Telecom Industry

WHITE PAPER: This white paper discusses how IP-based service innovation will impact and shape the future of session border controllers.

Posted: 27 Sep 2011 | Published: 27 Sep 2011

WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.

Posted: 17 Sep 2009 | Published: 17 Sep 2009

WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.

Posted: 10 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.

Posted: 06 Jan 2009 | Published: 06 Jan 2009

WHITE PAPER: In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems.

Posted: 14 Oct 2008 | Published: 14 Oct 2008

WHITE PAPER: New return path technologies allow service providers to continue to leverage their traditional headends, set-top boxes and next generation DOCSIS set-top boxes in new GPON networks.

Posted: 05 Jan 2009 | Published: 23 Dec 2008

WHITE PAPER: This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified...

Posted: 09 Jun 2009 | Published: 01 Feb 2009

WHITE PAPER: This white paper details how to enhance an EAI environment and enable SOA while improving productivity, reducing manual governance, and optimizing performance.

Posted: 19 Feb 2007 | Published: 01 Feb 2007

WHITE PAPER: This paper examines trends in consumer content consumption and projects the future bandwdith requirements of broadband connections to the home.

Posted: 05 Jan 2009 | Published: 23 Dec 2008

WHITE PAPER: This paper addresses the way incumbent fixed, mobile or cable operators may leverage both IMS and existing assets, in order to respond to customer requirements for diversity and simplicity. Download this white paper to learn more.

Posted: 10 Sep 2007 | Published: 01 Sep 2007