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Telephone Systems White Papers (View All Report Types)
 
Avaya CS 1000: Defining Calling Line Identification Numbers
sponsored by Global Knowledge
WHITE PAPER: This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.
Posted: 14 Jun 2013 | Published: 16 May 2013

Global Knowledge

Cisco Telepresence Zones
sponsored by Global Knowledge
WHITE PAPER: The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.
Posted: 01 Apr 2013 | Published: 01 Apr 2013

Global Knowledge

Understanding Avaya IP Office Short Codes
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses.
Posted: 17 Jun 2013 | Published: 01 May 2013

Global Knowledge

7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

The True Costs of Business Phones
sponsored by ShoreTel
WHITE PAPER: IT professionals face the challenge of delivering improved collaboration capabilities while also minimizing cost of operations.  Consequently, understanding the ability of IP Telephony (IPT) and unified communications (UC) solutions to provide robust technology affordably is critical for overall IT success.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

ShoreTel

Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Introduction to Video Conferencing
sponsored by Polycom, Inc.
WHITE PAPER: This resource explores how video conferencing can help your organization increase connectivity between your globally dispersed employees, partners, and customers. View now to learn the ins and outs of this technology and considerations to keep in mind when deploying it in your organization.
Posted: 26 Sep 2012 | Published: 31 Jul 2012

Polycom, Inc.

Oracle Improves Communications and Reduces Costs with SIP Trunking
sponsored by Oracle Corporation
WHITE PAPER: This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Oracle Corporation

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution
sponsored by Polycom, Inc.
WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.
Posted: 11 Jul 2011 | Published: 10 Aug 2010

Polycom, Inc.
 
 
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