Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
The cloud is still an area of uncertainty for security, but research from IHS says managed security vendors are increasingly delivering their products via the cloud. Access this article to understand this growing trend and how virtual networking, NFV, and SDN are affecting vendors' ability to offer secure managed services in the cloud.
This white paper expands upon the key beneficial outcomes of a modernized data center infrastructure as well as the four main areas business executives and IT leaders should focus on when looking for the best return on limited IT investment resources.
Access this case study to examine how Sky (Europe's leading entertainment company) streamlined previously arduous and manual steps to generate Effective License Positions (ELPs) by integrating automated compliance reporting into their software asset management system.
This IDC report explores how data center services providers can help IT improve overall data center performance while enhancing resource allocation and consumption. Discover how moving to IT-as-a-Service can help create more flexible and cost effective data center environments.
When disaster strikes, one of the most important aspects of your recovery strategy is communication. Access this white paper to learn the top 10 reasons why your IT incidents are taking time to resolve and how improving your communication strategy helps prepare you to handle the unexpected.
This informational white paper identifies five essential characteristics that define cloud computing as well as how to use these to your advantage. Furthermore it predicts how enterprise cloud computing can enable day-to-day operations in ways traditional IT arrangements cannot.
Tune into this tutorial to leverage agentless automation to streamline IT configuration processes, migrate applications for better optimization, and provide a single language for DevOps practices across your organization—even for the most complex multi-tier app environments.
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