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5 Data Quality Problems in Every CMDB
sponsored by BDNA
WHITE PAPER: Explore why clean data is essential for your configuration management database (CMDB). Uncover the top 5 data quality problems in every CMDB and how you can address these challenges.
Posted: 29 Apr 2016 | Published: 31 Dec 2015

BDNA

3 Ways to Cut the Cost and Pain of a Software Audit
sponsored by BDNA
WHITE PAPER: This white paper examines the top challenges IT professionals face when preparing for a vendor audit, as well as offering suggested solutions to cut the cost and pain of a software audit. Download now to access expert tips on how to prepare for your vendor audit.
Posted: 28 Apr 2016 | Published: 28 Apr 2016

BDNA

Swedbank: Banking on IT Automation Platform for Success
sponsored by Snow Software
CASE STUDY: Explore how Swedbank created a self-service software portal with built-in approval processes to alleviate pressures on the helpdesk and IT team. Find out how they improved the speed at which users could access software and services while maintaining control of the approval and fulfillment processes.
Posted: 23 Feb 2017 | Published: 31 Dec 2016

Snow Software

EAM Energy Performance: Extending the Asset Life
sponsored by Infor
WHITE PAPER: To stay competitive, you need to understand the energy behind asset management. Access this paper to extend the life of your assets with an energy performance management system that will increase your return on assets, improve visibility, allow continuous peak-demand analysis, and more.
Posted: 09 Sep 2016 | Published: 09 Sep 2016

Infor

Watson in TSS
sponsored by IBM
VIDEO: This webcast offers information about a solution that harnesses cognitive computing to assist with customer support. It diagnoses service requests to identify the best resolution almost instantaneously. Access this webcast now to see some of the client benefits this system has to offer.
Posted: 15 Dec 2016 | Premiered: 01 Nov 2016

IBM

Don't get caught out by blind spots - How to achieve 100% Network Inventory with Snow
sponsored by Snow Software
VIDEO: According to Gartner, more than 50% of IT investment will soon be outside of the CIO's control. Daunting, right? It's time to establish a single source of IT truth in your network, which has become possible with Snow Software's new multiplatform inventory technology. Watch this video to learn more.
Posted: 24 Mar 2017 | Premiered: 26 Sep 2016

Snow Software

Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

ConnectWise

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

CW Middle East Oct to Dec 2016
sponsored by ComputerWeekly.com
EZINE: In this quarter's CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world.
Posted: 17 Oct 2016 | Published: 20 Oct 2016

ComputerWeekly.com

Trends 2016: The Future of Customer Service
sponsored by ServiceNow
ANALYST REPORT: Today's customer expectations for easy, effective, and personal service are shaping customer service technology priorities. Explore this summary of the top 10 customer service trends that application development and delivery (AD&D) pros and CIOs alike must pay attention to.
Posted: 16 Jun 2016 | Published: 05 Jan 2016

ServiceNow
 
 
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