: 28 Jan 2016 | Premiered: Jan 28, 2016

TOPICS:  IT Management

How Modern Customer Service Creates Better Experiences
WHITE PAPER: Customer expectations are higher than ever. Learn to engage customers and empower employees for better customer service.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

Oracle vs. Salesforce: Empowered Customers Expect More
WHITE PAPER: 89% of customers switch after a single bad service experience. Learn how one product ensures tailored, seamless service.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

Datasheet: Oracle Commerce Cloud
WHITE PAPER: Find out how a better SaaS allows you to differentiate yourself from the competition.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

Video: A Discussion on Oracle Commerce Cloud
WEBCAST: Hear Commerce Cloud users discuss their organizations' experiences with the solution, and watch a walkthrough demo.
Posted: 28 Jan 2016 | Premiered: Jan 28, 2016

TOPICS:  IT Management

eBook: A Tour of Oracle Commerce Cloud Storefront
WHITE PAPER: Learn how a limitless storefront allows you to upgrade faster, customize continuously, and more.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

Infographic: Creating Inspired Customer Experiences
WHITE PAPER: 67% of online shopping carts are abandoned before purchase. Learn how to cut down that number to boost profits.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

Scale, Security, and Performance With Commerce Cloud
WHITE PAPER: Focus on your business as SaaS takes care of everything else. Learn how SaaS simplifies IT with extensible architecture.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

3 Keys to Igniting Growth With Commerce in the Cloud
WHITE PAPER: E-commerce is crucial to your business success. Learn how to find the right partner for simple, sustained growth.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

Top 3 Factors That Make or Break E-Commerce Growth
WHITE PAPER: Discover statistics that show just how deeply agility, performance and security dictate your company's growth.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

Commerce Team's Guide to Changes in the Age of Agility
WHITE PAPER: In the cloud, only the fastest survive. Learn best practices to adapt to changing market conditions quickly and smoothly.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

Infographic: Businesses Need Agile Commerce
WHITE PAPER: Discover an e-commerce platform that doesn't make you choose between customer experience and speed.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

6 Questions to Ask SaaS E-Commerce Vendors
WHITE PAPER: Don't just look at bells and whistles. Learn strategic questions to ask that ensure you find the best partner in SaaS.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

How an Outdoor Retailer Grew Its Community and Business
WHITE PAPER: Rock/Creek was growing fast and needed help. Find out how SaaS allowed the retailer to upgrade its systems faster.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

TOPICS:  IT Management

On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform
WEBCAST: Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.
Posted: 27 Jan 2016 | Premiered: Dec 15, 2015


How Self-Service Analytics Broadens BI Usage
EBOOK: Access this expert e-guide to discover how self-service analytics systems are allowing line of business experts to easily take on an analyst function, enabling more efficient business decisions and easier cooperation throughout the enterprise.
Posted: 30 Nov 2015 | Published: 30 Nov 2015


Streamlining WebLogic Server Domain Implementation
SOFTWARE DEMO: What options exist to help simplify WebLogic server domain setup, and the ensuing traffic? This video product demonstration dives into one platform that promises to streamline the WebLogic server domain setup. Handle your cloud e-commerce setup with minimal cost and effort.
Posted: 11 Nov 2015 | Premiered: 11 Nov 2015


Introducing Oracle Database Cloud Exadata Service
VIDEO: This brief video highlights the advantages of one cloud provider that promises seemless integration and hybrid capabilities. Access now for a quick look into the world of easy cloud infrastructure, and what it can mean for your business.
Posted: 03 Nov 2015 | Premiered: 03 Nov 2015


Forbes Blog: When Do Cloud Databases Make Sense?
RESOURCE: This blog considers cloud databases, and when they are the right fit for your needs. Read now to see what companies are turning to the cloud for their infrastructure, with consideration for competitive differentiation and rapid, responsive scalability.
Posted: 03 Nov 2015 | Published: 03 Nov 2015


The Top 10 Benefits of Cobrowse Technology
WHITE PAPER: Customers need more than just voice and text help. Learn why cobrowse is an essential tool for modern customer service.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management

Building Brand in Retail With Service Tools
WHITE PAPER: Retailers have the right customer service technology—but use it wrong. Find out how to use these tools to build brand.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management

Catching up to Modern Customer Support in Manufacturing
WHITE PAPER: Manufacturers are behind the times in customer service. See how to modernize fast to get an upper hand on competitors.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management

Oracle Service Cloud: Excellent Service for Financial Firms
WHITE PAPER: In finance, better service means more revenue. Discover how to easily provide consistent, cross-channel service.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management