Take Control of Your Assets and Take Control of Your Costs
| sponsored by Numara Software
WEBCAST:
In this webcast, you will see how you can take control of your IT costs by effectively managing your assets with Numara Asset Management Platform (NAMP). You will learn how NAMP automates your resource-intensive IT asset management challenges so you can improve compliance, improve customer satisfaction, reduce risk, and optimize your investments.
Posted: 04 Nov 2009 | Premiered: Available On Demand
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Numara Track It! - Change Management Webinar
| sponsored by Numara Software
WEBCAST:
The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
Posted: 08 Jun 2009 | Premiered: Available On Demand
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Numara Software Webinar - Track It!
| sponsored by Numara Software
WEBCAST:
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.
Posted: 08 Jun 2009 | Premiered: Available On Demand
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Help Desk vs. Service Desk: Which One is Right for You
| sponsored by Numara Software
WHITE PAPER:
This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Posted: 21 Apr 2009 | Published: 05 Mar 2009
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Achieving Service Excellence Across The Enterprise: Leveraging Cross-Enterprise Workflow to Organize Around the Customer
| sponsored by Numara Software
WHITE PAPER:
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
Posted: 21 Apr 2009 | Published: 01 Feb 2009
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Practical and Flexible Business Process Automation with Numara FootPrints 9
| sponsored by Numara Software
WEBCAST:
In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business.
Posted: 19 Feb 2009 | Premiered: Available On Demand
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Configuration Management: Creating a functional CMDB is achievable in your lifetime
| sponsored by Numara Software
WEBCAST:
In this webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara FootPrints Configuration Management takes the pain and time out of creating and maintaining a functional CMDB.
Posted: 19 Feb 2009 | Premiered: Available On Demand
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Change Management: Reduce the Chaos by Taking Control
| sponsored by Numara Software
WEBCAST:
This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business.
Posted: 19 Feb 2009 | Premiered: Available On Demand
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Practical and Flexible IT Service Management for the Real World
| sponsored by Numara Software
WEBCAST:
This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
Posted: 06 Jan 2009 | Premiered: Available On Demand
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The Friendly Face of IT: User-friendly IT Management
| sponsored by Numara Software
WEBCAST:
This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
Posted: 06 Jan 2009 | Premiered: Available On Demand
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ITIL for the Real World
| sponsored by Numara Software
WEBCAST:
This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
Posted: 06 Jan 2009 | Premiered: Available On Demand
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Managing Assets with Numara® Track-It! (including Bar Code)
| sponsored by Numara Software
WEBCAST:
Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.
Posted: 01 Apr 2008 | Premiered: Available On Demand
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Numara® FootPrints Change Management: Solutions for Automating and Managing Change
| sponsored by Numara Software
WEBCAST:
View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
Posted: 28 Mar 2008 | Premiered: Available On Demand
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