Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
There are three main areas that can quickly become headaches in an IT organization: request management, asset tracking, and reporting. Read this white paper to learn how to reach IT service prominence in these areas by rethinking your approach to all of them.
Access this insightful infograph to learn which tools can automate critical processes, effectively leveraging expert IT knowledge everytime change occurs. You'll be happy to know that by improving your infrastructure with effective change management, many improvements are possible.
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