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Multipoint Distribution Services White Papers (View All Report Types)
 
How Omnichannel is Delivering on the Promise of Multichannel
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
Posted: 23 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Streamlining Healthcare IT for Better Patient Outcomes, Operational Efficiency for Healthcare Providers
sponsored by RES Software
WHITE PAPER: This white paper explains the importance of healthcare IT that streamlines healthcare processes. Read on if you want to improve operational efficiencies and drive down costs, to ultimately achiever higher quality patient care.
Posted: 13 Mar 2015 | Published: 08 Jan 2015

RES Software

How a Cloud Phone System Benefits Multi-Site Businesses
sponsored by RingCentral
WHITE PAPER: Access this white paper to discover how a cloud phone system is vital to a multi-location business.
Posted: 23 Apr 2015 | Published: 26 Dec 2014

RingCentral

Managing Communications in Modern Business
sponsored by Vodafone/Cisco
WHITE PAPER: Access this brief white paper to learn how the business world is changing and discover the innovation that's driving improved communications management.
Posted: 15 Jul 2015 | Published: 31 Mar 2015

Vodafone/Cisco

Navigating the Multi-Vendor UC World with Unified Communications Software-Defined Networks
sponsored by Nectar Corp
WHITE PAPER: Access this white paper to discover how to navigate the complicated world of UC vendors while unifying offerings with software-defined networks to fulfill the UC promise.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Nectar Corp

5 Ways UC Makes IT a Hero
sponsored by XO Communications
WHITE PAPER: Before the arrival of unified communications (UC), IT departments didn't get much credit. Now, they are responsible for deploying the most productive, effective, and collaborative tool set ever seen in business communications. Read this white paper for five reasons that UC makes IT a hero.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

Resolving Issues When Creating a Cisco UCS Service Profile
sponsored by Global Knowledge
WHITE PAPER: This white paper examines several common service profile errors in Cisco UCS Service Profile and their solutions.
Posted: 28 May 2014 | Published: 28 May 2014

Global Knowledge

The Top Considerations for a Unified Communications Purchase
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
Posted: 23 Jun 2014 | Published: 23 Jun 2014

Cisco Systems, Inc.

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

MarketScope for Unified Communications for the SMB Market, North America
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.
 
 
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