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How Social Learning Boosts Skills Development
sponsored by IBM
WHITE PAPER: In this white paper, discover how a social learning program can improve engagement, reduce attrition, and increase speed of knowledge. Explore the common problems that social learning can help solve, the core components of a social learning initiative, and recommended actions for implementation.
Posted: 04 Aug 2014 | Published: 31 Jul 2013

IBM

Cisco Certifications
sponsored by Global Knowledge
WHITE PAPER: In the Cisco networking industry, there is a certification track for you, from the start of your career, through the advanced levels of network design and architecture. Click through to explore more.
Posted: 20 Mar 2014 | Published: 20 Mar 2014

Global Knowledge

2014 IT Skills and Salary Report
sponsored by Global Knowledge
WHITE PAPER: Access this informative resource today to uncover findings from the 2014 IT Skills and Salary Survey. Analyzing results and trends from more than 16,000 participants, this data offers some very interesting insight into the state of today's IT and business landscape.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

Global Knowledge

IBM Cognos Learning Assessment
sponsored by IBM
WHITE PAPER: This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success.
Posted: 15 Jan 2014 | Published: 31 Mar 2009

IBM

Preparing Sales Teams for the Best Business Outcomes
sponsored by IBM
WHITE PAPER: Access this white paper from Ventana Research to discover how a learning management system (LMS) coupled with social collaborative tools can help you build a successful sales team and provide opportunity for growth.
Posted: 05 Aug 2014 | Published: 31 Dec 2013

IBM

Best Practices for Data Loading into SAP ERP Systems
sponsored by Winshuttle, LLC
WHITE PAPER: This white paper examines existing data-loading methods and best practices to easily incorporate data into SAP solutions.
Posted: 03 Dec 2008 | Published: 03 Dec 2008

Winshuttle, LLC

Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist
WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
Posted: 20 May 2008 | Published: 28 Jun 2005

GoToAssist

The Seven Best Practices of Highly Effective eDiscovery Practitioners: Powerful Lessons in eDiscovery Success
sponsored by Guidance Software, Inc.
WHITE PAPER: The Seven Best Practices of Highly Effective eDiscovery Practitioners article provides legal professionals with insight on how they and other members of the eDiscovery team can achieve a repeatable, defensible in-house eDiscovery process. Read this paper to learn so much more.
Posted: 15 Apr 2010 | Published: 15 Apr 2010

Guidance Software, Inc.

To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008

Parature, Inc.

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.
Posted: 03 Apr 2008 | Published: 01 Apr 2008

Verint Systems
 
 
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