A Forrester Study: Total Economic Impact of Microsoft Lync Server 2010
sponsored by Microsoft
WHITE PAPER:
This Forrester Total Economic Impact study provides an in-depth look at how Microsoft Lync Server 2010 can help your organization increase collaboration and communications while reaping numerous cost-saving opportunities
Posted: 28 Nov 2012 | Published: 30 Nov 2010
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ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012
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Mobile Unified Communications & Collaboration (UCC)
sponsored by BlackBerry
WHITE PAPER:
Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.
Posted: 01 May 2012 | Published: 01 May 2012
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Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business
sponsored by 8x8, Inc.
WHITE PAPER:
Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.
Posted: 09 Sep 2009 | Published: 11 Aug 2009
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New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.
Posted: 08 Aug 2012 | Published: 31 Dec 2010
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SIP: Enhancing Communication
sponsored by NACR
WHITE PAPER:
This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012
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Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER:
The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010
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Avaya Unified Communications Can Reduce Cell Phone Expenses
sponsored by Avaya Inc.
WHITE PAPER:
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.
Posted: 01 Jul 2008 | Published: 01 Jun 2008
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Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER:
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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The MPLS Network: A Future-Proof Engine for Voice-Data Convergence
sponsored by MegaPath Inc.
WHITE PAPER:
Voice and data on a single wire is an exciting network development. MPLS technology, which enables voice and data to be transported together on wide area networks (WANs), has matured to provide a platform for almost unimaginable communications and cloud computing possibilities. Learn more about MPLS by reading this white paper.
Posted: 26 Mar 2010 | Published: 26 Mar 2010
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