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TQM Reports
 
The Top 10 Cross-Function Workforce Optimization Processes
sponsored by NICE Systems, Inc
RESEARCH CONTENT: A workforce optimization (WFO) suite provides customer engagement centers with more than cheap bundled software. This research content details the top 10 cross-functional workflows that can be achieved by employing an integrated WFO suite. Access now to learn about these workflows and their business values.
Posted: 18 Aug 2016 | Published: 04 Feb 2016

NICE Systems, Inc

Improve Business Performance and Customer Loyalty in 5 Steps
sponsored by Infor
WHITE PAPER: Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
Posted: 10 Aug 2009 | Published: 04 Sep 2008

Infor

Quality Management Across the Product and Application Lifecycle
sponsored by IBM
WHITE PAPER: IBM Rational offers a life-cycle approach to managing quality through quality management solutions, test integration, integrated requirements management and lean collaborative development to help you achieve greater consistency, efficiency and predictability in your delivered solutions. Download this paper to learn more. 
Posted: 23 Mar 2011 | Published: 23 Mar 2011

IBM

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
sponsored by Teleformix
WHITE PAPER: Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: 11 Jul 2008 | Published: 01 Jul 2007

Teleformix

Maximize asset productivity and operational performance
sponsored by IBM
WHITE PAPER: A "predictive maintenance" approach to enterprise asset management can help give you the visibility you need into your daily operations, reducing operational costs and minimizing asset downtime. In this resource, explore the ins and outs of predictive maintenance, and discover the benefits you could enjoy from this strategy.
Posted: 29 Aug 2013 | Published: 31 Jul 2013

IBM

Presentation Transcript: Improve PeopleSoft Quality by Leveraging a Quality Assurance Center of Excellence Model
sponsored by HP and FocusFrame
PRESENTATION TRANSCRIPT: Read this webcast transcript and learn how to leverage industry-leading quality management software and best practices to reduce test cycle time, decrease project risk, and increase the quality of your PeopleSoft applications.
Posted: 18 Feb 2009 | Published: 18 Feb 2009

HP and FocusFrame

Success with Static Analysis for Security: Why Code Audits Fail
sponsored by Parasoft Corporation
WHITE PAPER: This paper explains why and how to apply static analysis tools in the context of a policy-based security process that not only prevents security vulnerabilities, but also focuses on SDLC productivity.
Posted: 01 Apr 2009 | Published: 01 Apr 2009

Parasoft Corporation

Enterprise Strategies to Improve Application Testing: Optimized Test Environments Speed the Deployment of Reliable Applications
sponsored by IBM
WHITE PAPER: Princeton Softech Optim™ enables IT organizations to meet even the most complex application testing challenge by providing all the fundamental components of an effective test data management strategy.
Posted: 14 Mar 2008 | Published: 01 Dec 2005

IBM

Agile tools: True support for ALM
sponsored by IBM
EGUIDE: This expert e-guide offers tips and tricks for putting yourself in the agile frame of mind when using ALM tools. Read this now and learn about the qualities and attributes that make development, testing, QA, requirements management, version control, security and other ALM process tools agile.
Posted: 14 Jun 2012 | Published: 14 Jun 2012

IBM

Whirlpool: Quality Means Loyalty
sponsored by SAS
CASE STUDY: Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues.
Posted: 10 Sep 2008 | Published: 05 Sep 2008

SAS
 
 
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