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The Inner Circle Guide To Multichannel Customer Contact
sponsored by Oracle Corporation
WHITE PAPER: This report looks at customers' and businesses' attitudes toward usage of multichannel interactions. Inside, learn how to and identify the issues and potential pitfalls that businesses face when trying to improve customer communications across channels.
Posted: 02 Apr 2014 | Published: 01 Apr 2014

Oracle Corporation

Magic Quadrant for Multichannel Campaign Management
sponsored by IBM
WHITE PAPER: Digital marketing continues to fuel the multichannel campaign management market. In this informative report, find a market analysis and key definitions, learn about Magic Quadrant for Multichannel Campaign Management, read a thorough vendor comparison review, and more.
Posted: 01 Mar 2014 | Published: 30 May 2013

IBM

Taking control of the customer experience in retail banking
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.
Posted: 17 Dec 2013 | Premiered: Nov 12, 2013

Hewlett-Packard Limited

Purchase Intentions – Summer 2013 Europe
sponsored by TechTarget
RESOURCE: Making the right purchasing decisions is a daunting task, especially when it concerns the well-being of your organizations network. By taking this brief survey you will gain access to this exclusive guide based off a survey completed by over 600 respondents on purchase intentions. Learn what drives purchases, what is being purchased, and much more!
Posted: 18 Mar 2014 | Published: 18 Mar 2014

TechTarget

Top Unified Communications Trends For Midsize Businesses
sponsored by Cisco
WHITE PAPER: This guide explores some top trends in UC for midsized businesses and outlines what these organizations are doing to further support workplace mobility and BYOD.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco

Creating a Service-Oriented IT Department
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the importance of shifting your IT department from infrastructure-oriented to service-oriented.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

Essential Wi-Fi Services For Smartphones And Tablets
sponsored by Aruba Networks
WHITE PAPER: This informative paper examines a dependable, high performance Wi-Fi solution that provides mobile workers the services, accessibility and freedom they need to get the most value from their mobile devices.
Posted: 31 Mar 2014 | Published: 31 Mar 2014

Aruba Networks

Set Growth in Motion: HP OfficeConnect Wireless Network Solution
sponsored by Hewlett-Packard Company
WHITE PAPER: This guide explores one company's wireless network strategy and how it can greatly enhance your network performance for the mobile world.
Posted: 04 Feb 2014 | Published: 31 Oct 2013

Hewlett-Packard Company

HP and United: Teaming together for a successful migration
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief video case study, learn how United Airlines achieved a quick IT migration of a large size and scale – all without impact from a technology perspective.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

Hewlett-Packard Limited

Airport's Common Use Model Relies on Modular Switches
sponsored by Cisco Systems, Inc.
CASE STUDY: Read how the Greater Toronto Airports Authority adopted Cisco Catalyst 6500 switches in the wiring closet and throughout the network to enable the convergence of data, voice, and video, and provide virtualization to support a Common Use environment.
Posted: 26 Mar 2014 | Published: 12 Jan 2009

Cisco Systems, Inc.
 
 
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