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TQM White Papers (View All Report Types)
 
Fast Track your Contact Center Quality Assurance Program with the Cloud
sponsored by NICE Systems, Inc
WHITE PAPER: Your contact center's quality assurance isn't a box to be checked – it's a mandate. But a robust quality management process is necessary to deliver a great customer experience. Enter: The cloud. Learn 6 reasons why you should consider moving your quality management to the cloud.
Posted: 17 Aug 2017 | Published: 17 Aug 2017

NICE Systems, Inc

Embedding Analytics into Processes
sponsored by SAS
WHITE PAPER: In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

SAS

Journey towards Zero Defects: Challenges, Best Practices and Testing Models
sponsored by Wipro Technologies
WHITE PAPER: Organizations face different challenges at different levels of testing maturity. Testing Maturity Model (TMM) and Test Process Improvement (TPI) are two of the contemporary testing maturity models discussed in this paper.
Posted: 10 Nov 2005 | Published: 01 Nov 2005

Wipro Technologies

RFID Basics for Retailers
sponsored by Intermec
WHITE PAPER: This white paper illuminates RFID by providing an overview of RFID technology; describing the current status of relevant RFID standards initiatives; illustrating how RFID can be integrated to enhance existing wireless LAN, bar code and mobile computing systems; and providing guidance for selecting and planning RFID pilots and implementations.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec

Managing Product Recalls to Reduce Risk and Minimize Cost
sponsored by Sage North America
WHITE PAPER: With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls.
Posted: 13 Jan 2009 | Published: 13 Jan 2009

Sage North America

Architectural Quality: Design, Development and Testing Rules
sponsored by hello2morrow, Inc.
WHITE PAPER: Read this white paper and explore essential architectural quality rules and their individual considerations. Discover a tool that enforces the most important rules automatically during development.
Posted: 29 Sep 2008 | Published: 24 Sep 2008

hello2morrow, Inc.

Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking
sponsored by DataFlux Corporation
WHITE PAPER: This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.
Posted: 05 Jan 2009 | Published: 24 Dec 2008

DataFlux Corporation

Application Quality Management
sponsored by Oracle Corporation
WHITE PAPER: Read this white paper to learn how AQM solutions include thorough testing capabilities that can help users identify application quality and performance issues prior to deployment, saving valuable time, money and reputation.
Posted: 13 Apr 2011 | Published: 01 Mar 2010

Oracle Corporation

Smarter quality management: The fast track to competitive advantage
sponsored by IBM
WHITE PAPER: A practical approach to quality management (QM) that helps reduce time to market without sacrificing quality in the outcome.
Posted: 10 Nov 2011 | Published: 10 Nov 2011

IBM

Practical Uses for Radio Frequency Identification (RFID) Technology in Manufacturing and Distribution Applications
sponsored by Intermec
WHITE PAPER: More than a great technology, RFID is an excellent business tool that helps manage supply chains, increase margins and profits, and decrease costs.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec
 
 
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