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DARPA Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

15 Top-Paying Certifications for 2016
sponsored by Global Knowledge
WHITE PAPER: This article provides a review of the 15 top-paying certifications. Included is a brief description of each, as well as the average salary each certification commands based on the 2016 IT Skills and Salary Survey conducted by Global Knowledge in the fall of 2015.
Posted: 23 Feb 2016 | Published: 23 Feb 2016

Global Knowledge

Using EAM to Build on the Right People, Processes, and Products
sponsored by Infor
WHITE PAPER: Asset-intensive, capital-intensive, and labor-intensive organizations are forever engaged in trying to balance long-term spending, operating costs, asset management, and the risks involved in day-to-day functions. Explore the strategies the transit sector implemented to control risks and costs.
Posted: 01 Sep 2016 | Published: 31 Dec 2015

Infor

Essential Supplier Report: Smart City Suppliers
sponsored by IBM
WHITE PAPER: This report cuts to the chase when it comes to suppliers focusing on smart cities and forwar-thinking municipalities. Read now for evaluations on leading players in the market that have the capacity to provide leadership on large-scale projects spanning multiple city requirements.
Posted: 10 Nov 2015 | Published: 10 Nov 2015

IBM

Continuous monitoring, remediation and CyberScope reporting
sponsored by IBM
WHITE PAPER: This white paper explores an automated tool that can help government agencies gain and maintain key security compliance with the Federal Information Security Management Act (FISMA).
Posted: 19 Jul 2012 | Published: 31 Dec 2011

IBM

Optimizing the PC Segment of California's IT Infrastructure
sponsored by Intel Corporation
CASE STUDY: Researchers found that by creating a dynamic IT environment- standardized, centralized, automated, and mobile-California can achieve a greener, more secure computing complex that improves productivity, delivering greater efficiency at a lower cost to taxpayers and the environment.
Posted: 27 May 2009 | Published: 27 May 2009

Intel Corporation

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions
sponsored by IBM
WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

IBM

IBM Rational Systems Development Solution eKit
sponsored by IBM Software Group
WHITE PAPER: This white paper explores how to improve product quality and communication during systems development to effectively reduce costs and respond to changing business requirements.
Posted: 27 Nov 2007 | Published: 25 Jul 2006

IBM Software Group

Technical Guide on Government Security
sponsored by SearchSecurity.com
EGUIDE: Information security practices of government organizations is at an all time high as attackers begin to focus on critical infrastructures and resources. This expert e-guide, presented by SearchSecurity.com, explores where government organizations need to direct their efforts in order to understand and properly mitigate critical threats.
Posted: 26 May 2011 | Published: 23 May 2011

SearchSecurity.com

Enterprise Content Management for Transforming Government
sponsored by EMC Corporation
WHITE PAPER: Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically.  What benefits could ECM bring to your agency?
Posted: 10 Dec 2010 | Published: 10 Dec 2010

EMC Corporation
 
 
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