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Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009

Amdocs Management LTD

NNIT Embraces Automation to Transform Service Delivery
sponsored by Hewlett-Packard Enterprise
CASE STUDY: In this case study, learn how cloud-based service automation enabled a Danish IT service provider to reduce costs, improve delivery times, and move into new markets.
Posted: 17 Nov 2015 | Published: 31 May 2014

Hewlett-Packard Enterprise

The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

The CIO’s Guide to Evaluating IT Sourcing Options
sponsored by Windsor Group
WHITE PAPER: This white paper will assist you in evaluating your IT sourcing options, and choosing the right provider that can help you save considerable time and money. Learn how to leverage your service provider to transcend IT performance expectations.
Posted: 14 Apr 2016 | Published: 14 Apr 2016

Windsor Group

The Path to Self-Disruption: 9 Steps to Complete Your Digital Transformation
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: In this white paper, you will discover how to overcome the reality of self-disruption and plot out your IT's digital transformation in 9 steps. Read on to apply the following expert guidelines to your unique digital transition.
Posted: 08 Mar 2016 | Published: 08 Mar 2016

Hewlett-Packard Enterprise

Curbing Colocation Costs: Your 5 Questions Answered on Data Center Outsourcing
sponsored by CenturyLink Business
EGUIDE: There are more IT outsourcing options than ever before, but with additional choices come more pitfalls to consider before making a colocation commitment. In this expert e-guide, Clive Longbottom, renowned ITC industry analyst, will walk you through a 10-point checklist to aid you in ranking potential colocation companies.
Posted: 11 Apr 2016 | Published: 06 Apr 2016

CenturyLink Business

Accelerated Big Data Adoption: Telecom Provider Case Study
sponsored by Hortonworks
CASE STUDY: Big data in fraud protection can be challenging for telecom providers and many other businesses. Discover how one provider was able to save over $1.4M by accelerating their fraud protection program on Hadoop.
Posted: 28 Mar 2016 | Published: 28 Mar 2016

Hortonworks

Analytics Solutions for LinuxONE: An Overview
sponsored by IBM
PRODUCT OVERVIEW: In this resource, you will discover how LinuxONE extracts insights and scales effortlessly to meet your big data and analytics demands. Read on to learn how it can provide your enterprise with high performing business intelligence (BI) and cost effectively meet your availability expectations with IT operations analytics.
Posted: 25 Feb 2016 | Published: 31 Aug 2015

IBM

Buyer's Guide: Next-Generation Service Management
sponsored by ComputerWeekly.com
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

ComputerWeekly.com

Linux Case Study: Met Office Improves Availability for 24/7 Weather Forecasting
sponsored by IBM
CASE STUDY: In this video, Graham Mallin, Executive Head of Technology, and Richard Lawrence, Enterprise IT Architect, at Met Office demonstrate how Met Office executes 24/7 reliable forecasting and superior availability with LinuxONE—weathering the chaos produced by today's chaotic IT environment.
Posted: 26 Feb 2016 | Published: 26 Jan 2016

IBM
 
 
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