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What Happens When a Contact Center's Communication Systems Fail 72 Hours Before Black Friday?
sponsored by IR
CASE STUDY: 72 hours before Black Friday, one organization's critical communication systems began to fail and business continuity systems crashed. Access this case study to find out what happened; why the outages occurred in the first place; and how to prevent a similar catastrophe within your organization.
Posted: 11 May 2016 | Published: 31 Dec 2015

IR

Goodstart Early Learning Improves IT Operations to Give Children the Best Start
sponsored by NetApp
CASE STUDY: Read this case study to discover how Goodstart boosted the performance of their Microsoft SQL Server data platform for QikKids childcare management software—as well as IT ops—by deploying all-flash FAS.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

NetApp

Guide to Software and Services Financing
sponsored by IBM
WHITE PAPER: A major challenge confronting IT decision makers is making wise choices when it comes to paying for the technical assets essential to business operations. Uncover the important factors to consider as you evaluate financing software/services options.
Posted: 07 Jun 2016 | Published: 31 Dec 2012

IBM

Case Study: Taylor Vinters Deploys Communication and Collaboration
sponsored by StarLeaf
CASE STUDY: See how law firms can benefit from collaboration technology, using it to communicate with clients and remote offices alike. You'll also discover why the firm in question made the choice of communications provider that they did.
Posted: 07 Jun 2016 | Published: 07 Jun 2016

StarLeaf

Controlling Software Asset Management in the Mobile Era
sponsored by Snow Software
WHITE PAPER: How can you balance growing user demands and at the same time ensure your company is not exposed to license liability? Discover how creating a software store tightly integrated with effective software management processes can meet these goals.
Posted: 15 Jun 2016 | Published: 15 Jun 2016

Snow Software

How One IT Team Identified Communications Problems in Record Time
sponsored by IR
WHITE PAPER: Outages and poor voice quality damaged one prestigious law firm's reputation. Discover how the right tools enabled IT to resolve long-standing, hard-to-find problems across multiple vendors' devices.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Building Engaging Content Experiences: A CIO Webinar
sponsored by Box
WEBCAST: Discover in this webinar how to build engaging content experiences in your custom apps, as Mike Schwartz, Platform Product Marketing at Box, will help you reimagine your enterprise content sharing. Tune in now to learn about content PaaS, and boost user experience engagement while overcoming compliance obstacles.
Posted: 25 Apr 2016 | Premiered: Apr 25, 2016

Box

Trends 2016: The Future of Customer Service
sponsored by ServiceNow
ANALYST REPORT: Today's customer expectations for easy, effective, and personal service are shaping customer service technology priorities. Explore this summary of the top 10 customer service trends that application development and delivery (AD&D) pros and CIOs alike must pay attention to.
Posted: 16 Jun 2016 | Published: 05 Jan 2016

ServiceNow

Seven Collaboration Tactics for Midsize Businesses
sponsored by SPS Commerce, Inc.
WHITE PAPER: Experts say by 2017 half of employers will require employees to bring their own devices to work. This resource highlights 7 ways that new collaboration technology not only allows employees to work more flexibly, but also enhances your ability to support bring-your-own-device policies, and confront changing communication patterns.
Posted: 03 May 2016 | Published: 31 Dec 2014


Protect Investments and Future Proof Existing Video Systems
sponsored by StarLeaf
WHITE PAPER: Identify one way to swiftly improve your existing video communication systems.
Posted: 16 May 2016 | Published: 16 May 2016

StarLeaf
 
 
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