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Telephone Systems White Papers (View All Report Types)
 
Evaluating the ROI of Informal Call Centers
sponsored by AVST
WHITE PAPER: Even if you don't have a formal call center, deploying the right call center tech at your enterprise can reduce your software and maintenance costs by as much as 77%. Learn how to evaluate the ROI of an informal call center here.
Posted: 10 Feb 2017 | Published: 30 Dec 2016

AVST

New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral

Introduction to Video Conferencing
sponsored by Polycom, Inc.
WHITE PAPER: This resource explores how video conferencing can help your organization increase connectivity between your globally dispersed employees, partners, and customers. View now to learn the ins and outs of this technology and considerations to keep in mind when deploying it in your organization.
Posted: 26 Sep 2012 | Published: 31 Jul 2012

Polycom, Inc.

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award
sponsored by RADVISION
WHITE PAPER: Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.
Posted: 09 Jun 2008 | Published: 01 Jun 2008

RADVISION

The Future Carrier Network: Adopting New Outsourcing Business Models
sponsored by Alcatel-Lucent
WHITE PAPER: This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: 17 Nov 2008 | Published: 17 Nov 2008

Alcatel-Lucent

VOIP Without The Hype: What Businesses Need To Know
sponsored by Fonality
WHITE PAPER: Like the cellular phenomenon, consumers are rushing to VoIP even though audio quality and reliability aren't yet what they are with traditional landlines. That aside, the value of VOIP has resonated with consumers. Read this white paper and discover what every business needs to know before signing on to VoIP.
Posted: 06 Dec 2010 | Published: 06 Dec 2010

Fonality

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

Oracle Improves Communications and Reduces Costs with SIP Trunking
sponsored by Oracle Corporation
WHITE PAPER: This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Oracle Corporation

What's New in Lync Server 2010- A Dell Perspective
sponsored by Dell, Inc.
WHITE PAPER: The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Dell, Inc.
 
 
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