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TQM Reports
 
Fast Track your Contact Center Quality Assurance Program with the Cloud
sponsored by NICE Systems, Inc
WHITE PAPER: Your contact center's quality assurance isn't a box to be checked – it's a mandate. But a robust quality management process is necessary to deliver a great customer experience. Enter: The cloud. Learn 6 reasons why you should consider moving your quality management to the cloud.
Posted: 17 Aug 2017 | Published: 17 Aug 2017

NICE Systems, Inc

Are you Agile Enough?
sponsored by IBM
WEBCAST: If you are using Open Source, doing Agile but not able to consistently meet project goals, and aren't sure what tools you need -- check out how Rational Team Concert can help. See how Rational Team Concert automates core Agile practices -- like consistent team collaboration, rapid response to change, and frequent delivery of [...]
Posted: 09 Sep 2009 | Premiered: Sep 9, 2009

IBM

Presentation Transcript: Delivering Value Through Quality Management and Best Practices: Strategies for Reducing Cost and Risk
sponsored by IBM Rational
PRESENTATION TRANSCRIPT: Read this presentation transcript from IBM as it explores quality management strategies that can deliver a positive ROI while at the same time improving delivered quality and reducing risk and uncertainty in development projects.
Posted: 06 Jan 2011 | Published: 05 Jan 2011

IBM Rational

Agile tools: True support for ALM
sponsored by IBM
EGUIDE: This expert e-guide offers tips and tricks for putting yourself in the agile frame of mind when using ALM tools. Read this now and learn about the qualities and attributes that make development, testing, QA, requirements management, version control, security and other ALM process tools agile.
Posted: 14 Jun 2012 | Published: 14 Jun 2012

IBM

Do More with Less: The Five Strategies used by Successful SMB Manufacturers
sponsored by Infor
WHITE PAPER: A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs.
Posted: 10 Aug 2009 | Published: 04 Sep 2008

Infor

Multiple Job Scheduling Environments
sponsored by RevSoft
WHITE PAPER: Most companies have separate Environments for their Enterprise Resource Planning. In this paper learn how Rev Scheduler comes shipped with multiple Environments so even at initial installation you have a multiple Environment Scheduler in place.
Posted: 10 Sep 2008 | Published: 09 Sep 2008

RevSoft

Verint Solutions in Action AAA Washington: A Case Study
sponsored by Verint Systems
CASE STUDY: ULTRA and ULTRA analytics have equipped AAA Washington to more readily meet its compliance requirements and customer experience objectives.
Posted: 03 Apr 2008 | Published: 01 Dec 2006

Verint Systems

Citrix XenApp 5.0: Preparing for a Successful Migration
sponsored by visionapp
WHITE PAPER: Citrix XenApp 5.0 offers new functionality: with preferential load balancing, preset values can now be applied to both specific users and particular applications.
Posted: 14 Nov 2008 | Published: 14 Nov 2008

visionapp

Architectural Quality: Design, Development and Testing Rules
sponsored by hello2morrow, Inc.
WHITE PAPER: Read this white paper and explore essential architectural quality rules and their individual considerations. Discover a tool that enforces the most important rules automatically during development.
Posted: 29 Sep 2008 | Published: 24 Sep 2008

hello2morrow, Inc.

Beyond the Tag: Finding Radio-frequency Identification (RFID) Value in Manufacturing and Distribution Applications
sponsored by Intermec
WHITE PAPER: This white paper will describe how companies have used internal RFID systems to reduce costs and improve efficiency, and explain how the lessons learned can be applied to a variety of industrial operations.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec
 
 
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