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Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

Ten IT Skills on the Brink of Extinction
sponsored by Global Knowledge
WHITE PAPER: This brief resource talks about the top 10 IT skills that are going to become irrelevant soon. It also highlights what's going to come next in terms of advancing technologies.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

Global Knowledge

Top 3 Drivers for Flexible UC Reference Architecture
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

SearchSecurity.com

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Understanding Voice over IP Converged Trunking Alternatives
sponsored by Verizon and Adtran
WHITE PAPER: The benefits, risks and design alternatives are explored within this paper to help you select the solution and service provider that best meet your needs.
Posted: 04 Mar 2008 | Published: 01 Jan 2008

Verizon and Adtran

A New Tune for Telephony? What MS Lync Really Means
sponsored by SearchUnifiedCommunications.com
EBOOK: This white paper provides answers to a number of major questions surrounding Microsoft Lync. Read now to decide whether Lync is the best solution for your company's communications needs.
Posted: 10 Jul 2014 | Published: 10 Jul 2014

SearchUnifiedCommunications.com

Presentation Transcript: Getting Started with Unified Communications in an Exchange 2007 Environment
sponsored by Dell, Inc.
PRESENTATION TRANSCRIPT: Check out this webcast transcript to learn how to implement Office Communications Server in a Microsoft Exchange environment, looking at unified communications solutions encompassing unified messaging, data web conferencing and audio conferencing.
Posted: 26 Feb 2009 | Published: 26 Feb 2009

Dell, Inc.

Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

TechTarget ANZ’s guide to upgrading your PBX
sponsored by VExpress
EBOOK: Read this guide and discover how a new PBX could trim your telephony costs and boost productivity.
Posted: 25 Oct 2010 | Published: 25 Oct 2010

VExpress
 
 
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