This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
In this case study, find out how the cloud was used to deliver a secure networking and virtual desktop to keep world leaders and media seamlessly connected, as well as ensure significant cost savings from the event.
Access this case study to see how one hospital in Thailand optimized its storage infrastructure by implementing flash. Read on to learn how flash improved the hospital's storage performance.
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