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Sensible one-page thoughts on performance: The position of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Ludo Houdenaert, an independent management consultant, offers his thoughts on where companies should position IT in their organisations.
Posted: 08 Dec 2015 | Published: 08 Dec 2015

ComputerWeekly.com

The Ripple Effect of Downtime: You Can't Afford to Halt IT Services
sponsored by IBM
WHITE PAPER: How much have unplanned hardware or software failures cost you—in dollars, time, customers, and productivity? In this infographic, you will discover how to avoid downtime and its devastating consequences with one IT service management (ITSM) solution.
Posted: 09 Mar 2016 | Published: 09 Mar 2016

IBM

The Value Of Agile Commerce: How Commerce Leaders Use SaaS To Drive Business Success
sponsored by Oracle Corporation
WHITE PAPER: Uncover key findings from a survey of 250 e-commerce decision makers on the shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. Plus, learn which practices distinguish high performers from all others.
Posted: 16 May 2016 | Published: 16 May 2016

Oracle Corporation

Multivendor IT Environment Dangling By A Thread?
sponsored by IBM
RESOURCE: This infographic explores how keeping a complex, responsive IT environment up and running to serve your customers requires a higher level of proactive technical support. Learn how this strategy can simplify IT asset management, enhance service quality, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2014

IBM

Global VAT guide for digital content
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: DLA Piper's Global VAT Guide offers valuable guidance to companies offering digital content, intangible services and rights across borders.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

ComputerWeekly.com

Aberdeen: Get a Technical Support Makeover and Transition to an ITSM Star
sponsored by ServiceNow
WHITE PAPER: This white paper examines how by transitioning to modern ITSM systems, IT departments can transform themselves from an archaic, inefficient, ad hoc model into a capable operation that not only fixes IT issues quickly, but also boosts the entire organization. View now and learn how to get started.
Posted: 08 Mar 2016 | Published: 08 Mar 2016

ServiceNow

Video Collaboration in the Field: Resolve Issues Faster
sponsored by LogMeIn, Inc.
WHITE PAPER: As customer expectations rise and competition becomes more intense, service organizations need a way to resolve issues faster. Explore how collaborative video tools can improve issue resolution and deliver better customer experiences.
Posted: 24 May 2016 | Published: 31 Jul 2015

LogMeIn, Inc.

Smart Service Management Transforms Corporate IT
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover a holistic, integrated approach to service management that utilizes modern automation and management tools, enabling CIOs to overcome potentially costly shadow IT, rising IT complexity and device diversity, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

Matrix42

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

CW Europe – Forecast: Cloudy with Dry Spells
sponsored by ComputerWeekly.com
EZINE: In Europe cloud is restricted and hybrid setups make use of local compute and storage.
Posted: 09 Feb 2016 | Published: 08 Feb 2016

ComputerWeekly.com
 
 
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