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Multipoint Distribution Services Reports
Taking control of the customer experience in retail banking
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.
Posted: 17 Dec 2013 | Premiered: Nov 12, 2013

Hewlett-Packard Limited

How Omnichannel is Delivering on the Promise of Multichannel
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
Posted: 23 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Mastering multi-channel journeys – making engagement pay
sponsored by
RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

Embracing Mobility: You Do Not Have to Be Big to Think Big
sponsored by Cisco Systems, Inc.
WHITE PAPER: This analyst report provides the answers to frequently asked questions about overcoming mobility challenges. Read on to learn about how to create an optimal wireless network that can help you fully embrace the potential of mobility.
Posted: 23 Sep 2015 | Published: 31 Aug 2015

Cisco Systems, Inc.

Critical Capabilities for Wired and Wireless LAN Access Infrastructure
sponsored by Hewlett-Packard Company
RESEARCH CONTENT: This research report breaks down how your enterprise can benefit from a plan to use a unified wired/WLAN access layer, and which vendors perform best.
Posted: 05 Oct 2015 | Published: 15 Sep 2015

Hewlett-Packard Company

Optimized Sourcing in Hybrid IT Environments: Impacts and Improvements
sponsored by IBM
WHITE PAPER: This research paper discusses how hundreds of organizations feel about multiple-sourced hybrid IT, how to predict upcoming service needs, and how to manage IT acquisition in a way that will optimize environments.
Posted: 01 Sep 2015 | Published: 30 Apr 2014


Transform Guests’ Experiences with Cisco
sponsored by Cisco Systems, Inc.
WHITE PAPER: The Cisco Connected Mobile Experiences (CMX) solution allows hoteliers to interact with guests through their wireless devices. From automatic wireless connection to target location-based messaging, CMX increases customer loyalty while delivering next-generation mobile services to your guests.
Posted: 02 Oct 2015 | Published: 02 Oct 2015

Cisco Systems, Inc.

HP Goes for Broke with Customer Updates into OpenStack
sponsored by HP
WHITE PAPER: How do you determine which vendor will best meet your cloud destination requirements? This white paper reviews one cloud platform that provides a range of destinations to support your execution strategies. Access this report for more information.
Posted: 16 Sep 2015 | Published: 16 Sep 2015


Bolstering Network Security in a BYOD World
sponsored by VSS Monitoring
WHITE PAPER: This white paper discusses how you can stop the threats introduced by BYOD trends by implementing comprehensively visibility into all network traffic.
Posted: 05 Aug 2015 | Published: 31 Dec 2014

VSS Monitoring

How to Deploy Cisco Mobility Express Solution
sponsored by Cisco Systems, Inc.
WHITE PAPER: Offering a simplified, low cost, and comprehensive Wi-Fi architecture, Cisco Mobility Express provides enterprise-level WLAN capability—streamlined for small and medium-sized deployments. Learn how to implement the solution in our Mobility Express Deployment Guide.
Posted: 05 Oct 2015 | Published: 18 Sep 2015

Cisco Systems, Inc.
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