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How to Create a Consumer Service Experience at Work
sponsored by ServiceNow
WHITE PAPER: This white paper explores how to close the service experience gap so you can deliver a consumer service-like experience at work. Discover the key elements of achieving this goal for enterprise services, including service portals, workflow automation, knowledge bases and collaboration tools, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

The CIO's Guide to Avoiding IT Irrelevance: Build a Bridge with BYOD
sponsored by Matrix42
WHITE PAPER: Discover 7 crucial steps to avoid IT irrelevance by beating Shadow IT with BYOD. Dig into the key aspects of this EMM-based approach, and learn how to eliminate barriers for users with self-service and social ITSM, and more.
Posted: 29 Feb 2016 | Published: 31 Dec 2015

Matrix42

The CIO's Guide to Mainframes: Evaluating Sourcing Strategies to Mitigate Risk
sponsored by Windsor Group
WHITE PAPER: Discover in this guide how to formulate a sourcing strategy for your mainframe, starting with a baseline to identify how your decisions will affect staff, budgets, compliance, and cost, and align your outcome to current needs and future direction.
Posted: 15 Apr 2016 | Published: 15 Apr 2016

Windsor Group

CIOs: 3 IT Imperatives to Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

ServiceNow

A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
sponsored by LogMeIn, Inc.
WHITE PAPER: This infographic identifies the diverse demands of the end user, as well as the multifaceted world of modern computing, and how you can manage these challenges through remote IT support services.
Posted: 05 Aug 2016 | Published: 05 Aug 2016

LogMeIn, Inc.

Compete Big by Achieving Business Outcomes with Improved IT Infrastructure
sponsored by HPE and IntelĀ®
WHITE PAPER: Access this white paper to find out how eight different companies drove significant business benefits by deploying converged infrastructure technologies.
Posted: 06 Jun 2016 | Published: 06 Jun 2016

HPE and IntelĀ®

Online Team Collaboration: Reaching New Levels With an All-In-One Platform
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper details the combination of persistent group messaging, private one-on-one chat, voice telephony, and video conferencing in a single unified experience. Access now to learn how to communicate in real time and collaborate using sophisticated yet easy-to-use tools.
Posted: 26 Sep 2016 | Published: 31 Aug 2016

Cisco Systems, Inc.

4 Cloud Myths That Stand in the Way of Collaboration
sponsored by Box
WHITE PAPER: This resource dispels 4 cloud myths that prevent effective collaboration and cross-enterprise communication. Inside you'll see how you can move towards a more modern way to work, and break through stagnation in your collaboration strategy.
Posted: 03 Oct 2016 | Published: 03 Oct 2016

Box

5 Ways Cloud Communications Can Lower Your Total Cost of Ownership
sponsored by MASERGY
WHITE PAPER: Discover the ways that cloud based tools lower the total cost of communications in enterprises. You'll see the 5 top budget efficiencies that can be gained by implementing cloud communications over your legacy equipment.
Posted: 14 Jul 2016 | Published: 14 Jul 2016

MASERGY

The Emerging Opportunity for Full Stack Communications in the Midmarket
sponsored by Avaya CenturyLink
WHITE PAPER: If your business is struggling with communications complexities, you may be in a communications environment that fails to benefit your customers and employees. This white paper written by Principal Analyst, Dave Michels, covers the issues with IT and communications and explains how a full-stack communications approach may be able to remove them.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink
 
 
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