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Cisco Unified Communication Manager - Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER: Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed.
Posted: 18 Jun 2013 | Published: 02 May 2013

Global Knowledge

Getting Started with Cisco Unified Communications Technologies
sponsored by Global Knowledge
WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!
Posted: 07 May 2013 | Published: 10 Apr 2013

Global Knowledge

The Boston Celtics Move Up to Championship-Level Collaboration with Comcast Business Services
sponsored by Comcast
CASE STUDY: Working across two locations proved to be difficult for the Boston Celtics. Discover which high-speed internet and unified voice service solution they put in place to increase connectivity, improve efficiency, and boost collaboration.
Posted: 25 Feb 2013 | Published: 30 Nov 2012

Comcast

Allied Solutions Moves IP Telephony System to CDW Data Center
sponsored by CDW Corporation
CASE STUDY: As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
Posted: 08 Sep 2009 | Published: 01 Sep 2009

CDW Corporation

The Power of Unified Communications and Collaboration
sponsored by IBM
WHITE PAPER: This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
Posted: 17 Aug 2010 | Published: 02 Nov 2009

IBM

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award
sponsored by RADVISION
WHITE PAPER: Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.
Posted: 09 Jun 2008 | Published: 01 Jun 2008

RADVISION

SCOPIA Connector for Microsoft Office Communications Server (OCS) 2007
sponsored by RADVISION
PRODUCT LITERATURE: The new SCOPIA OCS 2007 Connector enhances the Microsoft solution providing the capability for Office Communicator users to participate in conferences with standards-based video conferencing systems and devices.
Posted: 09 Jun 2008 | Published: 25 Feb 2008

RADVISION

Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

VW Credit, Inc.
sponsored by Aspect
CASE STUDY: Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.
Posted: 28 Mar 2008 | Published: 01 Sep 2007

Aspect

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition
sponsored by ShoreTel - OLD
PRODUCT LITERATURE: ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.
Posted: 19 May 2009 | Published: 19 May 2009

ShoreTel - OLD
 
 
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