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Multipoint Distribution Services Reports
Mastering multi-channel journeys – making engagement pay
sponsored by
RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

Taking control of the customer experience in retail banking
sponsored by Hewlett-Packard Enterprise
WEBCAST: This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.
Posted: 17 Dec 2013 | Premiered: Nov 12, 2013

Hewlett-Packard Enterprise

How Omnichannel is Delivering on the Promise of Multichannel
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
Posted: 23 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Put Affordable, Superior-Class Mobility into Play: An Infographic
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this enterprise mobility infographic, you will learn how to mobilize your employees to accelerate workforce productivity and benefit from increased customer engagement. Learn how to create opportunities for increased revenue, and accommodate your mobile business deployments with high-speed WLAN and wireless network architectures.
Posted: 12 Nov 2015 | Published: 12 Nov 2015

Cisco Systems, Inc.

NNIT Embraces Automation to Transform Service Delivery
sponsored by Hewlett-Packard Enterprise
CASE STUDY: In this case study, learn how cloud-based service automation enabled a Danish IT service provider to reduce costs, improve delivery times, and move into new markets.
Posted: 17 Nov 2015 | Published: 31 May 2014

Hewlett-Packard Enterprise

Secure Unified Access for the Distributed Enterprise
sponsored by Fortinet, Inc.
RESOURCE: Discover how to implement a unified access solution, in which comprehensive, multi-layered security extends automatically with each new network connection, wired or wireless. Access 5 key considerations for implementing this unified layer for your wireless security.
Posted: 03 Nov 2015 | Published: 03 Nov 2015

Fortinet, Inc.

An Introduction to the Latest in Wi-Fi Infrastructure
sponsored by Hewlett Packard Enterprise
VIDEO: Watch this short video to see an introduction to the latest development in Wi-Fi and wireless network technology: 802.11ac.
Posted: 18 Nov 2015 | Premiered: 18 Nov 2015

Hewlett Packard Enterprise

Critical Capabilities for Wired and Wireless LAN Access Infrastructure
sponsored by Hewlett Packard Enterprise
RESEARCH CONTENT: This research report breaks down how your enterprise can benefit from a plan to use a unified wired/WLAN access layer, and which vendors perform best.
Posted: 05 Oct 2015 | Published: 15 Sep 2015

Hewlett Packard Enterprise

Why Mobile Performance Matters: U.K. Consumer Analytics
sponsored by Akamai
WHITE PAPER: In this white paper, you will identify key web consumer performance insights in the e-commerce and financial services industries. Access this paper now to see the 2 factors causing consumer dissatisfaction, why mobile users are more active than desktops, and more.
Posted: 10 Sep 2015 | Published: 10 Sep 2015


Edge for Operations: A Consolidated Service View
sponsored by Unisys
WHITE PAPER: View this resource to learn about Edge Service Management by Unisys, a systems that gives operations teams all the tools and information they need to quickly and effectively address a variety of IT issues and service requests. Access now and uncover what this system can do for your business today.
Posted: 20 Oct 2015 | Published: 20 Oct 2015

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