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Taking control of the customer experience in retail banking
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.
Posted: 17 Dec 2013 | Premiered: Nov 12, 2013

Hewlett-Packard Limited

The Inner Circle Guide To Multichannel Customer Contact
sponsored by Oracle Corporation
WHITE PAPER: This report looks at customers' and businesses' attitudes toward usage of multichannel interactions. Inside, learn how to and identify the issues and potential pitfalls that businesses face when trying to improve customer communications across channels.
Posted: 02 Apr 2014 | Published: 01 Apr 2014

Oracle Corporation

Magic Quadrant for Multichannel Campaign Management
sponsored by IBM
WHITE PAPER: Digital marketing continues to fuel the multichannel campaign management market. In this informative report, find a market analysis and key definitions, learn about Magic Quadrant for Multichannel Campaign Management, read a thorough vendor comparison review, and more.
Posted: 01 Mar 2014 | Published: 30 May 2013

IBM

Understanding the Current Mobile Trends and Network Upgrades
sponsored by Hewlett-Packard Company
WHITE PAPER: This brief video explores these new wireless LAN upgrades and possibilities and how it can optimize your network for the increasing amount of mobile devices.
Posted: 30 Jan 2014 | Published: 02 Aug 2013

Hewlett-Packard Company

Unified Communications as a Service: Moving UC to the Cloud
sponsored by NextPlane
EGUIDE: This expert guide from SearchNetworking.com discusses the motivations behind using UCaaS along with what kinds of services are currently available and how they're being utilized.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

NextPlane

UC to Go: Connect Your Teams With Unified Communications
sponsored by Windstream Communications
WHITE PAPER: This informative resource discusses how to build a unified communication (UC) strategy designed to take advantage of mobile computing and BYOD.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Windstream Communications

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

Which CIO Wins in an M&A? It’s a Roll of the Dice
sponsored by Hewlett-Packard Company
WHITE PAPER: Read on to gain critical insight from industry strategic management leader Philippe Haspeslagh on achieving balance after a merger and acquisition, which are often costly and complex.
Posted: 07 Feb 2014 | Published: 03 Jul 2013

Hewlett-Packard Company

Airport's Common Use Model Relies on Modular Switches
sponsored by Cisco Systems, Inc.
CASE STUDY: Read how the Greater Toronto Airports Authority adopted Cisco Catalyst 6500 switches in the wiring closet and throughout the network to enable the convergence of data, voice, and video, and provide virtualization to support a Common Use environment.
Posted: 26 Mar 2014 | Published: 12 Jan 2009

Cisco Systems, Inc.

Using All the Tools You can
sponsored by Ruckus Wireless
WHITE PAPER: This informative paper discusses the latest generation of Wi-Fi technology and how you can use these tools to get the best Wi-Fi performance possible.
Posted: 16 Jan 2014 | Published: 16 Jan 2014

Ruckus Wireless
 
 
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