Tokio Marine introduced an image workflow process that included a Business Rules Management System to automate various rules. Read this white paper to learn about the benefits Tokio Marine reaped.
Access this guide to learn about cloud technology that provides the capabilities users want along with the oversight IT needs. Find out the benefits of replacing your file server and common use cases for doing so.
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
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