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Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

ComputerWeekly.com

Driving Growth and Innovation with a Trusted Support Resource
sponsored by IBM
WHITE PAPER: In this paper, you will discover a technical support service designed to help you respond effectively to changing demands. Read on to learn about integrated, proactive support that will simplify your IT asset management, enhance service quality, and control IT costs.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

IBM

CIO and IT leadership survey
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT budgets are increasing and IT leaders have more influence at board level as organisations invest in agile, innovative projects, according to this survey by IT management consultant Coeus Consulting.
Posted: 08 Apr 2016 | Published: 08 Apr 2016

ComputerWeekly.com

Building a Borderless Dealership
sponsored by Avaya
WHITE PAPER: This paper looks at how the evolution of commerce, communications, and collaboration infrastructures can enable new business opportunities. You'll also discover the key considerations and requirements for an effective communications solution.
Posted: 06 Apr 2016 | Published: 30 Oct 2015

Avaya

Build a Reliable, Accurate CMDB by Addressing Data Quality
sponsored by BDNA
WHITE PAPER: Discover the top data quality issues derailing your configuration management database (CMDB) initiatives. Learn how you can build and maintain an accurate, reliable CMDB by taking the steps to address poor data quality.
Posted: 29 Apr 2016 | Published: 31 Dec 2015

BDNA

Key Use Cases for Intelligent IT Operations Management
sponsored by VMware, Inc.
WHITE PAPER: In this white paper, uncover the key use cases of intelligent IT operations management and see how it can help you manage a growing IT infrastructure in regards to storage, cloud infrastructures, power, cooling, and more.
Posted: 22 Mar 2016 | Published: 22 Mar 2016

VMware, Inc.

Skills and sourcing trends for successful IT strategy
sponsored by ComputerWeekly.com
EBOOK: In this presentation from our CW500 event, Louise McCarthy, director of IT transformation at the European Bank of Reconstruction and Development, shares her experiences of overhauling IT sourcing strategy at major private and public sector organisations.
Posted: 19 Apr 2016 | Published: 19 Apr 2016

ComputerWeekly.com

The Right Connection for Higher Education
sponsored by Avaya
WHITE PAPER: This ebook discusses how higher education institutions can improve student outcomes and address numerous issues by embracing new technological advancements – particularly in the area of mobile computing.
Posted: 11 Apr 2016 | Published: 11 Apr 2016

Avaya

Mobile Enterprise 2020
sponsored by Mitel Networks Limited
EBOOK: It is important to understand how mobility is effecting the current business landscape and how it will continue to evolve with continued advancements in technology. Access this e-book to learn about eight key factors to understanding mobility.
Posted: 05 Apr 2016 | Published: 30 Dec 2015

Mitel Networks Limited

Rethinking ITSM Support for the Digital Era
sponsored by Hewlett Packard Enterprise
EGUIDE: In this exclusive e-guide, consultant Harvey R. Koeppel examines why a fresh approach to ITSM is essential to not only remain competitive, but to ensure the survival of the IT department and even the enterprise. Next, Niel Nickolaisen explores how to leverage ITSM to sustain digital transformation.
Posted: 07 Apr 2016 | Published: 05 Apr 2016

Hewlett Packard Enterprise
 
 
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