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Operator and Directory Assistance Services White Papers (View All Report Types)
 
Detect, Prevent, and Manage Cyber-Security Incidents
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper suggests how you can partner with security services for more advanced and effective threat detection and mitigation.
Posted: 26 May 2015 | Published: 30 Apr 2015

Hewlett-Packard Limited

How Automated Practices Overcome 3 Challenges of IT Service Management
sponsored by IBM
WHITE PAPER: This exclusive white paper explores 3 major challenges of IT service management and examines how automated practices can potentially overcome these pitfalls.
Posted: 06 Jul 2015 | Published: 31 Dec 2014

IBM

Tech Skills Heading the Way of the Dinosaur: 2015 Edition
sponsored by Global Knowledge
WHITE PAPER: This white paper highlights a few different types of technologies from the past and explains why it might be time to make some changes.
Posted: 27 Mar 2015 | Published: 27 Mar 2015

Global Knowledge

Top 5 Characteristics of Infrastructure Leaders
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper examines the top five characteristics of IT infrastructure leaders. Read on to learn what these qualities are and discover where your organization stands in terms of IT management.
Posted: 28 Apr 2015 | Published: 28 Apr 2015

Hewlett-Packard Company

Case study: Ensuring Email Productivity and Security
sponsored by BAE Systems Applied Intelligence (formerly SilverSky)
WHITE PAPER: This case study describes how a consulting firm enhanced email productivity and security through outsourcing.
Posted: 08 Jul 2015 | Published: 08 Jul 2015

BAE Systems Applied Intelligence (formerly SilverSky)

University Unlocks a Better Development and Hosting Environment
sponsored by Red Hat
WHITE PAPER: In this case study, discover how an IT services group at a large public university deployed a fully-interoperable Platform as Service (PaaS) to reach their development and hosting environment goals.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

Red Hat

Think of Your Service Desk as a Competitive Advantage
sponsored by Novell Ltd.
WHITE PAPER: In this white paper, find out how you can maximize your service desk to its fullest potential.
Posted: 25 Mar 2015 | Published: 25 Mar 2015

Novell Ltd.

Cool Vendors in Infrastructure Services, 2015
sponsored by RES Software
WHITE PAPER: This white paper examines five solution vendors that represent the diversity of new business models and approaches that are allowing enterprises to transform their IT environment and align with demands for increased digital capabilities.
Posted: 05 May 2015 | Published: 10 Apr 2015

RES Software

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM
 
 
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