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N-able Help Desk Manager: Free 30-Day Trial
sponsored by N-able Technologies
SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

N-able Technologies

IBM Smartcloud Control Desk
sponsored by IBM
VIDEO: How can you keep pace with your rapidly developing IT environment? Access this video to learn about a next-generation service and asset management approach that's built to reduce costs and minimize disruptions through, automated service request handling, efficient change management, optimized asset lifecycle management, and more.
Posted: 07 Nov 2014 | Premiered: 05 Feb 2013

IBM

Bay Cove Human Services Achieves HIPAA Compliance on Google Apps & BYOD
sponsored by BitGlass
WHITE PAPER: This short white paper details how Bay Cove Human Services collaborated with BitGlass to achieve HIPAA compliance while still enabling the company to utilize Google Apps as their productivity backbone.
Posted: 09 Oct 2014 | Published: 09 Oct 2014


Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

New Trends in Cloud Service Delivery
sponsored by Allot Communications Inc.
WHITE PAPER: Access this white paper to learn more about the current state of cloud service delivery. You'll learn how Quality of Service management is becoming more popular as mission-critical applications and services move to the cloud and get insight into the future of the enterprise cloud services trend.
Posted: 25 Nov 2014 | Published: 25 Nov 2014


Using StorageConsole Backup Manager for IT Chargeback and Showback
sponsored by APTARE
WHITE PAPER: This white paper introduces APTARE StorageConsole Backup Manager, which automatically provides the reporting metrics to create chargeback/showback invoices that detail data consumption by group, cost of data, and bottom line total.
Posted: 18 Nov 2014 | Published: 30 Jun 2014

APTARE

How Can You Meet Business Demands Quickly, with Agility and Flexibility?
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how Red Hat Enterprise Linux can help you leverage the same advanced environment and open source solutions applied by today's most innovative IT organizations, such as Amazon and Facebook, and transition to an infrastructure that is open and flexible.
Posted: 09 Oct 2014 | Published: 09 Oct 2014

Red Hat

Unified IT Monitoring Can Help Understand the Customer
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details how unified IT monitoring can be used to deliver the customer experience your users demand.
Posted: 01 Aug 2014 | Published: 01 Aug 2014

CA Technologies.

Kalibrate Video Postcard
sponsored by IBM
VIDEO: This video explores how one organization was able to help a client to automate its IT service management in order to deliver more scalable services to its customers. You'll learn how this approach allowed the client to move beyond a manual, paper-based system, greatly reducing process time.
Posted: 07 Nov 2014 | Premiered: 09 Jul 2014

IBM

Top Tips for Collecting, Storing, and Analyzing Operations Log Data
sponsored by Hewlett-Packard Company
WEBCAST: View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization.
Posted: 09 Jun 2014 | Premiered: Jun 9, 2014

Hewlett-Packard Company
 
 
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