Telecom Industry

WHITE PAPER: In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.

Posted: 22 Mar 2011 | Published: 22 Mar 2011

WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

CASE STUDY: This case study explores how AAA Southern New England established a new call center, implemented VoIP, and integrated SIP trunking into their branch offices.

Posted: 13 Apr 2012 | Published: 13 Apr 2012

BROCHURE: Symmetra Power Array was designed to fit all these customer expectations. It the world's first redundant, scalable, user-serviceable, and manageable power protection solution.

Posted: 25 Jan 2004 | Published: 25 Jan 2004

WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Whether it is an inappropriate ‘tweet’, an internetsecurity scandal or a story of the fastest growingcompany in the world, technology, be it for theright or wrong reasons, has become regular frontpagenews.This survey aims to give a snapshot of thetechnology industry from the inside.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

ANALYST BRIEF: Juniper Research analyses the growing market for mobile apps in this report extract.

Posted: 09 Mar 2012 | Published: 09 Mar 2012

WEBCAST: This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.

Posted: 20 Nov 2005 | Premiered: 20 Nov 2005

WHITE PAPER: Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.

Posted: 28 Mar 2012 | Published: 28 Mar 2012

WHITE PAPER: Fujitsu has been an insular company, with a market centred in Japan. Does it have what it takes to reinvent itself as a well-represented global player, with cloud computing at its heart?

Posted: 21 Oct 2011 | Published: 21 Oct 2011

ANALYST BRIEF: This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

WHITE PAPER: The major global telcos have led the competitive march from telecoms into cloud computing, and are now widely seen as credible players in cloud computing services including infrastructure-as-a-service (IaaS).

Posted: 21 Oct 2011 | Published: 21 Oct 2011

CASE STUDY: This case study explores how a telecom and network infrastructure company paired with BlackBerry to create a custom app that would improve their inventory accuracy.

Posted: 06 Apr 2012 | Published: 06 Apr 2012

IT BRIEFING: There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues.

Posted: 21 May 2012 | Published: 21 May 2012

WHITE PAPER: In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services.

Posted: 22 Jan 2007 | Published: 22 Jan 2007

WHITE PAPER: If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay  of operator revenues.  Indeed, the role that voice plays in the telecommunications ecosystem  of the future will be very different from today owing to unprecedented structural, competitive and technology drivers.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

EZINE: This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?

Posted: 14 May 2012 | Published: 14 May 2012

WHITE PAPER: This 2012 IT skills and salary report analyzes the responses of over 9,500 IT pros to explore the relationship between training, salary, and an employee’s sense of professional satisfaction. Find out which jobs pay the most and which employees are the most satisfied.

Posted: 30 Apr 2012 | Published: 30 Apr 2012

EZINE: In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.

Posted: 07 May 2012 | Published: 07 May 2012

EGUIDE: Because of the lifesaving nature of the networked devices, healthcare facilities need networks that are different than ordinary businesses. The network has to be designed to never go down, to accommodate fluctuating workloads and a variety of other requirements. Access this e-guide to learn more about the importance of healthcare networks.

Posted: 18 Aug 2011 | Published: 18 Aug 2011

WHITE PAPER: Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

Posted: 26 Apr 2012 | Published: 26 Apr 2012

WHITE PAPER: This white paper examines many of the common misconceptions related to data encryption in the health care environment. It also explores how new approaches can help dispel these myths and keep your confidential data safe.

Posted: 07 May 2012 | Published: 07 May 2012

EZINE: This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project.

Posted: 02 Apr 2012 | Published: 02 Apr 2012