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Multipoint Distribution Services White Papers (View All Report Types)
 
How Omnichannel is Delivering on the Promise of Multichannel
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
Posted: 23 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Simplify the Planning Process for Data Center Projects
sponsored by Schneider Electric
WHITE PAPER: Access this white paper to learn a proven methodology for planning a data center project that is simpler, higher-quality, cost-effective, and efficient.
Posted: 26 Dec 2014 | Published: 26 Dec 2014

Schneider Electric

Tech Spend Trends: Top 3 IT investments in 2015
sponsored by Avalara
WHITE PAPER: This white paper reveals what IT executives will be spending their 13% budget increase on in 2015. Click through now to discover the top 3 tech trends for this year.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

Avalara

User Engagement Study for Unified Communications Solutions
sponsored by Vodafone/Cisco
WHITE PAPER: Access this white paper to learn about a user engagement study that separates your workforce into fixed, flex, and field worker types to drive rapid and positive user adoption of your new UC solution.
Posted: 15 Jul 2015 | Published: 15 Jul 2015

Vodafone/Cisco

Bolstering Network Security in a BYOD World
sponsored by VSS Monitoring
WHITE PAPER: As the world becomes more interconnected, the line between personal and professional continues to blur. This white paper examines a monitoring platform that will enable you to comprehensively view all network traffic to your organization's security toolset. Read on to learn how you can optimize your network for increased BYOB mobile traffic.
Posted: 05 Aug 2015 | Published: 31 Dec 2014

VSS Monitoring

Managing Communications in Modern Business
sponsored by Vodafone/Cisco
WHITE PAPER: Access this brief white paper to learn how the business world is changing and discover the innovation that's driving improved communications management.
Posted: 15 Jul 2015 | Published: 31 Mar 2015

Vodafone/Cisco

Safeguarding Data and the Mobile Enterprise
sponsored by IBM
WHITE PAPER: As enterprises explore the use of mobile applications, new processes have to be built to secure these applications against compromise. This white paper addresses the unique risks associated with mobile devices, and the capabilities you should consider when building your roadmap to safeguarding data and applications.
Posted: 30 Jul 2015 | Published: 30 Jul 2015

IBM

How to Startup with Hybrid Cloud: 5 Steps to Get Started
sponsored by VMware
WHITE PAPER: This white paper serves as a startup guide, and outlines the top 5 most common ways you can get started when thinking about adopting hybrid cloud. Read on here to find out how you can extend your existing applications and data center, as well as expand critical infrastructure for disaster recovery into the cloud.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

VMware

IBM WebSphere to JBoss EAP Migration Guide
sponsored by Red Hat
WHITE PAPER: If IBM licensing costs and complexities are draining your IT budget, then migrating to open source middleware can offer you many advantages. This white paper discusses the business benefits of open source and guides you through the migration process.
Posted: 12 Aug 2015 | Published: 30 Sep 2014

Red Hat

How a Cloud Phone System Uniquely Supports Your Mobile Workforce
sponsored by RingCentral
WHITE PAPER: In this white paper, you'll discover how cloud phone systems enable employees to work from any location without disconnecting from colleagues and customers.
Posted: 21 Apr 2015 | Published: 21 Apr 2015

RingCentral
 
 
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