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TQM Reports
 
Top 10 Tips on Getting Started with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.
Posted: 03 Apr 2008 | Published: 01 Dec 2007

Verint Systems

Embedding Analytics into Processes
sponsored by SAS
WHITE PAPER: In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

SAS

Managing Product Recalls to Reduce Risk and Minimize Cost
sponsored by Sage North America
WHITE PAPER: With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls.
Posted: 13 Jan 2009 | Published: 13 Jan 2009

Sage North America

Architectural Quality: Design, Development and Testing Rules
sponsored by hello2morrow, Inc.
WHITE PAPER: Read this white paper and explore essential architectural quality rules and their individual considerations. Discover a tool that enforces the most important rules automatically during development.
Posted: 29 Sep 2008 | Published: 24 Sep 2008

hello2morrow, Inc.

The Automation Evolution: An Analysis of the Evolution of Automation in Software Quality Management
sponsored by IBM
WHITE PAPER: This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

IBM

Presentation Transcript: Delivering Value Through Quality Management and Best Practices: Strategies for Reducing Cost and Risk
sponsored by IBM Rational
PRESENTATION TRANSCRIPT: Read this presentation transcript from IBM as it explores quality management strategies that can deliver a positive ROI while at the same time improving delivered quality and reducing risk and uncertainty in development projects.
Posted: 06 Jan 2011 | Published: 05 Jan 2011

IBM Rational

Quality of Service (QoS) in High-Priority Applications
sponsored by Transition Networks, Inc.
WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: 08 Sep 2008 | Published: 05 Sep 2008

Transition Networks, Inc.

Agile Development: A Manager's Roadmap for Success
sponsored by VersionOne Inc.
WHITE PAPER: This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
Posted: 02 Oct 2008 | Published: 26 Sep 2008

VersionOne Inc.

Reducing risk through requirements-driven quality management: An end-to-end approach
sponsored by HP
WHITE PAPER: When IT initiates a project, the department makes a commitment to the business to ensure quality and success when it is deployed. Learn how requirements management helps IT quantify project risks and make informed decisions about resource allocation.
Posted: 22 Feb 2008 | Published: 01 Feb 2008

HP

IBM Cognos Online Conference for Retailers and Manufactures
sponsored by IBM
VIRTUAL SEMINAR: This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products.
Posted: 24 Sep 2009 | Premiered: 21 Oct 2009

IBM
 
 
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