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Operator and Directory Assistance Services White Papers (View All Report Types)
 
A Guide to Better TCO and Agility With Hyper-Converged Infrastructure
sponsored by VMware
WHITE PAPER: This custom white paper explores how organizations are reaping huge rewards in terms of performance boosts, cost savings, and improved scale by switching to HCI, as well as describes how vSAN can help you make these goals a reality.
Posted: 04 Oct 2017 | Published: 04 Oct 2017

VMware

Powering Up Digital Transformation with a 5-pillar Strategy
sponsored by Commvault
WHITE PAPER: Read on to examine the 5 pillars of digital transformation planning, including how to obtain buy-in from key influencers, conduct careful analysis of budget needs, and more. Discover here how to bring real digital-based business value to your organization.
Posted: 09 May 2017 | Published: 31 Dec 2016

Commvault

Analyst Report: The Next Steps in Digital Transformation
sponsored by SAP
WHITE PAPER: Presented here are the results of an IDC worldwide survey of 3,904 small and midsize business decision makers, from which you can benchmark your digital transformation progress. Read on to additionally access 3 concrete takeaways to solidify your investment roadmap in support of these digital initiatives.
Posted: 05 Oct 2017 | Published: 31 Jan 2017

SAP

Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

ConnectWise

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software

Cloud Computing without Compromise
sponsored by IBM
WHITE PAPER: This informative guide explores strategies for effective cloud service delivery and outlines one company's unified platform – offering cloud infrastructure at internet scale.
Posted: 05 Jun 2014 | Published: 31 Dec 2013

IBM

The ServiceNow Service Automation Platform
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 12 May 2014 | Published: 13 May 2013

ServiceNow

Showing the Value of Your Services and Becoming a Trusted Advisor
sponsored by Solarwinds MSP
WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

Solarwinds MSP

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise
 
 
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