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TQM White Papers (View All Report Types)
 
Total Quality Assurance for Businesses with a Global Business Plan
sponsored by IFS
WHITE PAPER: Establishing a business that is competitive on a global spectrum can be challenging. View this white paper to learn more about how you can deploy a complete quality assurance package that provides the support your business needs. It outlines what you should be looking for in a source so you can be certain you've made the right selection.
Posted: 18 Feb 2013 | Published: 18 Feb 2013

IFS

Fast Track your Contact Center Quality Assurance Program with the Cloud
sponsored by NICE Systems, Inc
WHITE PAPER: Your contact center's quality assurance isn't a box to be checked – it's a mandate. But a robust quality management process is necessary to deliver a great customer experience. Enter: The cloud. Learn 6 reasons why you should consider moving your quality management to the cloud.
Posted: 17 Aug 2017 | Published: 17 Aug 2017

NICE Systems, Inc

Citrix XenApp 5.0: Preparing for a Successful Migration
sponsored by visionapp
WHITE PAPER: Citrix XenApp 5.0 offers new functionality: with preferential load balancing, preset values can now be applied to both specific users and particular applications.
Posted: 14 Nov 2008 | Published: 14 Nov 2008

visionapp

Smarter quality management: The fast track to competitive advantage
sponsored by IBM
WHITE PAPER: A practical approach to quality management (QM) that helps reduce time to market without sacrificing quality in the outcome.
Posted: 10 Nov 2011 | Published: 10 Nov 2011

IBM

Methodology for Information Quality Management
sponsored by Harte-Hanks Trillium Software
WHITE PAPER: This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives.
Posted: 10 May 2011 | Published: 10 May 2011

Harte-Hanks Trillium Software

Multiple Job Scheduling Environments
sponsored by RevSoft
WHITE PAPER: Most companies have separate Environments for their Enterprise Resource Planning. In this paper learn how Rev Scheduler comes shipped with multiple Environments so even at initial installation you have a multiple Environment Scheduler in place.
Posted: 10 Sep 2008 | Published: 09 Sep 2008

RevSoft

Improved Software Testing Using McCabe IQ Coverage Analysis
sponsored by McCabe Software, Inc.
WHITE PAPER: This paper introduces coverage analysis as an important direction in the management of software testing. Specifically, this paper covers test assessment and improvement using McCabe IQ coverage analysis in the areas of functional testing, incremental testing, and unit level testing.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

McCabe Software, Inc.

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey
sponsored by IBM
WHITE PAPER: As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.
Posted: 14 May 2008 | Published: 01 Oct 2007

IBM

Using Code Quality Metrics in Management of Outsourced Development and Maintenance
sponsored by McCabe Software, Inc.
WHITE PAPER: This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

McCabe Software, Inc.

Top 10 reasons why HP software customers are moving to IBM
sponsored by IBM
WHITE PAPER: Take a moment to see how many of these top 10 benefits you’re realizing with your HP Software solutions. And then remember: With IBM, you can achieve them all.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

IBM
 
 
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