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Operator and Directory Assistance Services White Papers (View All Report Types)
 
Virtualizing a Windows Active Directory Domain Infrastructure
sponsored by Global Knowledge
WHITE PAPER: This white paper focuses on best practices for implementing an enterprise Active Directory infrastructure using virtualization technology. We will discuss how to perform a full migration of your physical AD infrastructure to a virtualized environment.
Posted: 09 Oct 2009 | Published: 09 Oct 2009

Global Knowledge

IT Performance at the Crossroads
sponsored by Hewlett-Packard Company
WHITE PAPER: Wouldn't it be great to have a management system that detailed your organization's performance in near real-time? Read this paper for senior IT management for an overview of the latest management system changes and additions, including sought-after predictive analytics.
Posted: 01 Dec 2011 | Published: 01 Dec 2011

Hewlett-Packard Company

Why ITIL® is Important
sponsored by Global Knowledge
WHITE PAPER: Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility.
Posted: 16 Apr 2012 | Published: 16 Apr 2012

Global Knowledge

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
sponsored by SAP America, Inc.
WHITE PAPER: Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation.
Posted: 28 Sep 2009 | Published: 28 Sep 2009

SAP America, Inc.

Pragmatic ITIL: Bridging the Gulf between Theory and Practice
sponsored by Nimsoft, Inc.
WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
Posted: 04 Jan 2012 | Published: 04 Jan 2012

Nimsoft, Inc.

G-Cloud Report: Service Specification Approach
sponsored by ComputerWeekly.com
WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

IT pay and bonus prospects in 2011
sponsored by ComputerWeekly.com
WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR.  THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Optimizing Service Delivery in the Cloud
sponsored by CA Technologies.
WHITE PAPER: Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions.
Posted: 07 May 2012 | Published: 07 May 2012

CA Technologies.

Anticipate IT issues before they impact your business
sponsored by Hewlett-Packard Limited
WHITE PAPER: In today's dynamic IT environments containing innumerable applications, CIOs are constantly searching for better ways to anticipate problems and take care of them before they negatively impact the business. Learn 5 key features and benefits of predictive analytics that can help.
Posted: 08 Mar 2012 | Published: 08 Mar 2012

Hewlett-Packard Limited

Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges
sponsored by SERENA Software, Inc.
WHITE PAPER: This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
Posted: 04 Apr 2012 | Published: 04 Apr 2012

SERENA Software, Inc.
 
 
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