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Staff Training Reports
 
Case study: Sharing a passion for customer service leads to higher engagement
sponsored by IBM
CASE STUDY: View this case study to learn how New Zealand-based footwear retailer Overland participated in a survey program to gauge the effectiveness of its leadership training, resulting in increased engagement and improved employee performance.
Posted: 07 Aug 2014 | Published: 31 Jan 2014

IBM

Overcoming the insight deficit
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
Posted: 01 Feb 2012 | Published: 05 Sep 2011

ComputerWeekly.com

SANS - 2015 State of Application Security: Closing the Gap
sponsored by Hewlett-Packard Company
WHITE PAPER: This SANS report pinpoints where the vulnerability gaps lie in today's application security programs. Click through for key recommendations on how to address these issues.
Posted: 01 Feb 2015 | Published: 28 Feb 2014

Hewlett-Packard Company

Calculating Training ROI
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This guide from ESI International offers essential tips on calculating the return on investment of your training programme.
Posted: 16 Oct 2012 | Published: 16 Oct 2012

ComputerWeekly.com

Top 10 Project Management Trends for 2013
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: A global panel of experts identify the top 10 trends in project management in 2013
Posted: 05 Jan 2012 | Published: 24 Jan 2013

ComputerWeekly.com

Harnessing Business-Led IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: CIOs should treat business-led IT ("Shadow IT") as another, often better, way to achieve the core goals of Corporate IT, this report from CEB argues
Posted: 22 Aug 2014 | Published: 22 Aug 2014

ComputerWeekly.com

Social channels changing contact center certification
sponsored by Salesforce.com
EGUIDE: In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

Salesforce.com

Step Up to Cisco Premier
sponsored by Comstor
WHITE PAPER: Access this one-page resource to learn about Step Up to Cisco Premier, a unique training that can help your associates receive the Cisco Premier certification so you can identify your company as a qualified, trained, and experienced Cisco resource.
Posted: 08 Feb 2012 | Published: 27 Jan 2012

Comstor

E-Book: Virtualizing Your Infrastructure Chapter 2: Virtualization Management Strategies and Guidelines
sponsored by SearchDataCenter.com
EBOOK: Get an analysis of challenges that accompany server virtualization, and strategies to address them.
Posted: 07 Mar 2013 | Published: 31 Dec 2012

SearchDataCenter.com

How to Keep Your Talent on Top Form
sponsored by Skillsoft
WHITE PAPER: This resource discusses how to keep your talent in top form and create future leaders for your company.
Posted: 19 Apr 2012 | Published: 19 Apr 2012

Skillsoft
 
 
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