Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
This case study details how one MSP was able become more efficient through automation. Read on to learn how this company as able to spend less time updating software, as well as build a powerful and effective help desk service.
This webcast serves as a case study for Columbia Sportswear, and examines how they were able to scale their IT infrastructure to meet the needs of their retail company using a hybrid cloud model with mature, stable cloud architecture.
This case study shows how one small MSP was able to grow their business using an automation platform. Read on to learn about the benefits they were able to achieve including increased efficiency, simplified cloud transitions, and increased business value.
Previously separate OS versions are converging onto a unified platform. Download the easy-to-digest infographic for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates...and your peers.
With IT budgets moving out of the IT department, this e-guide provides the best practices to help put your IT organization in a better position to compete with outside IT services companies. Read now to learn about the common ground between embedded IT and central IT and the emergence of shadow IT.
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